What users are saying about
9 Ratings
2 Ratings
9 Ratings
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Score 9.9 out of 100
2 Ratings
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Score 10 out of 100

Feature Set Ratings

    Billing and Claims Management

    ChiroTouch

    Feature Set Not Supported
    N/A
    9.6

    RevolutionEHR

    96%
    RevolutionEHR ranks higher in 5/5 features

    Real-time eligibility verification

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Claims management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Coding

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Patient billing

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Financial Reporting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Patient Scheduling

    ChiroTouch

    Feature Set Not Supported
    N/A
    10.0

    RevolutionEHR

    100%
    RevolutionEHR ranks higher in 3/3 features

    Rule-based scheduling

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Multi-location support

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Calendar interface

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Electronic Medical Records

    ChiroTouch

    Feature Set Not Supported
    N/A
    9.4

    RevolutionEHR

    94%
    RevolutionEHR ranks higher in 8/8 features

    Charting / document management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Templates

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Patient portal

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile/tablet support

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Integration with other EMR and PM systems

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Workflow automation

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Customization

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    E-prescribing

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Medical Security and Privacy

    ChiroTouch

    Feature Set Not Supported
    N/A
    10.0

    RevolutionEHR

    100%
    RevolutionEHR ranks higher in 4/4 features

    HIPAA compliance

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Role-based permission levels

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Data backups and redundancy

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Local mode / networking failsafe

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Workflow and Scale

    ChiroTouch

    Feature Set Not Supported
    N/A
    10.0

    RevolutionEHR

    100%
    RevolutionEHR ranks higher in 3/3 features

    Task tracking

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Specialty-specific workflows

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Multi-office / multi-physician capabilities

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • ChiroTouch is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    10.0

    ChiroTouch

    100%
    5 Ratings
    9.0

    RevolutionEHR

    90%
    1 Rating

    Likelihood to Renew

    10.0

    ChiroTouch

    100%
    1 Rating

    RevolutionEHR

    N/A
    0 Ratings

    Usability

    9.0

    ChiroTouch

    90%
    2 Ratings
    8.0

    RevolutionEHR

    80%
    1 Rating

    Availability

    7.0

    ChiroTouch

    70%
    2 Ratings

    RevolutionEHR

    N/A
    0 Ratings

    Performance

    8.0

    ChiroTouch

    80%
    2 Ratings

    RevolutionEHR

    N/A
    0 Ratings

    Support Rating

    10.0

    ChiroTouch

    100%
    4 Ratings

    RevolutionEHR

    N/A
    0 Ratings

    Online Training

    5.0

    ChiroTouch

    50%
    1 Rating

    RevolutionEHR

    N/A
    0 Ratings

    Implementation Rating

    3.0

    ChiroTouch

    30%
    2 Ratings

    RevolutionEHR

    N/A
    0 Ratings

    Product Scalability

    7.0

    ChiroTouch

    70%
    1 Rating

    RevolutionEHR

    N/A
    0 Ratings

    Likelihood to Recommend

    ChiroTouch

    ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
    Kristi Saxon | TrustRadius Reviewer

    RevolutionEHR

    RevolutionEHR is a great product and it out performs many leading electronic health record systems. Some questions to ask about the software should revolve around how your practice operates and where you would like to be in the future as far as efficiency and technological advancement go. Other questions to consider would be wheather or not you are trying to adhere to Meaningful Use (MU) guidelines set forth by the federal government.
    Josh Woodbury | TrustRadius Reviewer

    Pros

    ChiroTouch

    • Allows for a lot of customization that can make the software work well for small and large practices
    • Can really replace anything you would normally put in a paper chart or use other programs for, with a few exceptions.
    • Manages all your patient data in one place
    • Uses iPad apps as well as desktop applications
    Stephanie Nelson | TrustRadius Reviewer

