TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chowly

    Score2 out of 10
    N/AChowly, headquartered in Chicago, integrates 3rd party online ordering apps with restaurant POS applications, providing a consistent ordering system.N/A

    Rista

    Score8 out of 10
    N/AN/AN/A
    Pricing
    ChowlyRista
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChowlyRista
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ChowlyRista
    Small Businesses
    HotSchedules
    Score8 out of 10
    HotSchedules
    Score8 out of 10
    Medium-sized Companies
    Jolt
    Score9.7 out of 10
    Jolt
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChowlyRista
    Likelihood to Recommend
    2.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    ChowlyRista
    Likelihood to Recommend
    Chowly
    I would not recommend Chowly to any restaurant that is trying to push orders through to their POS from a third party delivery site. Any restaurant would be much better off finding a third party site that integrates directly with their POS. Using Chowly was more of a headache than it needed to be and our company switched to Checkmate (also not great) after a year with Chowly.
    Incentivized
    Read full review
    Rista Mobility
    I like it i think it makes the whole buying journey really smooth for the end customers , it’s easy to use for baristas and it’s actually better than most software’s out there.
    But the service is not great , for simplest if things they take too much time to rectify , i mean the live line for ordering related issues is good it’s more technical glitches and installation related issues that take more time.
    Read full review
    Pros
    Chowly
    • Responsive support team
    • Their team's knowledge of Toast POS
    • Their sales team is aggressive and confident in their product
    Incentivized
    Read full review
    Rista Mobility
    No answers on this topic
    Cons
    Chowly
    • Promises of ways to avoid mapping errors were never followed through on
    • Many mapping errors which required constant attention
    • To use requires multiple hidden modifiers in Toast, clogging up the menu
    Incentivized
    Read full review
    Rista Mobility
    No answers on this topic
    Usability
    Chowly
    No answers on this topic
    Rista Mobility
    I like the usability, for customers it’s easy to use even for admins it’s easy to extract reports , analyse performance. I didn’t give it 2 points because I think a lot of features can be added and the service can be improved. Also modules like inventory are too complicated for the users to do it themselves the team should take the initiative of getting it setup or have an easier way of getting started on that
    Read full review
    Alternatives Considered
    Chowly
    Chowly was not as good as Checkmate, though I cannot in good faith recommend either. We ended up switching over to Checkmate after a year with Chowly due to our dissatisfaction with the service.
    Incentivized
    Read full review
    Rista Mobility
    It was better priced , had more features and ease to use. It’s suited for all size of business. Especially smaller , all digital businesses. I also evaluated a few other tools and I remember Rista being an easy choice because i wanted the order confirmation and bills to go on WhatsApp and not messages which not a lot of these software’s were offering .
    Read full review
    Return on Investment
    Chowly
    • Required a lot of attention from upper management to maintain
    • Enabled orders from Caviar to go through to the POS without staff needing to enter the orders manually, saving on time and labor
    • Due to frequent changes in our menu, Chowly could not handle these and needed to remap every single time there was a menu change.
    Incentivized
    Read full review
    Rista Mobility
    • So i save cost of one billing resource that’s let’s say 15k per month per outlet where i pay Rista double that amount for a year so my 10month resource cost is saved
    • Negative impact which i think is very niches people feel hesitant to share their number and i think Rista should add a feature where sharing number isn’t compulsory as not everyone’s comfortable sharing their mobile number
    • The entire inventory module is too complicated to setup so while i have it for the past 2 years i still haven’t configured it
    Read full review
    ScreenShots

    Chowly Screenshots

    Product screenshot