What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 9 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
Billing and Claims Management

ChiroTouch
Feature Set Not Supported
N/A

9.6
RevolutionEHR
96%
RevolutionEHR ranks higher in 5/5 features
RevolutionEHR ranks higher in 5/5 features
Real-time eligibility verification

N/A
0 Ratings

9.0
90%
1 Rating
Claims management

N/A
0 Ratings

9.0
90%
1 Rating
Coding

N/A
0 Ratings

10.0
100%
1 Rating
Patient billing

N/A
0 Ratings

10.0
100%
1 Rating
Financial Reporting

N/A
0 Ratings

10.0
100%
1 Rating
Patient Scheduling

ChiroTouch
Feature Set Not Supported
N/A

10.0
RevolutionEHR
100%
RevolutionEHR ranks higher in 3/3 features
RevolutionEHR ranks higher in 3/3 features
Rule-based scheduling

N/A
0 Ratings

10.0
100%
1 Rating
Multi-location support

N/A
0 Ratings

10.0
100%
1 Rating
Calendar interface

N/A
0 Ratings

10.0
100%
1 Rating
Electronic Medical Records

ChiroTouch
Feature Set Not Supported
N/A

9.4
RevolutionEHR
94%
RevolutionEHR ranks higher in 8/8 features
RevolutionEHR ranks higher in 8/8 features
Charting / document management

N/A
0 Ratings

10.0
100%
1 Rating
Templates

N/A
0 Ratings

10.0
100%
1 Rating
Patient portal

N/A
0 Ratings

10.0
100%
1 Rating
Mobile/tablet support

N/A
0 Ratings

10.0
100%
1 Rating
Integration with other EMR and PM systems

N/A
0 Ratings

10.0
100%
1 Rating
Workflow automation

N/A
0 Ratings

10.0
100%
1 Rating
Customization

N/A
0 Ratings

5.0
50%
1 Rating
E-prescribing

N/A
0 Ratings

10.0
100%
1 Rating
Medical Security and Privacy

ChiroTouch
Feature Set Not Supported
N/A

10.0
RevolutionEHR
100%
RevolutionEHR ranks higher in 4/4 features
RevolutionEHR ranks higher in 4/4 features
HIPAA compliance

N/A
0 Ratings

10.0
100%
2 Ratings
Role-based permission levels

N/A
0 Ratings

10.0
100%
1 Rating
Data backups and redundancy

N/A
0 Ratings

10.0
100%
1 Rating
Local mode / networking failsafe

N/A
0 Ratings

10.0
100%
1 Rating
Workflow and Scale

ChiroTouch
Feature Set Not Supported
N/A

10.0
RevolutionEHR
100%
RevolutionEHR ranks higher in 3/3 features
RevolutionEHR ranks higher in 3/3 features
Task tracking

N/A
0 Ratings

10.0
100%
1 Rating
Specialty-specific workflows

N/A
0 Ratings

10.0
100%
1 Rating
Multi-office / multi-physician capabilities

N/A
0 Ratings

10.0
100%
1 Rating
Attribute Ratings
- ChiroTouch is rated higher in 2 areas: Likelihood to Recommend, Usability
Likelihood to Recommend

10.0
ChiroTouch
100%
5 Ratings

9.0
RevolutionEHR
90%
1 Rating
Likelihood to Renew

10.0
ChiroTouch
100%
1 Rating

RevolutionEHR
N/A
0 Ratings
Usability

9.0
ChiroTouch
90%
2 Ratings

8.0
RevolutionEHR
80%
1 Rating
Availability

7.0
ChiroTouch
70%
2 Ratings

RevolutionEHR
N/A
0 Ratings
Performance

8.0
ChiroTouch
80%
2 Ratings

RevolutionEHR
N/A
0 Ratings
Support Rating

10.0
ChiroTouch
100%
4 Ratings

RevolutionEHR
N/A
0 Ratings
Online Training

5.0
ChiroTouch
50%
1 Rating

RevolutionEHR
N/A
0 Ratings
Implementation Rating

3.0
ChiroTouch
30%
2 Ratings

RevolutionEHR
N/A
0 Ratings
Product Scalability

7.0
ChiroTouch
70%
1 Rating

RevolutionEHR
N/A
0 Ratings
Likelihood to Recommend
ChiroTouch
ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
Office Manager
Red Chute Chiropractic ClinicHealth, Wellness and Fitness, 1-10 employees
RevolutionEHR
RevolutionEHR is a great product and it out performs many leading electronic health record systems. Some questions to ask about the software should revolve around how your practice operates and where you would like to be in the future as far as efficiency and technological advancement go. Other questions to consider would be wheather or not you are trying to adhere to Meaningful Use (MU) guidelines set forth by the federal government.
Optican/CPOT
Isthmus Eye CareHospital & Health Care, 11-50 employees
Pros
ChiroTouch
- Allows for a lot of customization that can make the software work well for small and large practices
- Can really replace anything you would normally put in a paper chart or use other programs for, with a few exceptions.
- Manages all your patient data in one place
- Uses iPad apps as well as desktop applications
Director of Operations
Seltzer Fontaine Beckwith @sfbsearchHealth, Wellness and Fitness, 1-10 employees
RevolutionEHR
- Management of patient charts to create detailed accounts of each individual patient.
- Management of optical and medical orders per patient that can be kept as records to refer back to at a later time.
- Business reports that can be pulled on the fly to assess the day-to-day business functions along with real-time data for business performance.
- Business reports that can be accessed at any time to see daily, weekly, quarterly, and yearly data.
- Saves time and money by eliminating the need for paper charts and paper order forms.
Optican/CPOT
Isthmus Eye CareHospital & Health Care, 11-50 employees
Cons
ChiroTouch
- There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
- The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
- The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.