    RevolutionEHR

    • Management of patient charts to create detailed accounts of each individual patient.
    • Management of optical and medical orders per patient that can be kept as records to refer back to at a later time.
    • Business reports that can be pulled on the fly to assess the day-to-day business functions along with real-time data for business performance.
    • Business reports that can be accessed at any time to see daily, weekly, quarterly, and yearly data.
    • Saves time and money by eliminating the need for paper charts and paper order forms.
    Josh Woodbury | TrustRadius Reviewer

    Cons

    ChiroTouch

    • There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
    • The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
    • The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
    Anonymous | TrustRadius Reviewer

    RevolutionEHR

    • RevolutionEHR occasionally crashes due to server maintenance. This is highly uncommon but it can prove to be a hindrance when an entire office is dependent on the software.
    • RevolutionEHR leaves little user customization when it comes to optical ordering as there is no way to add proprietary products that you use to the drop down menus.
    • Exam charts are preset and cannot be customized to how your office does exams. Information bubbles and sliders are not able to be customized by the user.
    Josh Woodbury | TrustRadius Reviewer

    Pricing Details

    ChiroTouch

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $259 per month

    ChiroTouch Editions & Modules

    Edition
    ChiroTouch$259.001
    1. per month
    Additional Pricing Details

    RevolutionEHR

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    RevolutionEHR Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    ChiroTouch

    ChiroTouch 10.0
    Based on 1 answer
    ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly
    Kristi Saxon | TrustRadius Reviewer

    RevolutionEHR

    No score
    No answers yet
    No answers on this topic

    Usability

    ChiroTouch

    ChiroTouch 9.0
    Based on 2 answers
    It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
    Stephanie Nelson | TrustRadius Reviewer

    RevolutionEHR

    RevolutionEHR 8.0
    Based on 1 answer
    I gave it an 8/10 because there is a earning curve in which you have to spend some time with the software to gain some footing. Once you are past the learning curve it gets significantly easier. Revolution EHR does have a sandbox mode where staff can work in a safe mode without risking real-life data entry errors.
    Josh Woodbury | TrustRadius Reviewer

    Reliability and Availability

    ChiroTouch

    ChiroTouch 7.0
    Based on 2 answers
    Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
    Stephanie Nelson | TrustRadius Reviewer

    RevolutionEHR

    No score
    No answers yet
    No answers on this topic

    Performance

    ChiroTouch

    ChiroTouch 8.0
    Based on 2 answers
    Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
    Stephanie Nelson | TrustRadius Reviewer

    RevolutionEHR

    No score
    No answers yet
    No answers on this topic

    Support Rating

    ChiroTouch

    ChiroTouch 10.0
    Based on 4 answers
    A+ Customer Support in all areas of ChiroTouch!
    Kristi Saxon | TrustRadius Reviewer

    RevolutionEHR

    No score
    No answers yet
    No answers on this topic

    Online Training

    ChiroTouch

    ChiroTouch 5.0
    Based on 1 answer
    The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible.However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
    Stephanie Nelson | TrustRadius Reviewer

    RevolutionEHR

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    ChiroTouch

    ChiroTouch 3.0
    Based on 2 answers
    If you are not happy with your trainer, ask for someone new.
    Stephanie Nelson | TrustRadius Reviewer

    RevolutionEHR

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    ChiroTouch

    We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
    Anonymous | TrustRadius Reviewer

    RevolutionEHR

    RevolutionEHR is a full practice management software that will take your office above and beyond any goals you currently have set. It helps manage every aspect of your office and allows for streamlined work flow. it is very easy to use and understand and requires little downtime to understand the basics of RevolutionEHR
    Josh Woodbury | TrustRadius Reviewer

    Scalability

    ChiroTouch

    ChiroTouch 7.0
    Based on 1 answer
    It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
    Stephanie Nelson | TrustRadius Reviewer

    RevolutionEHR

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    ChiroTouch

    • ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
    • ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
    • We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.
    Kristi Saxon | TrustRadius Reviewer

    RevolutionEHR

    No answers on this topic

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