TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Checkmarx

    Score7.6 out of 10
    N/ACheckmarx, an Israeli headquartered company with US offices, provides a suite of application security software delivered via the Checkmarx Software Security Platform. Individual modules and capabilities include Checkmarx Static Application Security Testing, Checkmarx Software Composition Analysis, Checkmarx Interactive Application Security Testing (CxIAST)N/A

    ServiceNow IT Operations Management

    Score8.4 out of 10
    N/ABuilt on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.N/A
    Pricing
    CheckmarxServiceNow IT Operations Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CheckmarxServiceNow IT Operations Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CheckmarxServiceNow IT Operations Management
    Considered Both Products
    Checkmarx
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    CheckmarxServiceNow IT Operations Management
    AIOps Features
    Comparison of AIOps Features features of Checkmarx and ServiceNow IT Operations Management
    Feature
    Checkmarx
    -
    Ratings
    ServiceNow IT Operations Management
    7.8
    5 Ratings
    2% above category average
    Monitoring and Alerting00 Ratings7.84 Ratings
    Performance Analytics00 Ratings7.95 Ratings
    Incident Management00 Ratings8.64 Ratings
    Service Desk Integration00 Ratings8.55 Ratings
    Root Cause Analysis00 Ratings8.15 Ratings
    Capacity Planning Tool00 Ratings6.64 Ratings
    Configuration and Change Management00 Ratings8.85 Ratings
    Automated Remediation00 Ratings7.84 Ratings
    Collaboration and Communication00 Ratings6.94 Ratings
    Threat Intelligence00 Ratings6.93 Ratings
    Best Alternatives
    CheckmarxServiceNow IT Operations Management
    Small Businesses
    Rencore Code (SPCAF)
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Trend Vision One Email and Collaboration Security
    Score9.9 out of 10
    ScienceLogic AI Platform
    Score8.2 out of 10
    Enterprises
    Trend Vision One Email and Collaboration Security
    Score9.9 out of 10
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CheckmarxServiceNow IT Operations Management
    Likelihood to Recommend
    8.3
    (5 ratings)
    8.6
    (12 ratings)
    Usability
    7.7
    (2 ratings)
    8.2
    (7 ratings)
    User Testimonials
    CheckmarxServiceNow IT Operations Management
    Likelihood to Recommend
    Checkmarx
    If you are going with SAST process or want to improve overall security posture then go for it like integrating it with post deployment steps. If you are more concerned about proactive controls better choose other options such as pee-commit hooks and CI security. Also choose other tools for DAST and API scans.
    Incentivized
    Read full review
    ServiceNow
    If you’re integrating with a CCaaS platform, don't just stop at "Ticket Sync." Focus on the Service Mapping. Knowing which technical components support which "Customer Journeys" is the biggest value-add you can provide to your customers' businesses. Trust me, they will know the value added.
    Incentivized
    Read full review
    Pros
    Checkmarx
    • Detects security vulnerabilities in source code with accuracy and detail.
    • Integrates seamlessly with CI/CD pipelines, IDEs, and repositories.
    • Provides clear reports and actionable fix recommendations for developers.
    Incentivized
    Read full review
    ServiceNow
    • Linking multipe records (Knowledge Items, Problem, change,. CI) to a single incident
    • A customers 'super" user has access to all cases that are filled by them.
    • When a change is filed and you link to the CI involved. You get an overview of all CI that depends on the involved CI.
    Incentivized
    Read full review
    Cons
    Checkmarx
    • Scan duration
    • False positives
    • Integration with other tools like Jenkins comes with some inconveniences.
    Incentivized
    Read full review
    ServiceNow
    • A lot of flexibility in the licensing options which can get overwhelming.
    • They are just starting to get into helping with DevOps so I don't have as much experience there but it's a challenge for us.
    • Pricing negotiations - although that can be pretty much every vendor.
    Read full review
    Usability
    Checkmarx
    Their API based customizations which I leveraged to create an ASPM package, which is developer friendly and can extend above the dashboard features, other ones are UI which is great and feels clutter free. Menu and navigation is also good so as support. Only drawback is sometimes scan takes longer which I feel so can be reduced
    Incentivized
    Read full review
    ServiceNow
    ServiceNow IT Operations Management assists your organization in actualizing proactive operations by anticipating issues before they affect users or the business, averting problems, streamlining workflows, and revolutionizing how your teams work together. ServiceNow IT Operations Management solutions offer actionable insights for your infrastructure, enabling you to utilize pre-built capabilities to accelerate value delivery and maintain 24/7 digital service operations across your entire IT environment.
    Incentivized
    Read full review
    Alternatives Considered
    Checkmarx
    Checkmarx is easier to integrate with development tools and gives quick feedback during coding, which is helpful for developers. Veracode is more focused on scanning and reporting for compliance, but it’s more complex to set up. We chose Checkmarx because it fits better into our development process, offering faster scans and more useful suggestions for fixing problems
    Incentivized
    Read full review
    ServiceNow
    ServiceNow IT Operations Management is more flexible and easier to customize without altering core code. ServiceNow IT Operations Management enables more robust third-party integrations (e.g., Jira, Slack, ScienceLogic). ServiceNow IT Operations Management is easier to use and to implement. It is cloud-based and doesn't require "on-premise" infrastructure or solution.
    Incentivized
    Read full review
    Return on Investment
    Checkmarx
    • Improved ability to provide high level of IA confidence
    • Improved confidence in application-level security
    Incentivized
    Read full review
    ServiceNow
    • With the regular use of ServiceNow IT Operations Management platform, our incident resolution time has gone down by over 90% over the past year
    • Our access and role granting process has been streamlined leading to increased developer hours by around ~90 PM
    • With the enablement of AIOps driven impact prediction, we expect an improvement of user communication time by over 90%
    Incentivized
    Read full review
    ScreenShots