Verified User
Manager in Professional Services
Hospital & Health Care Company, 1-10 employeesRevolutionEHR
- RevolutionEHR occasionally crashes due to server maintenance. This is highly uncommon but it can prove to be a hindrance when an entire office is dependent on the software.
- RevolutionEHR leaves little user customization when it comes to optical ordering as there is no way to add proprietary products that you use to the drop down menus.
- Exam charts are preset and cannot be customized to how your office does exams. Information bubbles and sliders are not able to be customized by the user.
Optican/CPOT
Isthmus Eye CareHospital & Health Care, 11-50 employees
Pricing Details
ChiroTouch
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$259 per month
ChiroTouch Editions & Modules
Edition
ChiroTouch | $259.001 |
---|
- per month
Additional Pricing Details
—RevolutionEHR
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—RevolutionEHR Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
ChiroTouch
ChiroTouch 10.0
Based on 1 answer
ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly
Office Manager
Red Chute Chiropractic ClinicHealth, Wellness and Fitness, 1-10 employees
RevolutionEHR
No score
No answers yet
No answers on this topic
Usability
ChiroTouch
ChiroTouch 9.0
Based on 2 answers
It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
Director of Operations
Seltzer Fontaine Beckwith @sfbsearchHealth, Wellness and Fitness, 1-10 employees
RevolutionEHR
RevolutionEHR 8.0
Based on 1 answer
I gave it an 8/10 because there is a earning curve in which you have to spend some time with the software to gain some footing. Once you are past the learning curve it gets significantly easier. Revolution EHR does have a sandbox mode where staff can work in a safe mode without risking real-life data entry errors.
Optican/CPOT
Isthmus Eye CareHospital & Health Care, 11-50 employees
Reliability and Availability
ChiroTouch
ChiroTouch 7.0
Based on 2 answers
Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
Director of Operations
Seltzer Fontaine Beckwith @sfbsearchHealth, Wellness and Fitness, 1-10 employees
RevolutionEHR
No score
No answers yet
No answers on this topic
Performance
ChiroTouch
ChiroTouch 8.0
Based on 2 answers
Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
Director of Operations
Seltzer Fontaine Beckwith @sfbsearchHealth, Wellness and Fitness, 1-10 employees
RevolutionEHR
No score
No answers yet
No answers on this topic
Support Rating
ChiroTouch
ChiroTouch 10.0
Based on 4 answers
A+ Customer Support in all areas of ChiroTouch!
Office Manager
Red Chute Chiropractic ClinicHealth, Wellness and Fitness, 1-10 employees
RevolutionEHR
No score
No answers yet
No answers on this topic
Online Training
ChiroTouch
ChiroTouch 5.0
Based on 1 answer
The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible.However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
Director of Operations
Seltzer Fontaine Beckwith @sfbsearchHealth, Wellness and Fitness, 1-10 employees
RevolutionEHR
No score
No answers yet
No answers on this topic
Implementation Rating
ChiroTouch
ChiroTouch 3.0
Based on 2 answers
If you are not happy with your trainer, ask for someone new.
Director of Operations
Seltzer Fontaine Beckwith @sfbsearchHealth, Wellness and Fitness, 1-10 employees
RevolutionEHR
No score
No answers yet
No answers on this topic
Alternatives Considered
ChiroTouch
We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable

Verified User
Project Manager in Marketing
Health, Wellness and Fitness Company, 1-10 employeesRevolutionEHR
RevolutionEHR is a full practice management software that will take your office above and beyond any goals you currently have set. It helps manage every aspect of your office and allows for streamlined work flow. it is very easy to use and understand and requires little downtime to understand the basics of RevolutionEHR
Optican/CPOT
Isthmus Eye CareHospital & Health Care, 11-50 employees
Scalability
ChiroTouch
ChiroTouch 7.0
Based on 1 answer
It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
Director of Operations
Seltzer Fontaine Beckwith @sfbsearchHealth, Wellness and Fitness, 1-10 employees
RevolutionEHR
No score
No answers yet
No answers on this topic
Return on Investment
ChiroTouch
- ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
- ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
- We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.
Office Manager
Red Chute Chiropractic ClinicHealth, Wellness and Fitness, 1-10 employees
RevolutionEHR
No answers on this topic