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Cin7 Core vs. Descartes Global Logistics Network

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cin7 Core

    Score8 out of 10
    N/ACin7 Core replaces the former DEAR Systems, which became part of Cin7 in the early 2021 acquisition. The solution offers multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.

    $325

    per month

    Descartes Global Logistics Network

    Score5 out of 10
    N/AThe Logistics Technology Platform is a supply chain management offering from Descartes Systems Group headquartered in Ontario.N/A
    Pricing
    Cin7 CoreDescartes Global Logistics Network
    Editions & Modules
    Standard
    $325
    per month
    Retailing
    $475
    per month
    Manufacturing
    $525
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Cin7 CoreDescartes Global Logistics Network
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual subscription and billing (equal to one month free).—
    More Pricing Information
    Features
    Cin7 CoreDescartes Global Logistics Network
    Inventory Management
    Comparison of Inventory Management features of Cin7 Core and Descartes Global Logistics Network
    Feature
    Cin7 Core
    7.3
    1 Ratings
    3% below category average
    Descartes Global Logistics Network
    -
    Ratings
    Inventory tracking8.01 Ratings00 Ratings
    Automatic reordering6.01 Ratings00 Ratings
    Serial number and batch tracking8.01 Ratings00 Ratings
    Automation rules8.01 Ratings00 Ratings
    Reporting and analytics9.01 Ratings00 Ratings
    Fulfillment5.01 Ratings00 Ratings
    Backorder management2.01 Ratings00 Ratings
    Returns management7.01 Ratings00 Ratings
    Bill of materials management7.01 Ratings00 Ratings
    Item kitting7.01 Ratings00 Ratings
    Invoicing9.01 Ratings00 Ratings
    Forecasting9.01 Ratings00 Ratings
    Accounting integration10.01 Ratings00 Ratings
    User Ratings
    Cin7 CoreDescartes Global Logistics Network
    Likelihood to Recommend
    7.0
    (4 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cin7 CoreDescartes Global Logistics Network
    Likelihood to Recommend
    Cin7
    The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.
    Incentivized
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    Descartes Systems Group
    Descartes Logistics Technology Platform has a control tower view which we have used a lot. It permits us to check on [the] real-time status of every truck, also has the features and option to communicate with the trucks' ELD, which gives us the most liable information about his current location and status.
    Incentivized
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    Pros
    Cin7
    • Xero Online Accounting Integration - 100% reliable
    • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
    • Support - Really efficient dealing with technical issues and more generic issues equally well
    • Financial control of delivery notes and purchase invoices provides excellent data integrity
    • Easily add new cost variables such as shipping costs, managed easily
    Incentivized
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    Descartes Systems Group
    • An easy and free of hassle mobile application
    • Precise location of a truck in a map view
    • Identify possible delays to stops
    Incentivized
    Read full review
    Cons
    Cin7
    • Support
    • Bugs
    • Website Functionality
    • Down-time
    • Glitchiness
    Read full review
    Descartes Systems Group
    • Intelligence, it gets stuck in some areas of the country
    • Integration with [other] apps, we would appreciate a collaboration with [other] tracking apps that can share the same information if they are being installed [on] the same device
    • A better and clean dashboard, its face needs a renewal, a fresh look, adapted to the current trends
    Incentivized
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    Likelihood to Renew
    Cin7
    It does what it says on the tin.
    Incentivized
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    Descartes Systems Group
    No answers on this topic
    Support Rating
    Cin7
    Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
    Read full review
    Descartes Systems Group
    No answers on this topic
    Alternatives Considered
    Cin7
    DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.
    Incentivized
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    Descartes Systems Group
    It is a powered tool that can be used by any of the current logistics (and why not?, non-logistics companies), that need a reliable, accurate, and well-based amount of information of the fleet, with ease. Using the [latest] technologies, integrating a wide view of transportation, inventory, [and] custom status on a single but not simple platform.
    Incentivized
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    Return on Investment
    Cin7
    • Improved reporting for production
    • Reduced invoicing admin
    • Better cogs reporting
    Incentivized
    Read full review
    Descartes Systems Group
    • Positive, we can do our things faster than ever with using the information shown in the platform, avoiding unnecessary calls and interactions
    • Increasing the liability of the gathered information about trucks' actual/real location
    • A solution to improving our overall shipment visibility
    Incentivized
    Read full review
    ScreenShots