TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CGI HotScan360

    Score9 out of 10
    N/ACGI offers HotScan360, a fraud detection and financial risk management application for financial institutions, with included reporting and analytics.N/A

    SEON. Fraud Fighters

    Score8.2 out of 10
    N/ASEON is a fraud and risk prevention platform, catching fraud before it happens at any point across the customer journey. Boasting users among 5,000 global companies, SEON combines a company’s data with proprietary real-time signals to deliver actionable fraud insights tailored to any business outcomes. Through a single API call, the service aims to enable faster onboarding and integration. By analyzing billions of transactions, SEON states they have prevented $200 billion in fraudulent…

    $0

    Pricing
    CGI HotScan360SEON. Fraud Fighters
    Editions & Modules
    No answers on this topic
    Trial
    $0
    Starter
    $699
    per month 1,000 API calls/month
    Premium
    Contact Sales
    Offerings
    Pricing Offerings
    CGI HotScan360SEON. Fraud Fighters
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CGI HotScan360SEON. Fraud Fighters
    Considered Both Products
    CGI
    No answer on this topic
    SEON Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    CGI HotScan360SEON. Fraud Fighters
    Fraud Detection Software Features
    Comparison of Fraud Detection Software Features features of CGI HotScan360 and SEON. Fraud Fighters
    Feature
    CGI HotScan360
    -
    Ratings
    SEON. Fraud Fighters
    7.1
    2 Ratings
    2% below category average
    Anomaly Detection00 Ratings7.72 Ratings
    Timely Monitoring00 Ratings8.42 Ratings
    ID Verification00 Ratings5.01 Ratings
    Data Analysis and Pattern Recognition00 Ratings8.42 Ratings
    Rule-based Alerts00 Ratings8.72 Ratings
    Investigation Tools00 Ratings8.42 Ratings
    External Data Integration00 Ratings5.01 Ratings
    Compliance and Regulatory Support00 Ratings4.01 Ratings
    User Interface00 Ratings8.42 Ratings
    User Ratings
    CGI HotScan360SEON. Fraud Fighters
    Likelihood to Recommend
    9.0
    (2 ratings)
    7.0
    (6 ratings)
    Usability
    10.0
    (1 ratings)
    7.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.6
    (2 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CGI HotScan360SEON. Fraud Fighters
    Likelihood to Recommend
    CGI
    When an organization has millions of payments, HotScan360 enables to [identification] of fraud payments among them enabling a secure business platform for financials.
    Incentivized
    Read full review
    SEON Technologies
    One of the ways SEON works is by preventing payment fraud and bonus abuse. SEON can verify users in real-time by analyzing digital footprints, device data, and behavioral patterns to identify high-risk transactions. It also detects chargeback. In my daily work task, I come across players who are unable to purchase due to these Chargeback errors and with SEON working on clean and on time, the issue is addressed in a timely manner and can be escalated. It stops the player from making additional purchase which could put our company at a disadvantage, in case player continues to file Chargeback, so we have control over the purchases and can have the issue rectified early and effectively.
    Incentivized
    Read full review
    Pros
    CGI
    • Fraud detection technology, fraud detection innovation, fraud detection training
    • Secure payments
    • Real time software who is looking for risk in every transaction
    • Everything (all the services are in only one place)
    • Cost savings
    • Having all the requirement i.e. documents, ready, available and secure
    Incentivized
    Read full review
    SEON Technologies
    • Identifies chargeback issues
    • Display all relevant info on front page
    • Automatic block on accounts that may give a high red flag
    Incentivized
    Read full review
    Cons
    CGI
    • Could be price effective
    • Can be multilingual
    • Can improve support experience
    Incentivized
    Read full review
    SEON Technologies
    • I wish that SEON. Fraud Fighters had a live tracking map of orders.
    • Maybe IP check could be more precise with mobile IPs.
    Incentivized
    Read full review
    Usability
    CGI
    It is very intuitive, easy to use, easy to navigate, and easy to teach to anyone! The pathways are very clear and they were designed [in] a very clear way! The security methods I have used in the past are not so innovative and very "manual", [with] nothing to do with CGI HotScan360.
    Incentivized
    Read full review
    SEON Technologies
    very disappointed that they more than doubled their pricing within just 5 weeks, especially after being a loyal customer for 4 years. In my opinion, the new pricing is unreasonable for startups, and they refused to adjust it by even a dollar.
    Read full review
    Support Rating
    CGI
    No answers on this topic
    SEON Technologies
    Their support is great, but it would be a lot better if they would have agents always ready to help.
    Read full review
    Online Training
    CGI
    I have been trained during the pandemic in very specific thing and CGI HotScan360 is one of the bets platfomrs that trained me in a very professinal way
    Incentivized
    Read full review
    SEON Technologies
    No answers on this topic
    Alternatives Considered
    CGI
    It's easy to set up and easy to use. Requires minimal training for the staff.
    Incentivized
    Read full review
    SEON Technologies
    SEON: Offers real-time fraud detection with advanced digital footprinting, device fingerprinting, and behavioral analytics. Analyzes data from multiple sources (email, phone, IP address, social media) to build detailed user profiles. Customizable risk scoring and rule-setting allow businesses to tailor fraud prevention to their specific needs. ACOMS Risk Assessment: Typically focuses on risk assessment in financial transactions, often with more rigid and pre-configured parameters. May not provide the same level of granular control or real-time insights for businesses outside traditional finance. Advantage: SEON’s broader and more flexible features make it a better fit for industries beyond traditional finance, such as e-commerce, gaming, and subscription services.
    Incentivized
    Read full review
    Return on Investment
    CGI
    • Secure payments
    • Real time analytics
    • Easy to use
    Incentivized
    Read full review
    SEON Technologies
    • It helps positively by finding early chargebacks
    • It helps positively by help stopping fraud with high fraud scores implemented
    • It helps positively by stopping excessive purchases that can lead to high exposure and possible chargeback
    Incentivized
    Read full review
    ScreenShots

    SEON. Fraud Fighters Screenshots

    Screenshot of Customer connectionsScreenshot of DashboardScreenshot of Manual look upScreenshot of Scoring Engine - Custom RulesScreenshot of Applied Rules