CheckPoint vs. Guidebook

If the org has more than a couple of hundred endpoints, I would recommend help from pro services otherwise the UX is going to cause confusion. Its almost as if a new customer would need hand holding because the UX is so .... unconventional. CheckPoint technical support does not have the manpower to meet the needs of paying customers.

Incentivized

Most of our meetings are too small to bother using it but it is great for our larger workshops. If you have a complex schedule or agenda it is better than a paper agenda and allows you to adjust changes live in the agenda during the meetings. We only use it a few times a year because we only have a few larger meetings.

Incentivized

• Scans local endpoints for malware fairly quickly
• Can be installed by InTune
• Technical Support Managers will close support cases for invalid reasons
• Sales representatives think its OK for support to ghost paying customers

Incentivized

• Provides live agendas
• Allows attendees to communicate through mobile phones with event staff
• Allows attendees to check in to break out sessions of their choice

Incentivized

• In my experience, notifications are completely broken and non-functional
• In my opinion, confusing UX for the cloud portal
• Don't try and import 100's of endpoints when onboarding because it will create a mess
• When installing the CP client you have to remove Microsoft Defender and if that fails, CheckPoint technical support goes, "Not my problem, sucks to be you!"

Incentivized

• Sometimes we have had issues with it not updating our changes very quickly and while at a conference that can be problematic.
• I have had difficulty making edits or changes from the mobile app so I have to go grab the computer to fix something.
• Some attendees have had issues downloading and logging in depending on which mobile phones that they are using. It may be operator error.

Incentivized

Every dollar to CheckPoint is a wasted dollar.

Incentivized

Roll the dice and see what happens is what CheckPoint technical support wants its customers to do.

Incentivized

There is no clear leader for anti-malware, all have strengths and weaknesses, nothing is good or great at everything.

Incentivized

We use both but for completely different reasons. We use Guidebook to manage our attendees and communicate with them during large workshops. We use Airtable as a spreadsheet type database for tracking things.

Incentivized

• ROI is satisfactory because it is doing the basics of preventing malware infections

Incentivized

• None really as we are a non profit and these meetings we use it for are free

Incentivized