Chatmeter vs. LocalReviewDesk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatmeter
Score 9.0 out of 10
N/A
Chatmeter is a local SEO platform that helps enterprise retail brands and agencies managing multiple locations, from the company of the same name in San Diego. Chatmeter also provides social media monitoring for brand reputation management, including trending hashtags, post and follower growth tracking, as well as geo-location tracking.N/A
LocalReviewDesk
Score 0.0 out of 10
N/A
LocalReviewDesk is review management software for local businesses. It turns branded QR posters and NFC cards into a simple system for collecting Google reviews and private customer feedback without review gating. The product is designed for single-location and small multi-location businesses, including cafés, restaurants, salons, dental and allied-health clinics, automotive businesses and trades, rather than large enterprise marketing teams. How…
$20
per month per seat
Pricing
ChatmeterLocalReviewDesk
Editions & Modules
No answers on this topic
LocalReviewDesk (Monthly)
$20
per month per seat
LocalReviewDesk (Annual)
$200
per year per seat
Offerings
Pricing Offerings
ChatmeterLocalReviewDesk
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is based on the number of locations, not feature tiers. Every location receives the complete feature set. The first location costs USD $49 per month, with each additional location priced at USD $20 per month, up to a maximum of 12 locations. Annual plans are billed at the equivalent of ten months, making the first location USD $490 per year. There are no setup fees or long-term contracts, and subscriptions can be cancelled at any time. Each location includes two branded NFC review cards at no additional cost. Extra cards cost USD $14.99 each as a one-time purchase, including shipping, and do not affect the monthly subscription price.
More Pricing Information
Best Alternatives
ChatmeterLocalReviewDesk
Small Businesses
Yext
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Score 7.3 out of 10
Yext
Yext
Score 7.3 out of 10
Medium-sized Companies
Yext
Yext
Score 7.3 out of 10
Yext
Yext
Score 7.3 out of 10
Enterprises
Yext
Yext
Score 7.3 out of 10
Yext
Yext
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatmeterLocalReviewDesk
Likelihood to Recommend
9.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChatmeterLocalReviewDesk
Likelihood to Recommend
Chatmeter
I am responsible for responding to all reviews that are submitted for our company. We have over 200 locations and it would be time consuming to have to check each of these GMB profiles individually. Chatmeter provides a one-stop solution for quickly and efficiently managing our online reputation.
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LocalReviewDesk
No answers on this topic
Pros
Chatmeter
  • Track reviews by location and companywide.
  • Respond to reviews promptly.
  • Quickly compare and contrast review performance by quarter, year or all-time by location or across the whole company.
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LocalReviewDesk
No answers on this topic
Cons
Chatmeter
  • The AI response tool is helpful, but should not be used without tweaks.
  • Some review platforms do not allow responding from within Chatmeter.
  • The social dashboards are not up-to-date with relevant metrics. Some posts show zero engagement when in reality, it has over 100 likes and 30 shares.
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LocalReviewDesk
No answers on this topic
Usability
Chatmeter
It's great overall. There's a few areas where improvements could be made. I've been pleased with the updates we've seen since we started using Chatmeter several years ago.
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LocalReviewDesk
No answers on this topic
Alternatives Considered
Chatmeter
Before we decided to go with Chatmeter, we looked strongly at Reputation.com. This was several years ago, so I am not as familiar with how they compare now, but at the time we felt that we could get the functionality we wanted and needed from Chatmeter at a better price than Reputation.com.
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LocalReviewDesk
No answers on this topic
Return on Investment
Chatmeter
  • Thanks to Chatmeter, we have consistently improved our online reputation year-over-year in the number of reviews and average rating.
  • Chatmeter's analytics tools allow us to effectively measure our online reputation gains for the year and compare against prior years.
  • We've been able to drastically improve our online reputation thanks to its quick and efficient interface.
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LocalReviewDesk
No answers on this topic
ScreenShots

LocalReviewDesk Screenshots

Screenshot of Dashboard Home PageScreenshot of Feedback OverviewScreenshot of Feedback Detailed