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Deltek, Inc.Brilliant agency management software. (I've tested them all and this is best)2015-11-23T16:22:47.088ZTrafficLIVE is being used for estimates, quotes, resource allocation, time tracking, expenses, purchasing, and invoicing. Primarily controlled by our client services and delivery team; it is critical to the day to day running of our business. Integration with Sage Line 50 helps to keep Traffic aligned with our management accounting.,Quote and job templates are incredibly valuable. Not only do these save time, but the team are less likely to miss crucial work packets from their estimates.
Dashboards provide a clear picture of finances on every quote or job, with the added ability to drill down to the detail.
Being able to go back to any job and analyse time and resource usage is priceless. You might see where you have overrun, or maybe missed something in your original estimate. This will help you to continually improve the accuracy of your estimates.
By nature, having everything in one system (quotes, expenses, purchases, jobs, time, resource, invoices) makes it far easier to get the true picture of what's going on in your business.,The user interface is clunky. Like its competitors, Traffic is hindered with legacy code, features and interfaces. It often feels like they're running out of space for buttons! That being said, I think it's the best of a bad bunch! And it works!
The support portal and documentation need a complete overhaul. The Traffic support portal declined when it migrated into Deltek's portal. It now feels like you've stepped back in time!
Content needs restructuring and rewriting. It's a mess and it's hard to find what you are looking for. PDF downloads are a nightmare. Needs clean html pages.
The UI screens for resource planning (the 10,000ft view screens) are cumbersome and in need of a design overhaul. We don't use them at all, they're pretty useless. The new Work Planner looks promising, but overly complicated and hindered by the general UI weaknesses of their legacy Adobe Air App platform.
Projecting agency capacity is something we do outside of TrafficLIVE. Because we're often trying to predict against things that aren't yet jobs in the system, alongside jobs that ARE in the system. For this kind of flexible/lightweight capacity planning, we end up using another third party application. TrafficLIVE is best used when you have definitive estimates/bookings.
Integration with Merlin Project is non-existent. Mac users don't generally use MS Project, so this is a bit of a failure on Deltek's part.
Being able to assign multiple resources to one task would be a better way of structuring quotes and jobs in Traffic. It would save time. It would reduce the number of tasks needing to be created for every job. Project plans have been created this way for years, why doesn't Traffic allow this?,9,Increased employee efficiency - often takes less time to create a quote because you can start with a template.
More accurate estimates through use of templates. Less chance of missing a critical task from the estimate. By being able to go back and review similar job performance, you can improve your estimates on your new quote.
You know where you are on every single job going through the business!
Having data on every job has helps us to make smart decisions again and again. This has had a huge impact on job profitability.,,MindMeister, Atlassian Confluence, JIRA Software, HipChatJames CarringtonTrafficLIVE - perfect for managing timesheets2015-12-02T20:29:17.497ZWe used Deltek Traffic LIVE across the whole organisation for scheduling and tracking jobs across multiple teams in different locations and for keeping track of time sheets and job related expenses and purchases. We also use it for managing our client contact database.,The time sheet area is really good - it's easy to drag and drop and fill in time sheets with allocated tasks quickly, which makes it more likely that people will actually do it!
It's invaluable to be able to see the time spent on different tasks across a job - both for keeping track of ongoing projects, but also to plan resourcing and costs for the next time.
It's useful to be able to mark parts of a job as 'complete' before the full job is finished - this makes it easier to track which tasks still have to be finished, and makes sure that people are tracking time to the correct task within the job.
Job templates are very useful to make sure the same set of tasks is added to each job automatically.,The interface is clunky - everyone in our agency hates how it looks! There are also a lot of not very intuitive features - Deltek TrafficLIVE can do so many things, but how to do them is not always clear! A design refresh is well overdue.
The support site is hard to use, and frustrates many of our users. The client services managers are always helpful, but it would be great to have an easy to navigate support site and set of guides to help people with even the most basic features of Deltek TrafficLIVE - we've ended up making our own internal handbook on it!,8,We have been able to quote much more accurately for jobs based on full information about previous jobs.
