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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Certinia PS Cloud

    Score8.9 out of 10
    N/ACertinia PS Cloud software is a cloud-based services solution that is built on the Force.com platform. It allows companies to manage professional resources, customers, projects and financials in one integrated services management application. Because the solution works natively with Force.com, it utilizes the same data for sales, services and finance on one system.N/A

    Deltek TrafficLIVE

    Score4 out of 10
    N/ADeltek’s TrafficLIVE is a cloud-based agency management software solution. The vendor says that the solution provides unmatched visibility into an agency’s entire business; improves business processes and drives efficiency that sets an agency up for success and increased profitability. TrafficLIVE is designed to help agencies to be more connected, productive and profitable. The vendor says that with TrafficLIVE agencies can start: Attacking Over…N/A
    Pricing
    Certinia PS CloudDeltek TrafficLIVE
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Certinia PS CloudDeltek TrafficLIVE
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional DetailsCertinia Professional Services Cloud software follows a subscription-based pricing model that is typically structured according to the number of users and the level of features required. The software’s pricing may vary depending on the organization’s size and needs, with options to select modules or add-ons for additional functionality. Specific pricing details may require a consultation or quote from Certinia for tailored solutions.TrafficLIVE offers solutions for small to large agencies. Our prices range based on number of users and requirements.
    More Pricing Information
    Features
    Certinia PS CloudDeltek TrafficLIVE
    Project Management
    Comparison of Project Management features of Certinia PS Cloud and Deltek TrafficLIVE
    Feature
    Certinia PS Cloud
    -
    Ratings
    Deltek TrafficLIVE
    5.8
    9 Ratings
    28% below category average
    Task Management00 Ratings5.09 Ratings
    Resource Management00 Ratings6.09 Ratings
    Gantt Charts00 Ratings2.07 Ratings
    Scheduling00 Ratings8.09 Ratings
    Workflow Automation00 Ratings7.31 Ratings
    Team Collaboration00 Ratings6.07 Ratings
    Support for Waterfall Methodology00 Ratings7.15 Ratings
    Document Management00 Ratings3.07 Ratings
    Email integration00 Ratings5.51 Ratings
    Timesheet Tracking00 Ratings8.09 Ratings
    Change request and Case Management00 Ratings7.31 Ratings
    Budget and Expense Management00 Ratings5.08 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Certinia PS Cloud and Deltek TrafficLIVE
    Feature
    Certinia PS Cloud
    -
    Ratings
    Deltek TrafficLIVE
    2.0
    7 Ratings
    117% below category average
    Quotes/estimates00 Ratings2.07 Ratings
    Invoicing00 Ratings2.07 Ratings
    Project & financial reporting00 Ratings3.07 Ratings
    Integration with accounting software00 Ratings1.07 Ratings
    Best Alternatives
    Certinia PS CloudDeltek TrafficLIVE
    Small Businesses
    Autotask PSA
    Score7.6 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Certinia PS CloudDeltek TrafficLIVE
    Likelihood to Recommend
    9.0
    (13 ratings)
    4.0
    (9 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Certinia PS CloudDeltek TrafficLIVE
    Likelihood to Recommend
    Certinia
    PSA is great at capturing all the data you would need to accurately track and report on consulting projects. It captures project financials, calculates projected GM%, and (among others) allows for hourly tracking of employees, which breaks it up between billable and non-billable for utilization tracking to accurately understand costs. However, the user interface is tough to learn, and the stability of the data reporting functions is questionable. This tool would be great for smaller consulting shops that fit the standard contracting mold. If your business is fairly straightforward without a lot of shades of gray, you shouldn't have much trouble with the tool. However, if your business practices have a lot of exceptions based on clients, then you'll have a tall administrative task on your hands.
    Incentivized
    Read full review
    Deltek Inc.
    Traffic is suitable for most agencies, regardless of size. You don't need to use all of the features in order to get good results. And it can be linked to Maconomy which is useful for larger agencies. We have around 80 employees and it works great.
    Read full review
    Pros
    Certinia
    • The biggest strength of FinancialForce PSA is that it's built upon the force.com platform, which means it is very easily customizable to our business needs.
    • Projects are easily created, as well as milestones and assignments.
    • "Actuals" (dollars and hours) are calculated automatically, and are easily reported on.
    • Resources are easily managed by using the Resource Planner
    • FinancialForce PSA support is outstanding!
    Read full review
    Deltek Inc.
    • The time sheet area is really good - it's easy to drag and drop and fill in time sheets with allocated tasks quickly, which makes it more likely that people will actually do it!
    • It's invaluable to be able to see the time spent on different tasks across a job - both for keeping track of ongoing projects, but also to plan resourcing and costs for the next time.
    • It's useful to be able to mark parts of a job as 'complete' before the full job is finished - this makes it easier to track which tasks still have to be finished, and makes sure that people are tracking time to the correct task within the job.
    • Job templates are very useful to make sure the same set of tasks is added to each job automatically.
    Incentivized
    Read full review
    Cons
    Certinia
    • The product is still maturing as a full featured PSA tool. The feature roadmap is compelling but is still being built out.
    • Tool is ideal for managing a services business. It is not yet a project manager tool.
    • Limited reporting
    • Maturing change order process
    • Limited integration to back-end financial systems beyond Financial Force Financials. We use Netsuite.
    • The underlying SalesForce UI is constrained and can be keystroke intensive at times
    • Limited archiving of historical data
    Read full review
    Deltek Inc.
    • I would like to be able to colour code my clients, so I can see at a snapshot what projects staff are working on.
    • I would like to be able to colour code staff holidays, public holidays so I can easily see what resources I have available.
    • As an administrator, I can't see at a glance the actual time spent on a task work or comments a user has logged.
    Incentivized
    Read full review
    Likelihood to Renew
    Certinia
    There is another PSA software program that we have been looking into (DreamFactory) that could potentially replace FinancialForce PSA in our organization. Like FinancialForce PSA, it is cloud based on the force.com platform. Licensing is slightly less than FinancialForce PSA, and the Resource Management tool is far superior to FinancialForce PSA. With that said, our renewal falls in Q4 2014 and I don't foresee us implementing a new system this fiscal year.
    Read full review
    Deltek Inc.
    No answers on this topic
    Usability
    Certinia
    It is maturing and does what it does well although it is not fully complete.

