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Check Point Managed Detection and Response (MDR) vs. IBM Managed Services for SAP Applications

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Check Point Managed Detection and Response (MDR)

    Score9 out of 10
    N/AWith Infinity MDR, the Check Point MDR team will monitor, detect, investigate, hunt, respond, and remediate attacks on the user's environment, covering the entire infrastructure: network, endpoint, email, and more, using information from the ThreatCloud threat intelligence service, also from Cheeck Point, and AI-based analytics tools.N/A

    IBM Managed Services for SAP Applications

    Score8.3 out of 10
    N/AIBM offers managed services for migrating SAP applications to Microsoft Azure and managing workloads.N/A
    Pricing
    Check Point Managed Detection and Response (MDR)IBM Managed Services for SAP Applications
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Check Point Managed Detection and Response (MDR)IBM Managed Services for SAP Applications
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Check Point Managed Detection and Response (MDR)IBM Managed Services for SAP Applications
    Likelihood to Recommend
    9.0
    (1 ratings)
    3.6
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Check Point Managed Detection and Response (MDR)IBM Managed Services for SAP Applications
    Likelihood to Recommend
    Check Point Software Technologies
    I believe for anyone running Check Point Firewalls, there is a big benefit. Their MDR team and pro service folks are extremely knowledgeable on their products, and very quick to implement fixed if needed. If you are also running endpoint, or harmony email (Avanan) it's a no brainer. If don't run any Check Point Products, it might make more sense to find the best bang for your buck based on reviews and feedback from current clients.
    Incentivized
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    IBM
    It happened many times. We report an issue on our server and we trying to solve the issue by ourselves but after a lot of research, we found the issue is at the OS level and we need to inform IBM that the server is not working.
    Incentivized
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    Pros
    Check Point Software Technologies
    • Responsiveness for sure.
    • Transparency. You have the ability to go back through the tickets and see the work they are doing.
    • Competency. We have had a few events, and their staff is always on top of corrective action and communication.
    Incentivized
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    IBM
    • Good customer service.
    • Good follow up on migration project.
    • Easy to coordinate maintenance with customer.
    Incentivized
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    Cons
    Check Point Software Technologies
    • They could improve the active directory integration to support windows server version that are technically out of support.
    • Maybe have a proactive feature that detects things they can integrate into MDR and track them.
    Incentivized
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    IBM
    • Monitoring of the server not always working.
    • Difficulty to process all the request we open.
    • Hard to follow up the ticket on the IBM cloud portal.
    Incentivized
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    Usability
    Check Point Software Technologies
    Only because there is not a good mobile app for it. Other than that it's great. If there was a mobile app for this product, it would be a perfect 10/10 for sure.
    Incentivized
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    IBM
    No answers on this topic
    Alternatives Considered
    Check Point Software Technologies
    We selected the Check Point MDR service largely because we are a Check Point Infinity client. I have to say, I thought that we would be trading a bit of cost, and ease of integration for slower response or less attention to detail, but that could not be further from the truth. I have been extremely satisfied with what they have been able to alert, detect and prevent in our environment.
    Incentivized
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    IBM
    No answers on this topic
    Return on Investment
    Check Point Software Technologies
    • They have literally saved us from fraud and reputation damaging issues by the speed at which they detect someone's email has been compromised. I would say the last one was within 15 minutes. The fraudsters only got 2 emails out before we intervened.
    • I don't know that you can put a price on them quarantining an infected workstation at 2am when you are sleeping, and it's about 1/1000 the cost of hiring a 3rd shift network admin.
    Incentivized
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    IBM
    • Negative: User can't use the system if it not working
    • Negative: We need to inform ourselves about IBM security breaches on servers that we do not have access to.
    • Positive: Easier to plan maintenance for an upgrade.
    Incentivized
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