Checkbook.io vs. PredictAP

I answered this in my initial response

PredictAP is the perfect solution for our instance of yardi. We perform 3rd party management for clients with their own accounting software and unless they integrate with PredictAP it is not a solution.

• in my opinion, ignoring customer service issues
• I think taking an unacceptable time to get back to their clients
• restating the obvious
• never resolving clients' concerns

• Creating invoices in Yardi
• Coding invoices in Yardi
• Identifying suspected duplicate invoices

• Customer Service
• Troubleshooting
• Timely Responses
• In my opinion, Everything

Incentivized

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• PredictAP charges based on invoices that are uploaded to their system. But that doesn't necessarily result in those invoices being pushed over to our accounting system due to duplicate invoices or other reasons.

"Support" takes way too long and they never seem to be able to fix the issues. Personally, I think the support departments name should be changed to "State Your Issues and We Will Take Our Sweet Time Getting Back To You and We Will Never Truly Fix Your Issues"

This isn't really all that similar to PredictAP, as it is not a technology solution (yet). It's just an outsourcing of labor to a cheaper third-party supply. We like PredictAP because it is a technology solution where the AI capabilities grow with us over time.

• has reduced actual time spent on coding by 50%
• has eliminated the number of touches and forwards of invoices
• reduced the full AP process to minutes from days