Cerner Practice Management vs. PatientPop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cerner Practice Management
Score 6.0 out of 10
N/A
Cerner Practice Management, formerly under the name "PowerWorks"is a software solution that enables users to manage clinic operations across registration, scheduling, patient tracking, patient accounting and reporting through one workflow.N/A
PatientPop
Score 1.0 out of 10
N/A
PatientPop in Santa Monica offers a medical office growth management platform, featuring patient management features (scheduling, appointment reminders, and patient satisfaction data collection), marketing automation and web presence, and other growth oriented features.
$700
per month
Pricing
Cerner Practice ManagementPatientPop
Editions & Modules
No answers on this topic
Foundation
$700.00
per month
Plus
$850.00
per month
Pro
$900.00
per month
Offerings
Pricing Offerings
Cerner Practice ManagementPatientPop
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cerner Practice ManagementPatientPop
Top Pros
Top Cons
Best Alternatives
Cerner Practice ManagementPatientPop
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 7.1 out of 10
Jotform
Jotform
Score 9.0 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.8 out of 10
Jotform
Jotform
Score 9.0 out of 10
Enterprises
Epic
Epic
Score 8.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Cerner Practice ManagementPatientPop
Likelihood to Recommend
5.0
(3 ratings)
1.0
(7 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
Cerner Practice ManagementPatientPop
Likelihood to Recommend
Oracle
Well suited in the clinical setting although a little tedious. Not suited in many other places.
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Tebra Technologies, Inc (Kareo + PatientPop)
Great for getting POTENTIAL new patients, but there is definitely room for improvement. As an out-of-network office, it has proven to be difficult to get these new patients to commit to an appointment, many will schedule and then call the day before and cancel once they find out we do not take their insurance.
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Pros
Oracle
  • Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
  • Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
  • EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
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Tebra Technologies, Inc (Kareo + PatientPop)
  • Booking online appointments through our website or directly through yelp
  • Elegant, organized website
  • Send patient reminders
  • Increase Ranking SEO to 1st page of Google
  • Handles patient online reviews
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Cons
Oracle
  • Only seems applicable for small organizations.
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Tebra Technologies, Inc (Kareo + PatientPop)
  • Better tracking of new clients via the dashboard without using the whisper as we take PatientPop phone calls.
  • Ability to have more fields in the appointment request module be required.
  • Less expensive annual fee.
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Performance
Oracle
Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
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Tebra Technologies, Inc (Kareo + PatientPop)
No answers on this topic
Support Rating
Oracle
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
The sales rep. disappears and the admin (onboarding) team will provide a list of things THEY need. Then you'll need to chase them down to see if they were received. Even if they were it could be weeks before next steps are taken. We gave them the benefit of the doubt but ultimately, they could pass muster. There is limited follow-through and absolutely no significant SEO or reputation management. Our website had fewer hits in two years than most get in a month. Again, we assumed it was on our side so we sought answers. The only person who ever answered a call or an email was the selling Rep. And then her response was to get someone to "reach out" to us. We can't even leave easily. I've been trying to exit this program for more than nine month and can't get a call back or returned email from anyone. When you do get a live person it's the usual," I'll have to get one of our senior members to call you back." When I explain that never happens they tell us there is no one who can talk right now
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Alternatives Considered
Oracle
I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
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Tebra Technologies, Inc (Kareo + PatientPop)
Be careful with their aggressive sales tactics. Take the time you need, do not rush into such decisions for your business. There are many many other companies out there
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Return on Investment
Oracle
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
  • They have been instrumental in increases our business and getting the word out about our services
  • Our success rep, Sarah, has been helpful in directing us toward a successful online marketing strategies
  • Very informational relative to anything web-based.
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ScreenShots