#1 most frequent
United States of America
100.0%12 installations of 12
What is Chowly?
Chowly, headquartered in Chicago, integrates 3rd party online ordering apps with restaurant POS applications, providing a consistent ordering system.
Categories & Use Cases
Media
Who Buys & Uses Chowly
Chowly
Pros
- Responsive support team
- Their team's knowledge of Toast POS
- Their sales team is aggressive and confident in their product
Cons
- Promises of ways to avoid mapping errors were never followed through on
- Many mapping errors which required constant attention
- To use requires multiple hidden modifiers in Toast, clogging up the menu
Most Important Features
- Sending orders from Caviar through to Toast
Return on Investment
- Required a lot of attention from upper management to maintain
- Enabled orders from Caviar to go through to the POS without staff needing to enter the orders manually, saving on time and labor
- Due to frequent changes in our menu, Chowly could not handle these and needed to remap every single time there was a menu change.
Alternatives Considered
Checkmate
Other Software Used
LevelUp, now part of Grubhub Enterprise, Toast Point of Sale, 7shifts
