Caveat Emptor - don't waste your time or money

We subscribed to PatientPop to optimize our web presence for out new Aesthetics business. We sought to increase our results on searches pertaining to our practice and increase web traffic. Pros: Everyone is super nice when you are signing up and the promises are legion.CONS: None of it is true. Communication ends immediately at onboarding. The sales rep. disappears and the admin (onboarding) team will provide a list of things THEY need. Then you'll need to chase them down to see if they were received. Even if they were it could be weeks before next steps are taken. We gave them the benefit of the doubt but ultimately, they could pass muster. There is limited follow-through and absolutely no significant SEO or reputation management. Our website had fewer hits in two years than most get in a month. Again, we assumed it was on our side so we sought answers. The only person who ever answered a call or an email was the selling Rep. And then her response was to get someone to "reach out" to us. We can't even leave easily. I've been trying to exit this program for more than nine month and can't get a call back or returned email from anyone. When you do get a live person it's the usual," I'll have to get one of our senior members to call you back." When I explain that never happens they tell us there is no one who can talk right now. DO NOT USE! These people are great at selling their product but do NOT provide any significant service.

Yes

There was not a single event after the credit card was processed in which PatientPop treated me or our team as though our business (with them or in general) mattered.