Michael Ruccolo
Owner
Chose Cincopa
It comes down to four features for me:
Editing,
Galleries,
Cincopa vs. USU Customer Service Knowledge Management
Cincopa vs. USU Customer Service Knowledge Management
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cincopa | N/A | Cincopa is a video knowledge management platform that converts video and document assets into searchable, structured knowledge environments. The solution utilizes Artificial Intelligence (AI) to index multimedia content, allowing users to query libraries using natural language to locate specific information within media files. Key Capabilities Structured Knowledge Environments: The platform organizes Video Assets and Digital Documents into categorized… | $99 per month | |
 USU Customer Service Knowledge Management | N/A | USU Knowledge Management is a knowledge base for contact centers. The vendor says they can help customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. The vendor says that, today, dealing with the sheer volume of information is harder than actually finding it. USU's goal is to make… | N/A |
| Cincopa | USU Customer Service Knowledge Management | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | Required | ||||||||||||||
| Additional Details | — | Contact us for a quote | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Cincopa | USU Customer Service Knowledge Management | |
|---|---|---|
| Considered Both Products |  Cincopa  Jason Holmers Owner Chose Cincopa I tried a few when I was looking for a gallery solution, I can't remember them now, but I am loving Cincopa.  Lindsay Gunderman Marketing Coordinator Chose Cincopa You can use Wistia to host and embed videos on your website, too, but I didn't find as much customization or resources available.  Unger John Associate Professor of English for Academic Purposes Chose Cincopa The only sofware I have used is Cincopa  Scott Walker Director of Digital Marketing Chose Cincopa When looking for a gallery system on BigCommerce, we looked at POWr, Owl Carousel, and JuiceBox. We settled on Cincopa due to the embed options, drag-and-drop functionality, and the lack of development needed to integrate into our website. Additionally, Cincopa's price point …  Jacklyn Krol Freelance Writer/Photographer Chose Cincopa Easier to use, shorter uploading time, better customization. Cincopa was better in every way compared to their competitors.  Rebecca Smith Account Strategist Chose Cincopa HubSpot recently integrated Vidyard into their mix and it's great, but the lead gen piece is lacking. It's not as sophisticated as Cincopa and it's pricier.  Mark Evans Owner Chose Cincopa I have used and tried many jscripts and snippets of code, none have been as simple to use and integrated as Cincopa  Angie Aker Web Editor & Writer Chose Cincopa Canva is great for certain things but for an HTML slideshow it wouldn't deliver. I needed something as easy to use as Canva and as cost-effective, and Cincopa delivered. Cincopa also doesn't add any obtrusive style elements and its customization allows you to make it look …  Lauren Butz Communications Coordinator Chose Cincopa I liked the options that Cincopa had. I can customize my gallery however I want and share it with anyone, they do not have to have an account to view my galleries on my website, like Dropbox.  Katherine Isabel Little, MSc Process Improvement Specialist (Anesthesiology) Chose Cincopa I truly could not find any competitor to Cincopa for our use case. Most photo galleries are expensive, lack customization, or are too focused on "social sharing". I don't need to share my albums with my friends - but I do need to embed them on our website!  Arnau Pérez Becario Chose Cincopa Bluer decided to use Cincopa because we did not find any other solution easy to integrate in our website and that was 100% responsive  Tim Forby Managing Director Chose Cincopa Cincopa is much easier to use for our staff than the previous products we have used. The features are similar but the time it takes to create projects based on the required technical knowledge is so much less that our staff is more productive and we are finding the creation and …  John David Partner / Realtor Chose Cincopa Cincopa has much more to offer. They have an incredible amount of displays and colors to choose from. They are constantly updating and adding new ones with lots of features and ways to edit. They have really made our life much easier and I highly recommend them. |  USU Customer Service Knowledge Management No answer on this topic |
| Cincopa | USU Customer Service Knowledge Management | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Video Marketing |
| |||||||||||||||||||||
| Video Platform Integrations |
| |||||||||||||||||||||
| Video Security |
| |||||||||||||||||||||
| Video Player |
| |||||||||||||||||||||
| Video Analytics |
| |||||||||||||||||||||
| Video Hosting, Management & Storage |
| |||||||||||||||||||||
| Video Engagement |
|
| Cincopa | USU Customer Service Knowledge Management | |
|---|---|---|
| Small Businesses |  Wistia Score 9.6 out of 10 |  Front Score 9.2 out of 10 |
| Medium-sized Companies |  Flipgrid Score 1.0 out of 10 |  RWS Tridion Sites Score 9.0 out of 10 |
| Enterprises |  Panopto Score 7.5 out of 10 | RWS Tridion Sites Score 9.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Cincopa | USU Customer Service Knowledge Management | |
|---|---|---|
| Likelihood to Recommend | 9.8 (0 ratings) | - (0 ratings) |
| Likelihood to Renew | 9.1 (0 ratings) | - (0 ratings) |
| Usability | 8.2 (0 ratings) | - (0 ratings) |
| Cincopa | USU Customer Service Knowledge Management | |
|---|---|---|
| Likelihood to Recommend |
Lauren Butz Communications Coordinator | No answers on this topic |
| Pros |
| No answers on this topic |
| Cons |
| No answers on this topic |
| Likelihood to Renew |
 Carlos Castro Marketing Director | No answers on this topic |
| Usability |
Scott Walker Director of Digital Marketing | No answers on this topic |
| Alternatives Considered |
Scott Walker Director of Digital Marketing | No answers on this topic |
| Return on Investment |
| No answers on this topic |
| ScreenShots | Cincopa Screenshots      | USU Customer Service Knowledge Management Screenshots   |