USU Knowledge Management Reviews
USU Knowledge Management

USU Knowledge ManagementCompetitors and Alternatives

We don't have enough ratings and reviews to provide an overall score.

Most Commonly Comparedto USU Knowledge Management

Best USU Knowledge Management Alternatives for Small Businesses

Notion

Score 8.7 out of 10

Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.

Higher Rated Features

  • Communication
  • Project Management
  • File Sharing & Management

Freshdesk

Score 8.6 out of 10
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Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot, predictive…

Higher Rated Features

  • Incident and problem management
  • Multi-Channel Help
  • Self Help Community

Coda

Score 8.6 out of 10

Coda, from Coda Project headquartered in San Francisco, is a template-based document generation solution, supporting a variety of use cases presented by the vendor as ideal for smaller companies that might otherwise be relying on spreadsheets to maintain (for instance) product development, or inventory tracking. It is available free, with paid editions to support teams, automations, or for more advanced collaboration and workspace features, as well as more advanced security features.

Higher Rated Features

There is not enough information to display features

MindTouch

Score 7.0 out of 10

MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes.

Higher Rated Features

There is not enough information to display features

Best USU Knowledge Management Alternatives for Medium-sized Companies

RWS Tridion Sites

Score 9.0 out of 10

RWS Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets, to deliver impactful online experiences globally. RWS Tridion Sites' DPX platform enables the use of either traditional or headless publishing. It includes advanced features such as automated personalization, multilingual capabilities and Semantic AI. The BluePrinting® technology at the core of RWS Tridion Sites simplifies reuse and management of…

Higher Rated Features

  • Platform & Infrastructure
  • Security
  • Web Content Creation

Guru

Score 9.2 out of 10
See Guru in 1 minute

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.

Higher Rated Features

There is not enough information to display features

Bloomfire

Score 9.2 out of 10

Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

Higher Rated Features

There is not enough information to display features

Notion

Score 8.7 out of 10

Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.

Higher Rated Features

  • Communication
  • Project Management
  • File Sharing & Management

iManage Work

Score 8.6 out of 10

iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.

Higher Rated Features

There is not enough information to display features

Freshdesk

Score 8.6 out of 10
Start Free Trial

Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot, predictive…

Higher Rated Features

  • Incident and problem management
  • Multi-Channel Help
  • Self Help Community

Coda

Score 8.6 out of 10

Coda, from Coda Project headquartered in San Francisco, is a template-based document generation solution, supporting a variety of use cases presented by the vendor as ideal for smaller companies that might otherwise be relying on spreadsheets to maintain (for instance) product development, or inventory tracking. It is available free, with paid editions to support teams, automations, or for more advanced collaboration and workspace features, as well as more advanced security features.

Higher Rated Features

There is not enough information to display features

ServiceNow IT Service Management

Score 8.5 out of 10

Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management.

Higher Rated Features

  • Incident and problem management
  • Change management
  • ITSM asset management

Salesforce Experience Cloud

Score 8.4 out of 10

Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and tasks. The updated…

Higher Rated Features

There is not enough information to display features

Best USU Knowledge Management Alternatives for Enterprises

RWS Tridion Sites

Score 9.0 out of 10

RWS Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets, to deliver impactful online experiences globally. RWS Tridion Sites' DPX platform enables the use of either traditional or headless publishing. It includes advanced features such as automated personalization, multilingual capabilities and Semantic AI. The BluePrinting® technology at the core of RWS Tridion Sites simplifies reuse and management of…

Higher Rated Features

  • Platform & Infrastructure
  • Security
  • Web Content Creation

Verint Knowledge Management

Score 9.2 out of 10

Verint Knowledge Management aim to help agents find and share the information needed to answer both customer inquiries and questions they may have themselves. The solution helps ensure the answers agents access are consistent, up to date, and easily accessible.

Higher Rated Features

There is not enough information to display features

Guru

Score 9.2 out of 10
See Guru in 1 minute

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.

Higher Rated Features

There is not enough information to display features

Bloomfire

Score 9.2 out of 10

Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

Higher Rated Features

There is not enough information to display features

Notion

Score 8.7 out of 10

Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.

Higher Rated Features

  • Communication
  • Project Management
  • File Sharing & Management

iManage Work

Score 8.6 out of 10

iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.

Higher Rated Features

There is not enough information to display features

Coda

Score 8.6 out of 10

Coda, from Coda Project headquartered in San Francisco, is a template-based document generation solution, supporting a variety of use cases presented by the vendor as ideal for smaller companies that might otherwise be relying on spreadsheets to maintain (for instance) product development, or inventory tracking. It is available free, with paid editions to support teams, automations, or for more advanced collaboration and workspace features, as well as more advanced security features.

Higher Rated Features

There is not enough information to display features

ServiceNow IT Service Management

Score 8.5 out of 10

Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management.

Higher Rated Features

  • Incident and problem management
  • Change management
  • ITSM asset management

Salesforce Experience Cloud

Score 8.4 out of 10

Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and tasks. The updated…

Higher Rated Features

There is not enough information to display features