    Integration to SF is great.

    Gives great visibility to incoming services projects and allows the staffing process to start on pipeline deals.

    There are certain processes that take more click-throughs then needed so there are refinement opportunities around the UI.

    The resource management screen and project status views have really matured since our original purchase, and while not perfect, allow business leaders to do their jobs.

    Configurations vs. customizations. We seem to have to bring in an Apex developer to do a customization for changes I would think could be configuration settings
    Read full review
    Deltek Inc.
    No answers on this topic
    Reliability and Availability
    Certinia
    We have maybe had 1-2 outages over 3 years.
    Read full review
    Deltek Inc.
    No answers on this topic
    Performance
    Certinia
    Most of the time it is fine. There are peak periods of usage where performance noticably slows down (i.e., Monday mornings when time is due and many reports are being run)
    Read full review
    Deltek Inc.
    No answers on this topic
    Support Rating
    Certinia
    Every time I submit a new help request, whether it's an actual help request or just a question about FinancialForce PSA, I always feel that I'm receiving world class support. The support we receive from FinancialForce PSA is always very detailed and professional. There are some requests that take longer than other for the initial response, which is why I did not give a full 10.
    Read full review
    Deltek Inc.
    No answers on this topic
    In-Person Training
    Certinia
    It was fine.
    Read full review
    Deltek Inc.
    No answers on this topic
    Implementation Rating
    Certinia
    Appirio did a good job, however, the user team didn’t know enough to make all the right configuration/customization choices. The team focused too much on replicating existing processes vs. reengineering them. In hindsight we should have had deep dive reviews at key milestones and enforced more focus on how the software would operate. We didn’t have access to true best practices expertise. In hindsight, a consultant from the outside would have been helpful to drive this.
    Read full review
    Deltek Inc.
    No answers on this topic
    Alternatives Considered
    Certinia
    FF PSA is a robust Project Management solution that can be configured to fits any size business. We have tried several other applications and PSA so far has met and exceeded our needs. We run our day to day operations on Salesforce so having a solution that is native was a must have. PSA met that requirement and much more.
    Incentivized
    Read full review
    Deltek Inc.
    Deltek TrafficLIVE was the pre-existing system when I joined the company. When we decided to purchase a new system, we considered a number of options such as Kimble PSA, Oracle NetSuite & Mavenlink. We decided to go ahead with Kimble PSA because we felt that as a package, it provided all the functionality we need against its competitors. It had far more functionality than TrafficLIVE and was more suited to the scale of our business.
    Incentivized
    Read full review
    Return on Investment
    Certinia
    • FinancialForce PSA has helped us improve our data tracking and allows us to get more granular about our financial information and performance.
    • PSA has given more tools and reports to individual contributors to take greater ownership over their own data, and has increased accountability across the organization.
    • PSA has added a fairly hefty administrative burden to individuals, project managers, and our financial team.
    Incentivized
    Read full review
    Deltek Inc.
    • Much more clarity as to how much time each different type of brief should take to complete as we can back reference as to how long it took last season.
    • It has lead to better customer service. We can visibly demonstrate where we are with jobs and who has been assigned. In the past verbally confirming the different stages did not always convince the project leaders that they were being given the actual real time.
    • From the Studio users point of view it has empowered them to manage their time more efficiently. If they receive a request to move onto another job their calendars can be reviewed to see if they are available or not.
    Read full review
    ScreenShots

    Deltek TrafficLIVE Screenshots

    Screenshot of TrafficLIVE Job Overview DashboardScreenshot of TrafficLIVE My CalendarScreenshot of TrafficLIVE Job Schedule Gantt ChartScreenshot of TrafficLIVE Resource & Capacity View