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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Certinia PS Cloud

    Score8.9 out of 10
    N/ACertinia PS Cloud software is a cloud-based services solution that is built on the Force.com platform. It allows companies to manage professional resources, customers, projects and financials in one integrated services management application. Because the solution works natively with Force.com, it utilizes the same data for sales, services and finance on one system.N/A

    CoConstruct

    Score7.2 out of 10
    N/ACoConstruct, from Buildertrend since the November 2021 acquisition, is a custom builder & remodeler software. It allows users to enter data once and have that information flow through the estimate, specs, selections, bids, proposals, change orders, and budgets, including to and from QuickBooks. In addition, CoConstruct includes scheduling and 3-way communication between builder, client, and trade partners. Everything is captured via email and texting. Login isn't required for…

    $49

    per month

    Pricing
    Certinia PS CloudCoConstruct
    Editions & Modules
    No answers on this topic
    Ramp
    $49
    per month
    Plus 5
    $299
    per month
    Plus 10
    $399
    per month
    Plus 15
    $499
    per month
    Offerings
    Pricing Offerings
    Certinia PS CloudCoConstruct
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsCertinia Professional Services Cloud software follows a subscription-based pricing model that is typically structured according to the number of users and the level of features required. The software’s pricing may vary depending on the organization’s size and needs, with options to select modules or add-ons for additional functionality. Specific pricing details may require a consultation or quote from Certinia for tailored solutions.CoConstruct pricing is based on active job sites that have client access online, which means it is adaptable to builders & remodelers businesses. This means that there are an unlimited amount of projects available for estimates and proposals, so that customers only pay when they win a contract. Also built into the pricing are a myriad of services: a dedicated implementation coach, free estimate & scheduling templates based on industry best practices from successful builders and the NAHB, unlimited storage and users, software branded with the customer's logo, unlimited amount of warranty projects, and unlimited phone & email support. The vendor offers a money-back guarantee that is good for the first 90 days of service.
    More Pricing Information
    Community Pulse
    Certinia PS CloudCoConstruct
    Considered Both Products
    Certinia
    No answer on this topic
    Buildertrend
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    77%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    67%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Certinia PS CloudCoConstruct
    Small Businesses
    Autotask PSA
    Score7.6 out of 10
    No answers on this topic
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Certinia PS CloudCoConstruct
    Likelihood to Recommend
    9.0
    (13 ratings)
    8.0
    (14 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    9.8
    (10 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Certinia PS CloudCoConstruct
    Likelihood to Recommend
    Certinia
    PSA is great at capturing all the data you would need to accurately track and report on consulting projects. It captures project financials, calculates projected GM%, and (among others) allows for hourly tracking of employees, which breaks it up between billable and non-billable for utilization tracking to accurately understand costs. However, the user interface is tough to learn, and the stability of the data reporting functions is questionable. This tool would be great for smaller consulting shops that fit the standard contracting mold. If your business is fairly straightforward without a lot of shades of gray, you shouldn't have much trouble with the tool. However, if your business practices have a lot of exceptions based on clients, then you'll have a tall administrative task on your hands.
    Incentivized
    Read full review
    Buildertrend
    Having the ability to completely manage a project from start to finish with one app is super helpful. The time reporting feature (when it works correctly) is a nice added bonus as it allows employees to switch from one task to another on the same project or to another project and task with ease, aiding in the accounting process of the total project. This was helpful for running analytics to see where we were spending too much time on certain tasks, thus allowing us to assess any training needs.
    Incentivized
    Read full review
    Pros
    Certinia
    • The biggest strength of FinancialForce PSA is that it's built upon the force.com platform, which means it is very easily customizable to our business needs.
    • Projects are easily created, as well as milestones and assignments.
    • "Actuals" (dollars and hours) are calculated automatically, and are easily reported on.
    • Resources are easily managed by using the Resource Planner
    • FinancialForce PSA support is outstanding!
    Read full review
    Buildertrend
    • The integration of all aspects needed to run a remodeling company efficiently: project scheduling and management, financial planning and customer service. Since it’s an all-in-one suite and cloud-based, it enables our team to keep track of all our projects in real-time. Communication breakdown is the last thing we want, so being on the same page is not only desirable but makes for the best possible relationship with our clients.
    • Product education - We like how CoConstruct helps new users and get them to start using the tool right away. The dashboard resource materials are incredibly useful. We don’t have to spend a lot of time training new hires on the system and onboarding new clients.
    Incentivized
    Read full review
    Cons
    Certinia
    • The product is still maturing as a full featured PSA tool. The feature roadmap is compelling but is still being built out.
    • Tool is ideal for managing a services business. It is not yet a project manager tool.
    • Limited reporting
    • Maturing change order process
    • Limited integration to back-end financial systems beyond Financial Force Financials. We use Netsuite.
    • The underlying SalesForce UI is constrained and can be keystroke intensive at times
    • Limited archiving of historical data
    Read full review
    Buildertrend
    • Internal Communication - CoConstruct lacks the ability to tag-team members for internal communication using @mentions or any other means. This has been crippling for us and forced us to use alternative software for communicating among our team members.
    • Pipeline Management - CoConstruct's lead-tracking system feels clunky and hard to navigate and doesn't provide a pipeline view that's easy to navigate. We have moved our Pipeline Management outside of CoConstruct to make it easier for our sales team to track leads.
    • CRM - CoConstruct doesn't offer anything for customer follow-up after projects are completed. This, in addition to the lack of an effective pipeline system, has led to our decision to use Hubspot as our CRM. Moving projects into CoConstruct for Design and back our after Production.
    Incentivized
    Read full review
    Likelihood to Renew
    Certinia
    There is another PSA software program that we have been looking into (DreamFactory) that could potentially replace FinancialForce PSA in our organization. Like FinancialForce PSA, it is cloud based on the force.com platform. Licensing is slightly less than FinancialForce PSA, and the Resource Management tool is far superior to FinancialForce PSA. With that said, our renewal falls in Q4 2014 and I don't foresee us implementing a new system this fiscal year.
    Read full review
    Buildertrend
    No answers on this topic
    Usability
    Certinia
    It is maturing and does what it does well although it is not fully complete.