We can ensure that no jobs get 'lost' or details forgotten when people are on leave/out of office, as its all in the system.
It's very easy to refer back to previous jobs and correspondence with customers when speaking to them about new projects.,XeroPolly JacksonChoosing TrafficLIVE2015-12-01T16:52:12.194ZTrafficLIVE is continually being used in our extremely busy studio on an hourly basis to monitor not incoming jobs but to access we have the amount of resources in place to meet the deadlines. Before TrafficLIVE we did not have enough visibility of the current status of jobs to keep the account managers informed of their progress. It was very easy for jobs to be bumped as there were no clear processes in place when challenged as to why a job was over running or being superseded. Previously we would have large charts to outline each season work load but this was proving ineffective as keeping the chart up to date was proving not only too time consuming but less and less used as the definitive scheduler. TrafficLIVE is used by the marketing department in our head office with a broad range of users.,Good overview of what has been planned in and highlighting any potential troubleshooting needed.
You can add as many tasks for each job so that the potential to miss a deadline is avoided due to not having enough time added.
The user permissions can be set for a particular audience rather than there just being one generic setting. We have different levels of management as to who can self assign work and who is assigned their daily/weekly work flow.,One of the main features I would like to see added is another permissions option that allows Studio/Traffic Managers to the see the 'blue' time added that currently only the user can see when they have added their actual hourly time. This would give the option to view quickly the progress of a job, and to see if its still live or completed. There is the option to look at the 'weekly timesheet' but this in my opinion is not nearly as user friendly as being able to look at a glance each calendar.
It would be hugely beneficial if along the grey bar on the bottom of the homepage another notification is added that a job had been added to Deltek TrafficLIVE. A simple number would alert you that a new job has been added and needs your immediate attention.
The job search has been conveyed to me by a number of users as not working efficiently enough. If you have the job number then it works perfectly but if you try to locate a job by the account managers name or project name it will not reliably respond in your search.,8,Much more clarity as to how much time each different type of brief should take to complete as we can back reference as to how long it took last season.
It has lead to better customer service. We can visibly demonstrate where we are with jobs and who has been assigned. In the past verbally confirming the different stages did not always convince the project leaders that they were being given the actual real time.
From the Studio users point of view it has empowered them to manage their time more efficiently. If they receive a request to move onto another job their calendars can be reviewed to see if they are available or not.,Simeon CalverTrafficLive - get working smarter2015-11-24T17:22:48.599ZTrafficLive has made a huge improvement to the scheduling of staff and planning of projects. The whole company can now view our resourcing needs and then plan accordingly. We can easily measure utilisation and report on projects with just a few clicks, saving us all time and effort.,We use TrafficLive from quote through to delivery, we have custom templates that have enabled us to keep our own branding.
The scheduling function in TrafficLive has made a significant improvement across the whole company and given us a clear view of who is available and when. We even now employ a traffic manager.
Timesheet entry is simple and ensures hours are put to the correct projects.,We would love to see variable working hours and allowance for part-time staff.
Traffic manager being able to see users' time sheet entries.
Some pre-loaded simple reports.,8,Our utilisation has increased due to better scheduling.
We can track which clients are most profitable.
We can easily see the tasks the continually over run.Liz SpencerTrafficLive great for managing studio workflow.2015-11-20T21:16:32.824ZTrafficLive is mainly used as a schedule/job management tool in our agency. We manage our workload and allocate specific jobs to team members and map out their daily, weekly and monthly schedule. Also time is tracked and entered allowing us to ascertain time and budget spend of projects.,Drag and drop function to allocate work to team members easily.
Time tracking/entering very easy for team.,Improve report function and/or allowing customers to write their own reports.,8,Increased employee efficiency and organisation within studio.Katherine Allard-Marette
Unspecified
Deltek TrafficLIVE
10 Ratings
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