Based on the ITIL best practices framework, the SunView ChangeGear product suite improves and streamlines the IT service management lifecycle. By automating IT service management processes, companies gain greater visibility into their IT infrastructure, eliminate system downtime, reduce operational costs, ensure regulatory compliance and improve IT service delivery. SunView Software is a Serviceaide company (acquired August 2021).
1. What kind of service-levels are you looking to establish? 2. Are there other programs you are going to be using for other aspects of 'the job?' 3. How many employees are going to be needing access to ChangeGear? 4. Do you want a highly configurable product or something that will come out of the box pre-set? 5. Are you looking to keep track of equipment deployed to the customers you support?
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
GIT is good to be used for faster and high availability operations during code release cycle. Git provides a complete replica of the repository on the developer's local system which is why every developer will have complete repository available for quick access on his system and they can merge the specific branches that they have worked on back to the centralized repository. The limitations with GIT are seen when checking in large files.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Not sure if this is due to our back end, but ChangeGear Service Desk can sometimes bog down. Speed can always be improved and, while version 6 has been impressive so far, slow downs are still common.
Browser compatibility can sometimes be hit or miss. Certain fields would not work on Chrome, so our department has required FireFox. I have not tested 6 on other browsers but hopefully the upgrade has taken care of this.
The communications with customers are not easy to sift through. With limited attention spans, seeing a subject line filled with 'gibberish' causes our customers to either delete or leave the message forever unread. Again, not sure if due to our implementation, but I would clean that sort of thing up.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Git has met all standards for a source control tool and even exceeded those standards. Git is so integrated with our work that I can't imagine a day without it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Because it allows me to work in (probably) the most organized way possible. It allows me to collaborate quickly and rather effortlessly with coworkers within my team and other teams in the Technology department. The deduction in rating is due to the issues with speed and browser compatibility. Version 6 has been a revelation but I as always, there's room for improvement.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I am not sure what the official Git support channels are like as I have never needed to use any official support. Because Git is so popular among all developers now, it is pretty easy to find the answer to almost any Git question with a quick Google search. I've never had trouble finding what I'm looking for.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've used both Apache Subversion & Git over the years and have maintained my allegiance to Git. Git is not objectively better than Subversion. It's different. The key difference is that it is decentralized. With Subversion, you have a problem here: The SVN Repository may be in a location you can't reach (behind a VPN, intranet - etc), you cannot commit. If you want to make a copy of your code, you have to literally copy/paste it. With Git, you do not have this problem. Your local copy is a repository, and you can commit to it and get all benefits of source control. When you regain connectivity to the main repository, you can commit against it. Another thing for consideration is that Git tracks content rather than files. Branches are lightweight and merging is easy, and I mean really easy. It's distributed, basically every repository is a branch. It's much easier to develop concurrently and collaboratively than with Subversion, in my opinion. It also makes offline development possible. It doesn't impose any workflow, as seen on the above linked website, there are many workflows possible with Git. A Subversion-style workflow is easily mimicked.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Git has saved our organization countless hours having to manually trace code to a breaking change or manage conflicting changes. It has no equal when it comes to scalability or manageability.
Git has allowed our engineering team to build code reviews into its workflow by preventing a developer from approving or merging in their own code; instead, all proposed changes are reviewed by another engineer to assess the impact of the code and whether or not it should be merged in first. This greatly reduces the likelihood of breaking changes getting into production.
Git has at times created some confusion among developers about what to do if they accidentally commit a change they decide later they want to roll back. There are multiple ways to address this problem and the best available option may not be obvious in all cases.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
