TrustRadius

Cinch vs. Drip Ecommerce CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cinch
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Cinch is a web-based marketing enablement solution that automates customer outreach, advertising, and data collection by bringing online marketing tools to offline businesses. Core functionalities include customer data analytics and segmentation, communication workflow building, email automation with support for the creation of reusable email templates to be used in multiple campaigns, predictive analytics, direct mail automation, and more. Cinch integrates with a variety of third-party…N/A
Drip Ecommerce CRM
Score 7.1 out of 10
N/A
Drip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they always send the right message, to the right person, at the right time. Drip starts at $41/mo (with email sending and every feature enabled).
$19
per month
Pricing
CinchDrip Ecommerce CRM
Editions & Modules
No answers on this topic
Up to 500 people in account
$19
per month
550 - 2,000
$29
per month
2,001 - 5,000
$89
per month
5,001 - 8,000
$124
per month
8,001 - 15,000
$209
per month
15,001 - 22,500
$329
per month
22,501 - 27,500
$409
per month
27,501 - 35,000
$529
per month
35,001 - 50,000
$699
per month
Offerings
Pricing Offerings
CinchDrip Ecommerce CRM
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalOptional
Additional Details——
More Pricing Information
Community Pulse
CinchDrip Ecommerce CRM
Features
CinchDrip Ecommerce CRM
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Cinch
-
Ratings
Drip Ecommerce CRM
6.3
9 Ratings
24% below category average
WYSIWYG email editor00 Ratings6.08 Ratings
Dynamic content00 Ratings7.06 Ratings
Ability to test dynamic content00 Ratings5.16 Ratings
A/B testing00 Ratings8.08 Ratings
Mobile optimization00 Ratings7.09 Ratings
Email deliverability reporting00 Ratings8.09 Ratings
List management00 Ratings2.09 Ratings
Triggered drip sequences00 Ratings7.09 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Cinch
-
Ratings
Drip Ecommerce CRM
6.7
9 Ratings
14% below category average
Dashboards00 Ratings7.09 Ratings
Standard reports00 Ratings7.08 Ratings
Custom reports00 Ratings6.06 Ratings
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CinchDrip Ecommerce CRM
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Score 9.9 out of 10
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User Ratings
CinchDrip Ecommerce CRM
Likelihood to Recommend
-
(0 ratings)
9.4
(8 ratings)
User Testimonials
CinchDrip Ecommerce CRM
Likelihood to Recommend
Cinch
No answers on this topic
Drip Global, Inc
If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API. They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Charles Combs | TrustRadius Reviewer
Charles Combs
Head of Marketing
Read full review
Pros
Cinch
No answers on this topic
Drip Global, Inc
  • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
  • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
  • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
Steve Palfreyman | TrustRadius Reviewer
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Cons
Cinch
No answers on this topic
Drip Global, Inc
  • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
  • Any supported integration partners are always good to see. They have expanded in this area, recently.
  • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
  • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
Conrad Magalis | TrustRadius Reviewer
Conrad Magalis
Marketing Manager
Read full review
Usability
Cinch
No answers on this topic
Drip Global, Inc
It’s easy for not just experts, but anyone. Both of my VAs picked it up really quickly
Verified User
Anonymous
Read full review
Alternatives Considered
Cinch
No answers on this topic
Drip Global, Inc
Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Jordan Comstock | TrustRadius Reviewer
Jordan Comstock
Digital Marketing Specialist
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Return on Investment
Cinch
No answers on this topic
Drip Global, Inc
  • Saves hours of typing redundant emails
  • Helps with our retention based on the constant contact with our current clients
  • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
Matthew Gehrman | TrustRadius Reviewer
Matthew Gehrman
Agency Principal
Read full review
ScreenShots

Cinch Screenshots

Screenshot of

Drip Ecommerce CRM Screenshots

Screenshot of Get a deeper look into when and how often your customers are up to something. Tracking Events in Drip lets you understand all the times someone takes a peek at their favorite product, when they make a purchase, and more so you can personalize experiences based on real-life behaviors and engagement.Screenshot of Not only do Tags help you quickly see how people interact with your brand, but they also provide an intuitive way of segmenting your people when it comes time to tailor your messaging.Screenshot of Drip’s one-time setup makes it simple to start collecting all the revenue attribution data you need in one place for confident decision-making for the long haul.