    Integration to SF is great.

    Gives great visibility to incoming services projects and allows the staffing process to start on pipeline deals.

    There are certain processes that take more click-throughs then needed so there are refinement opportunities around the UI.

    The resource management screen and project status views have really matured since our original purchase, and while not perfect, allow business leaders to do their jobs.

    Configurations vs. customizations. We seem to have to bring in an Apex developer to do a customization for changes I would think could be configuration settings
    Read full review
    Buildertrend
    No answers on this topic
    Reliability and Availability
    Certinia
    We have maybe had 1-2 outages over 3 years.
    Read full review
    Buildertrend
    No answers on this topic
    Performance
    Certinia
    Most of the time it is fine. There are peak periods of usage where performance noticably slows down (i.e., Monday mornings when time is due and many reports are being run)
    Read full review
    Buildertrend
    No answers on this topic
    Support Rating
    Certinia
    Every time I submit a new help request, whether it's an actual help request or just a question about FinancialForce PSA, I always feel that I'm receiving world class support. The support we receive from FinancialForce PSA is always very detailed and professional. There are some requests that take longer than other for the initial response, which is why I did not give a full 10.
    Read full review
    Buildertrend
    The support staff is brilliant; they don't operate on Australian time, so you can't just dial up support when you need it. The response times are quick, and the staff is knowledgeable. They are also well versed in most of the differences between buildings in the US and the building in Australasia. Despite their funny accents and strange use of the English language, we get by just fine!
    Incentivized
    Read full review
    In-Person Training
    Certinia
    It was fine.
    Read full review
    Buildertrend
    No answers on this topic
    Implementation Rating
    Certinia
    Appirio did a good job, however, the user team didn’t know enough to make all the right configuration/customization choices. The team focused too much on replicating existing processes vs. reengineering them. In hindsight we should have had deep dive reviews at key milestones and enforced more focus on how the software would operate. We didn’t have access to true best practices expertise. In hindsight, a consultant from the outside would have been helpful to drive this.
    Read full review
    Buildertrend
    No answers on this topic
    Alternatives Considered
    Certinia
    FF PSA is a robust Project Management solution that can be configured to fits any size business. We have tried several other applications and PSA so far has met and exceeded our needs. We run our day to day operations on Salesforce so having a solution that is native was a must have. PSA met that requirement and much more.
    Incentivized
    Read full review
    Buildertrend
    Products like Procore and PlanGrid are geared towards projects with huge projects teams, multiple stakeholders and dozens of subcontractors. CoConstruct can be used for projects big and small (value) and also with small project teams or large projects teams. For small partial renovation or addition projects CoConstruct is a good more cost effective option.
    Incentivized
    Read full review
    Return on Investment
    Certinia
    • FinancialForce PSA has helped us improve our data tracking and allows us to get more granular about our financial information and performance.
    • PSA has given more tools and reports to individual contributors to take greater ownership over their own data, and has increased accountability across the organization.
    • PSA has added a fairly hefty administrative burden to individuals, project managers, and our financial team.
    Incentivized
    Read full review
    Buildertrend
    • It made time recording much easier and much more reliable
    • With its GPS feature, we would be able to track when an employee left a job to help ensure accurate time recording
    • Having the ability to give the homeowners their own custom home building app to watch the progress helped to put us ahead of the game in the industry
    • Running job cost reports as easily as CoConstruct allows helped to curb some of our administrative fees
    Incentivized
    Read full review
    ScreenShots

    CoConstruct Screenshots

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