ChatGPT Useful in eLearning
December 11, 2024

ChatGPT Useful in eLearning

David Tait | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ChatGPT

Recently we've been trialling ChatGPT to see how it can help our instructional designers to speed up the process of structuring eLearning content. The instrcutional design element of eLearning development is an important, but time-consuming task. Whilst using it, ChatGPT has proven to be adept at providing useful suggestions as to how we could structure our content, giving us the rationale behind its suggestions. Having this rationale is useful as it enables our instructional designers to triangulate their own thoughts with those of ChatGPT to assess whether the AI is giving useable advice.

Pros

  • Provides instructional design suggestions for eLearning
  • Creates engaging scripts that can be used for talking head video presentations
  • ChatGPT can reword content if you are unahppy with how it reads

Cons

  • ChatGPT image generation has been poor when we've asked it to create images. The quality appears to be slightly cartoon-like and untidy.
  • I'd like to be able to reorder the results ChatGPT gives me in to a customised order. This would help me group topics together for easy reference.
  • I'd like ChatGPT to have an option at the outset offering which language it sould respond in, without needing to ask it. For example, it seems to default to US English spellings but I need UK English. When I've realised and asked it to correct this, it has rewritten the text in a different way, rather than just correcting the US to UK bits.
  • ChatGPT saves us hours of time when scripting for videos
  • By using ChatGPT for instructional design tasks we are able to complete jobs more quickly, resulting in increased profit margins.
  • ChatGPT has helped us generate content to be used to create demos more quickly, enabling us to showcase more of our services to potential clients at a lower cost.
ChatGPT is very simple to use. If you understand what you're asking it to do, and treat it like an assistant, rather than as something to do all of your thinking for you, then the results can be very pleasing. The UI for ChatGPT is uncomplicated, with a simple text entry field for your queries and comments, and the results are presented chronologically so you can review the history of your conversation.
We also use Adobe Firefly as an AI assistant. Maybe this should be expected, as Adobe are experts in visual design software, but Adobe Firefly handles AI image generation a lot better than ChatGPT seems to. ChatGPT's images appear to be very loose and untidy, but in comparison, Adobe Firefly's images are useable more of the time, although they still aren't 100%.

Do you think ChatGPT delivers good value for the price?

Yes

Are you happy with ChatGPT's feature set?

Yes

Did ChatGPT live up to sales and marketing promises?

Yes

Did implementation of ChatGPT go as expected?

Yes

Would you buy ChatGPT again?

Yes

ChatGPT has been really helpful when I've had the basic outline of a script for a talking head video, but haven't had the time to expand on it. By putting the info I have already in to ChatGPT and asking it to pad the script out has resulted in very useful scripts that I've been able to use with either AI Avatars, or human actors.

Using ChatGPT

2 - We use ChatGPT to refine copy that we have written for our marketing materials and website. We generate the copy but use ChatGPT to help make it more succinct. We also use ChatGPT to refine the copy we use in our eLearning materials, again, taking copy that we have generated but using ChatGPT to assist with making the text more readable whre necessary.
Those of us who use ChatGPT internally are able to support ourselves. We are computer and software literate and are willing to operate on a trial and error basis to help us learn new software and its feature set to enable us to get the best results for our specific use.
  • Instructional Design support to help analyse course material and devise quizzes and activities.
  • Copy editing, to help reduce unecessary word count.
  • Copy editing for marketing materials and website to help make copy sound more engaging.
  • We have used ChatGPT to generate content for use in demo eLearning courses.
  • Asking ChatGPT to analyse eLearning content and generate quizzes is effective.
  • Asking ChatGPT to analyse eLearning content and generate interaction suggestions based on the software we're authoring in has been a surprise benefit.
  • To write video scripts
  • To suggest marketing strategy
  • To generate infographic suggestions based on data analysis
ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.

Using ChatGPT

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Typing prompts was easy
  • Refining prompts to refine the results from ChatGPT was easy
  • Providing the system with thumbs up and thumbs down feedback was easy
  • It could be made more obvious how to highlight part of a result to quote it in a prompt.
  • The part of ChatGPT that I used to generate images wasn't very well featured.
  • Generating text on an image is not easy.

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