TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chime CRM

    Score6.2 out of 10
    N/AAccording to the vendor, Chime is an all in one CRM solution suite. Chime aims to help users generate more leads, cultivate relationships with their customers, and encourage leads to close. Chime provides team management features, lead and customer management, and content management capabilities. The vendor provides many solutions for agents and teams of all sizes. Chime sends automated alerts when a new lead is entered, and users can also configure automatic reply emails for new leads.…N/A

    Cloze

    Score9.9 out of 10
    N/ACloze is a contact automation and meeting log tool that pulls from apps to automatically create one view of every person and company - all their contact details, their complete history - every email back and forth, phone calls, meetings, notes on Evernote, documents exchanged and interactions on LinkedIn, Facebook, and Twitter. Cloze even grabs email signatures so contact data is always up-to-date.

    $17

    per month billed annually

    Pricing
    Chime CRMCloze
    Editions & Modules
    No answers on this topic
    Pro
    $17
    per month billed annually
    Silver
    $21
    per month billed annually
    Gold
    $29
    per month billed annually
    Platinum
    $42
    per month billed annually
    Offerings
    Pricing Offerings
    Chime CRMCloze
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$500 Website set upNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chime CRMCloze
    Considered Both Products
    Chime Technologies
    No answer on this topic
    Cloze, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    60%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    No answers on this topic
    60%
    Implementation went as expected
    3 Answers
    Best Alternatives
    Chime CRMCloze
    Small Businesses
    Condo Control
    Score9 out of 10
    Outlook4Gmail
    Score8.8 out of 10
    Medium-sized Companies
    Condo Control
    Score9 out of 10
    Outlook4Gmail
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Outlook4Gmail
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chime CRMCloze
    Likelihood to Recommend
    3.0
    (1 ratings)
    10.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Chime CRMCloze
    Likelihood to Recommend
    Chime Technologies
    Honestly, in my opinion, if they improved customer service had a checks an balance system for their employees things would be better. Having major issues with certain features and your only source of reprieve is the person who caused the issue is abominable I feel. Not sound.
    Read full review
    Cloze, Inc.
    It's ok for personal use but for business use, it is begging to become a terrible system. We used it for 5 years and after that, we have decided to move to a different system, upon export of the information we started looking at and our database of contacts was so messed up with contacts merged together that don't belong together. So as our database was so corrupted we had to start over with new contact lists and rebuild everything again. I would not recommend this software unless you have your own IT department that can fix things themselves.
    Read full review
    Pros
    Chime Technologies
    • website
    • listing promotion
    • add ons
    Read full review
    Cloze, Inc.
    • Contact management
    • Contact enrichment
    • Email management
    Incentivized
    Read full review
    Cons
    Chime Technologies
    • customer service
    • costumer service
    • follow through
    • Writing a complaint about an ad manager to that ad manager is a sure fire way that it gets buried or not communicated up
    Read full review
    Cloze, Inc.
    • Not good as a comprehensive project management tool.
    Incentivized
    Read full review
    Support Rating
    Chime Technologies
    No answers on this topic
    Cloze, Inc.
    The ONLY issue that I have is there is ZERO phone customer service or training. Everything is done online or via email, which sucks in my opinion, but they always do get back to you.
    Incentivized
    Read full review
    Alternatives Considered
    Chime Technologies
    Read full review
    Cloze, Inc.
    Takes the functionality much further
    Incentivized
    Read full review
    Return on Investment
    Chime Technologies
    • Good crm
    • dialer
    • being overcharged multiple times
    • They dont do refunds just credits
    Read full review
    Cloze, Inc.
    • Negative - We have a contact database of 100000 contacts that we have to go in and rebuild on our new TMS system because, in our experience, Cloze destroyed 5 years worth of data with their smart features and AI.
    Read full review
    ScreenShots

    Chime CRM Screenshots

    Screenshot of Dashboard and ReportingScreenshot of Lead managementScreenshot of Lead detail pageScreenshot of Website and CMSScreenshot of Listing managementScreenshot of Task management