What users are saying about
8 Ratings
2 Ratings
8 Ratings
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Score 8.1 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

ChiroTouch

ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
Kristi Saxon | TrustRadius Reviewer

RevolutionEHR

RevolutionEHR is a great product and it out performs many leading electronic health record systems. Some questions to ask about the software should revolve around how your practice operates and where you would like to be in the future as far as efficiency and technological advancement go. Other questions to consider would be wheather or not you are trying to adhere to Meaningful Use (MU) guidelines set forth by the federal government.
Josh Woodbury | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

ChiroTouch
RevolutionEHR
9.6
Real-time eligibility verification
ChiroTouch
RevolutionEHR
9.0
Claims management
ChiroTouch
RevolutionEHR
9.0
Coding
ChiroTouch
RevolutionEHR
10.0
Patient billing
ChiroTouch
RevolutionEHR
10.0
Financial Reporting
ChiroTouch
RevolutionEHR
10.0

Patient Scheduling

ChiroTouch
RevolutionEHR
10.0
Rule-based scheduling
ChiroTouch
RevolutionEHR
10.0
Multi-location support
ChiroTouch
RevolutionEHR
10.0
Calendar interface
ChiroTouch
RevolutionEHR
10.0

Electronic Medical Records

ChiroTouch
RevolutionEHR
9.4
Charting / document management
ChiroTouch
RevolutionEHR
10.0
Templates
ChiroTouch
RevolutionEHR
10.0
Patient portal
ChiroTouch
RevolutionEHR
10.0
Mobile/tablet support
ChiroTouch
RevolutionEHR
10.0
Integration with other EMR and PM systems
ChiroTouch
RevolutionEHR
10.0
Workflow automation
ChiroTouch
RevolutionEHR
10.0
Customization
ChiroTouch
RevolutionEHR
5.0
E-prescribing
ChiroTouch
RevolutionEHR
10.0

Medical Security and Privacy

ChiroTouch
RevolutionEHR
10.0
HIPAA compliance
ChiroTouch
RevolutionEHR
10.0
Role-based permission levels
ChiroTouch
RevolutionEHR
10.0
Data backups and redundancy
ChiroTouch
RevolutionEHR
10.0
Local mode / networking failsafe
ChiroTouch
RevolutionEHR
10.0

Workflow and Scale

ChiroTouch
RevolutionEHR
10.0
Task tracking
ChiroTouch
RevolutionEHR
10.0
Specialty-specific workflows
ChiroTouch
RevolutionEHR
10.0
Multi-office / multi-physician capabilities
ChiroTouch
RevolutionEHR
10.0

Pros

ChiroTouch

  • Allows for a lot of customization that can make the software work well for small and large practices
  • Can really replace anything you would normally put in a paper chart or use other programs for, with a few exceptions.
  • Manages all your patient data in one place
  • Uses iPad apps as well as desktop applications
Stephanie Nelson | TrustRadius Reviewer

RevolutionEHR

  • Management of patient charts to create detailed accounts of each individual patient.
  • Management of optical and medical orders per patient that can be kept as records to refer back to at a later time.
  • Business reports that can be pulled on the fly to assess the day-to-day business functions along with real-time data for business performance.
  • Business reports that can be accessed at any time to see daily, weekly, quarterly, and yearly data.
  • Saves time and money by eliminating the need for paper charts and paper order forms.
Josh Woodbury | TrustRadius Reviewer

Cons

ChiroTouch

  • There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
  • The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
  • The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
Anonymous | TrustRadius Reviewer

RevolutionEHR

  • RevolutionEHR occasionally crashes due to server maintenance. This is highly uncommon but it can prove to be a hindrance when an entire office is dependent on the software.
  • RevolutionEHR leaves little user customization when it comes to optical ordering as there is no way to add proprietary products that you use to the drop down menus.
  • Exam charts are preset and cannot be customized to how your office does exams. Information bubbles and sliders are not able to be customized by the user.
Josh Woodbury | TrustRadius Reviewer

Likelihood to Renew

ChiroTouch

ChiroTouch 10.0
Based on 1 answer
ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly
Kristi Saxon | TrustRadius Reviewer

RevolutionEHR

No score
No answers yet
No answers on this topic

Usability

ChiroTouch

ChiroTouch 9.0
Based on 2 answers
It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
Stephanie Nelson | TrustRadius Reviewer

RevolutionEHR

RevolutionEHR 8.0
Based on 1 answer
I gave it an 8/10 because there is a earning curve in which you have to spend some time with the software to gain some footing. Once you are past the learning curve it gets significantly easier. Revolution EHR does have a sandbox mode where staff can work in a safe mode without risking real-life data entry errors.
Josh Woodbury | TrustRadius Reviewer

Reliability and Availability

ChiroTouch

ChiroTouch 7.0
Based on 2 answers
Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
Stephanie Nelson | TrustRadius Reviewer

RevolutionEHR

No score
No answers yet
No answers on this topic

Performance

ChiroTouch

ChiroTouch 8.0
Based on 2 answers
Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
Stephanie Nelson | TrustRadius Reviewer

RevolutionEHR

No score
No answers yet
No answers on this topic

Support Rating

ChiroTouch

ChiroTouch 10.0
Based on 3 answers
A+ Customer Support in all areas of ChiroTouch!
Kristi Saxon | TrustRadius Reviewer

RevolutionEHR

No score
No answers yet
No answers on this topic

Online Training

ChiroTouch

ChiroTouch 5.0
Based on 1 answer
The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible.However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
Stephanie Nelson | TrustRadius Reviewer

RevolutionEHR

No score
No answers yet
No answers on this topic

Implementation Rating

ChiroTouch

ChiroTouch 3.0
Based on 2 answers
If you are not happy with your trainer, ask for someone new.
Stephanie Nelson | TrustRadius Reviewer

RevolutionEHR

No score
No answers yet
No answers on this topic

Alternatives Considered

ChiroTouch

We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
Anonymous | TrustRadius Reviewer

RevolutionEHR

RevolutionEHR is a full practice management software that will take your office above and beyond any goals you currently have set. It helps manage every aspect of your office and allows for streamlined work flow. it is very easy to use and understand and requires little downtime to understand the basics of RevolutionEHR
Josh Woodbury | TrustRadius Reviewer

Scalability

ChiroTouch

ChiroTouch 7.0
Based on 1 answer
It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
Stephanie Nelson | TrustRadius Reviewer

RevolutionEHR

No score
No answers yet
No answers on this topic

Return on Investment

ChiroTouch

  • ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
  • ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
  • We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.
Kristi Saxon | TrustRadius Reviewer

RevolutionEHR

No answers on this topic

Pricing Details

ChiroTouch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ChiroTouch Editions & Modules

Edition
ChiroTouch$259.001
  1. Per Month
Additional Pricing Details

RevolutionEHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

RevolutionEHR Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ChiroTouch
10.0
RevolutionEHR
9.0

Likelihood to Renew

ChiroTouch
10.0
RevolutionEHR

Usability

ChiroTouch
9.0
RevolutionEHR
8.0

Reliability and Availability

ChiroTouch
7.0
RevolutionEHR

Performance

ChiroTouch
8.0
RevolutionEHR

Support Rating

ChiroTouch
10.0
RevolutionEHR

Online Training

ChiroTouch
5.0
RevolutionEHR

Implementation Rating

ChiroTouch
3.0
RevolutionEHR

Scalability

ChiroTouch
7.0
RevolutionEHR

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