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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cin7 Core

    Score8 out of 10
    N/ACin7 Core replaces the former DEAR Systems, which became part of Cin7 in the early 2021 acquisition. The solution offers multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.

    $325

    per month

    Northstar Restaurant POS

    Score6 out of 10
    N/ACustom Business Solutions (CBS) in Irvine, California offers Northstar, a restaurant dedicated point of sale system supporting all restaurants from quick serve to fine dining, as well as bars, cruises, and amusement parks.N/A
    Pricing
    Cin7 CoreNorthstar Restaurant POS
    Editions & Modules
    Standard
    $325
    per month
    Retailing
    $475
    per month
    Manufacturing
    $525
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Cin7 CoreNorthstar Restaurant POS
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual subscription and billing (equal to one month free).—
    More Pricing Information
    Features
    Cin7 CoreNorthstar Restaurant POS
    Inventory Management
    Comparison of Inventory Management features of Cin7 Core and Northstar Restaurant POS
    Feature
    Cin7 Core
    7.3
    1 Ratings
    3% below category average
    Northstar Restaurant POS
    -
    Ratings
    Inventory tracking8.01 Ratings00 Ratings
    Automatic reordering6.01 Ratings00 Ratings
    Serial number and batch tracking8.01 Ratings00 Ratings
    Automation rules8.01 Ratings00 Ratings
    Reporting and analytics9.01 Ratings00 Ratings
    Fulfillment5.01 Ratings00 Ratings
    Backorder management2.01 Ratings00 Ratings
    Returns management7.01 Ratings00 Ratings
    Bill of materials management7.01 Ratings00 Ratings
    Item kitting7.01 Ratings00 Ratings
    Invoicing9.01 Ratings00 Ratings
    Forecasting9.01 Ratings00 Ratings
    Accounting integration10.01 Ratings00 Ratings
    Best Alternatives
    Cin7 CoreNorthstar Restaurant POS
    Small Businesses
    No answers on this topic
    Lightspeed Restaurant
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Toast Point of Sale
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cin7 CoreNorthstar Restaurant POS
    Likelihood to Recommend
    7.0
    (4 ratings)
    6.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cin7 CoreNorthstar Restaurant POS
    Likelihood to Recommend
    Cin7
    The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.
    Incentivized
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    Custom Business Solutions (CBS)
    The Northstar Restaurant POS is the POS system specifically designed for Country Clubs. It works well in a Country Club scenario where things need to be customized to member preferences, and there are a large number of menu items. If there is a restaurant where the menu is simpler, without as much customization needed, the Northstar Restaurant POS may be a bit too large and cumbersome. The Northstar Restaurant POS is good for detail but not necessarily speed.
    Incentivized
    Read full review
    Pros
    Cin7
    • Xero Online Accounting Integration - 100% reliable
    • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
    • Support - Really efficient dealing with technical issues and more generic issues equally well
    • Financial control of delivery notes and purchase invoices provides excellent data integrity
    • Easily add new cost variables such as shipping costs, managed easily
    Incentivized
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    Custom Business Solutions (CBS)
    • Very Customizable
    • Allows for a large number of items to be added
    • Same system can be used at multiple locations
    Incentivized
    Read full review
    Cons
    Cin7
    • Support
    • Bugs
    • Website Functionality
    • Down-time
    • Glitchiness
    Read full review
    Custom Business Solutions (CBS)
    • Once an item is in the system it cannot be removed
    • Can be complicated on the back end if prices need adjusted
    • If you have a large customized menu, the tableside POS does function properly
    Incentivized
    Read full review
    Likelihood to Renew
    Cin7
    It does what it says on the tin.
    Incentivized
    Read full review
    Custom Business Solutions (CBS)
    No answers on this topic
    Support Rating
    Cin7
    Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
    Read full review
    Custom Business Solutions (CBS)
    No answers on this topic
    Alternatives Considered
    Cin7
    DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.
    Incentivized
    Read full review
    Custom Business Solutions (CBS)
    I have not used any other restaurant POS systems. I have heard there are more robust restaurant POS systems available; however, very few of them are so customizable for our needs. Being a Country Club, our focus is on member service. Northstar Restaurant POS allows us to have a large number of menu items available so we can serve our members effectively.
    Incentivized
    Read full review
    Return on Investment
    Cin7
    • Improved reporting for production
    • Reduced invoicing admin
    • Better cogs reporting
    Incentivized
    Read full review
    Custom Business Solutions (CBS)
    • Northstar Restaurant POS has allowed us to track sales items, remove poor sellers, and add new items to keep our menu fresh.
    • We are able to easily adjust pricing to reflect current market trends.
    • We are able to do a mass price adjustment to our entire menu if necessary.
    Incentivized
    Read full review
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