Cetec ERP vs. VAI ERP

For our business, Cetec ERP works very well because of all the capabilities it has with traceability, restrictions, and access, and having the data live for any user to see at the same time. The way the system is set up for order processing is more strict which is better for us since it helps with accuracy and traceability. For the production side, since our company is not a manufacturing site, it can be a little overwhelming since there are a lot of fields/data that we do not use, simply because it does not apply to us. Other than that module being a little too advanced for our company, all of the features included "out of the box" are well worth the affordable price that they have for this ERP system.

VAI base package software has a lot of productive tools that can be used for a lot of different types of businesses. At first I was taken back by this saying it would just be more efficient if they would just build it more specific to a certain business type, but now stepping back i see why they don't. They are able to customize it more to my needs

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• Training and Implementation.
• Support is great.

• Design and ease of entering data into screens.
• Drill downs provided as you move around screens.
• Help Text for each screen.
• Back end programming easy to follow - good documentation.
• Interfaces to third party software - ex. Mark Magic Forms.
• Great Help Desk.
• Training Videos.
• Workflows and Triggers.

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• Role Descriptions: There are default roles that Cetec ERP has already created for you. However, these roles are not detailed as to what access each role has and it makes it difficult to assign these default roles.
• Reporting: While Cetec ERP's default reports are detailed, there is only minimal customization of reports allowed out of the box. They do have an add-on available for purchase where you can freely customize reports, but our company isn't at that point to purchase this add-on as we only need a small bit of customization beyond what comes out of the box.

• There will most likely be customizations made for a particular niche site to integrate with their system.
• Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed.
• Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP.

S2K is easy to use, has room for growth, and serves the company's needs as a whole

Cetec ERP is useful and fairly intuitive, but if you have a difficult time adapting to a ever-changing user interface, it may cause slight discomfort with every major update.

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Often times it seems people want to learn a platform in seconds and if they can't they say it is not "user friendly." There are some platforms that can do so much that it is just going to take time to learn it all. To me that is a good thing. S2K takes time to learn but it is worth it. It can transform your organization.

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Cetec ERP will answer support calls but depending on your level of service contract, it may cost you quick a bit per hour to solve the issues you have. E-mail support is always available and surprisingly responsive.

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Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework

If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote

We had been a customer of Cetec on their Legacy system for 20+ years and were always satisfied with their product and support.

S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was

• Accuracy: Now that we can restrict access to approved users, our accuracy of inventory has improved.
• Financial Cleanup: Importing financials that were not yet balanced from previous system caused a ripple and we now have to clean up in this new system.

• Sales - since all screens are real-time, S2K helps keep our salespeople up to date with customer sales and their overall sales for each period/year.
• CSR - tracking of customer orders from point of entry to invoicing, being able to give the customer current information on their order by viewing a single screen.
• Purchasing - with multiple locations, tracking, and having inventory in the correct location to meet the customer demands that are shipped from their home location.
• Warehouse bin/item management makes picking orders a fast, accurate process, with the addition of order verification.
• Accounting - being able to see real-time information across all applications. A/R, A/P, and G/L.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info