ChatGPT vs. Workativ Assistant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChatGPT
Score 9.2 out of 10
N/A
OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.
$0
per month
Workativ Assistant
Score 10.0 out of 10
N/A
Workativ AI is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for employee IT, HR and workplace Support. AI Agents can be built by connecting with SharePoint, Google Drive, Notion, Confluence, uploading documents, or a knowledge base to instantly resolve employee queries, automate tasks, and streamline employee support. Workativ connects with tools like Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Workday, Oracle…
$0
for up to 50 AI chat sessions
Pricing
ChatGPTWorkativ Assistant
Editions & Modules
Free
$0
per month
Plus
$20
per month
Team
$30
per month per user
Pro
$200
per month
Enterprise
Contact Sales
Magic Plan
$0
for up to 50 AI chat sessions
Business
$349
per month for up to 500 AI chat sessions
Enterprise
Contact Sales
Offerings
Pricing Offerings
ChatGPTWorkativ Assistant
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual billing.
More Pricing Information
Best Alternatives
ChatGPTWorkativ Assistant
Small Businesses
LocaliQ
LocaliQ
Score 8.8 out of 10
LocaliQ
LocaliQ
Score 8.8 out of 10
Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10
Enterprises
Conversica
Conversica
Score 4.1 out of 10
Conversica
Conversica
Score 4.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatGPTWorkativ Assistant
Likelihood to Recommend
9.4
(20 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
9.2
(19 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChatGPTWorkativ Assistant
Likelihood to Recommend
OpenAI
I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
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Workativ
Workativ has saved a lot of time. Their automation offerings are endless and allow us (the IT team) to spend more time on other projects. Workativ was our last piece of the puzzle that allows us to setup new starters to the business without any physical IT setup.
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Pros
OpenAI
  • Saves time by generating content about a specific topic very quickly
  • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
  • Can autogenerate content on a vast amount of topics
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Workativ
  • Automation
  • Connects to many applications
  • Save time
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Cons
OpenAI
  • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
  • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
  • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
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Workativ
No answers on this topic
Likelihood to Renew
OpenAI
ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
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Workativ
No answers on this topic
Usability
OpenAI
It's a potent utility tool, personally and professionally. It’s also very convenient - it can be used for a wide range of things and scenarios, and when used correctly, it usually produces dependable results in
seconds. I would give it a full 10 if it didn't hallucinate as much as it does, and the image generator was more accurate.
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Workativ
No answers on this topic
Support Rating
OpenAI
Their responses are always professional , although they delay sometimes
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Workativ
No answers on this topic
Alternatives Considered
OpenAI
I find that ChatGPT has the best overall system for user-friendly Ai. I like the customization options of this tool in comparison to others. The ease of setting up a custom GPT with knowledge and resources is great - you don't get that in other tools. I also like the ability to embed the application directly into the browser or computer. This is powerful and opens up addition features or tools
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Workativ
No answers on this topic
Return on Investment
OpenAI
  • I can solve problems quickly. What would take some time, for example, writing an SPF string, ChatGPT can do it correctly in seconds if I it gives the correct information.
  • The best tool I've ever used for research. For example, I can ask ChatGPT to list all the villages, cities and townships in a specific county. And provide the URL link for each.
  • Problems that seem unsolvable, i.e. why is Gmal rejecting every message from our list server is answered with a number of suggestions that I can follow up with.
  • Basically, has elimited a tech support position in our company.
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Workativ
  • Saved time which allows IT hours to be used elsewhere
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ScreenShots

Workativ Assistant Screenshots

Screenshot of the Agent Studio, used to build and deploy AI agents that resolve issues automatically.Screenshot of AI App Workflows that connect AI agents with other apps in use, streamlining complex tasks with automated workflows.Screenshot of Knowledge AI Search (RAG), used to improve support. Features:

-AI-powered enteprise search
-Knowledge base integration
-Persona based responses
-Dynamic answer generationScreenshot of the Shared Live Chat Inbox that brings human agents into the loop with AI agents for live chat assistance.

-Multi-channel Inbox
-Team collaboration
-AI co-pilot for agents
-Analytics & Agent SLAs