TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chime CRM

    Score6.2 out of 10
    N/AAccording to the vendor, Chime is an all in one CRM solution suite. Chime aims to help users generate more leads, cultivate relationships with their customers, and encourage leads to close. Chime provides team management features, lead and customer management, and content management capabilities. The vendor provides many solutions for agents and teams of all sizes. Chime sends automated alerts when a new lead is entered, and users can also configure automatic reply emails for new leads.…N/A

    Rev.io PSA

    Score8.1 out of 10
    N/AFounded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.N/A
    Pricing
    Chime CRMRev.io PSA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chime CRMRev.io PSA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$500 Website set upOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Chime CRMRev.io PSA
    Small Businesses
    Condo Control
    Score9 out of 10
    Autotask PSA
    Score7.7 out of 10
    Medium-sized Companies
    Condo Control
    Score9 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Planview AdaptiveWork
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chime CRMRev.io PSA
    Likelihood to Recommend
    3.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Chime CRMRev.io PSA
    Likelihood to Recommend
    Chime Technologies
    Honestly, in my opinion, if they improved customer service had a checks an balance system for their employees things would be better. Having major issues with certain features and your only source of reprieve is the person who caused the issue is abominable I feel. Not sound.
    Read full review
    Rev.io PSA
    Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running
    Incentivized
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    Pros
    Chime Technologies
    • website
    • listing promotion
    • add ons
    Read full review
    Rev.io PSA
    • ability to dispatch tech's to service calls
    Incentivized
    Read full review
    Cons
    Chime Technologies
    • customer service
    • costumer service
    • follow through
    • Writing a complaint about an ad manager to that ad manager is a sure fire way that it gets buried or not communicated up
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    Rev.io PSA
    • When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
    • In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
    • I my experience when they know that there is an issue and the software is not working they keep billing you.
    • They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
    • They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
    • In my opinion, training is filled with jargon and no glossary.
    Incentivized
    Read full review
    Alternatives Considered
    Chime Technologies
    Read full review
    Rev.io PSA
    No answers on this topic
    Return on Investment
    Chime Technologies
    • Good crm
    • dialer
    • being overcharged multiple times
    • They dont do refunds just credits
    Read full review
    Rev.io PSA
    • Gigantic waste of time and resources
    Incentivized
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    ScreenShots

    Chime CRM Screenshots

    Screenshot of Dashboard and ReportingScreenshot of Lead managementScreenshot of Lead detail pageScreenshot of Website and CMSScreenshot of Listing managementScreenshot of Task management