In my opinion, horrible company that cannot get their act together! Greedy worse than PayPal
October 23, 2023
In my opinion, horrible company that cannot get their act together! Greedy worse than PayPal
Score 1 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Payments
Overall Satisfaction with Checkbook.io
In my opinion, run away from any company that affiliates itself with this company. In my experience, they are the absolutely worst company I have ever dealt with. They randomly blocked and suspended our account. They responded telling us they will help us with our account and then go missing in action. Our company has to stop operating for an entire day or until they respond to help. We run a property management company and, in my opinion, they do not care for their customer whatsoever. We are currently looking into legal and arbitration with them and the other company affiliated with them due to this. A class action lawsuit may be required against them and doorloop. We switched to a different software who actually cares about their customer base. In my opinion, run don't walk away from this company and any of its affiliates.
- They have caused us more than 2 business days of ongoing "pause your company"
- our attorneys are getting involved
- we are about to lose contracts if they don't resolve their problems
Do you think Checkbook.io delivers good value for the price?
No
Are you happy with Checkbook.io's feature set?
No
Did Checkbook.io live up to sales and marketing promises?
No
Did implementation of Checkbook.io go as expected?
No
Would you buy Checkbook.io again?
No