What users are saying about
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 12 reviews and ratings
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 22 reviews and ratings
Attribute Ratings
- Cisco 5500 Series Network Convergence System (NCS 5500) is rated higher in 1 area: Likelihood to Recommend
- Cisco 800 Series Integrated Services Routers (ISR 800) is rated higher in 1 area: Support Rating
Likelihood to Recommend
8.0
Cisco 5500 Series Network Convergence System (NCS 5500)
80%
5 Ratings
6.9
Cisco 800 Series Integrated Services Routers (ISR 800)
69%
14 Ratings
Likelihood to Renew
Cisco 5500 Series Network Convergence System (NCS 5500)
N/A
0 Ratings
9.1
Cisco 800 Series Integrated Services Routers (ISR 800)
91%
1 Rating
Usability
Cisco 5500 Series Network Convergence System (NCS 5500)
N/A
0 Ratings
9.1
Cisco 800 Series Integrated Services Routers (ISR 800)
91%
1 Rating
Support Rating
8.0
Cisco 5500 Series Network Convergence System (NCS 5500)
80%
2 Ratings
9.1
Cisco 800 Series Integrated Services Routers (ISR 800)
91%
2 Ratings
Implementation Rating
Cisco 5500 Series Network Convergence System (NCS 5500)
N/A
0 Ratings
9.1
Cisco 800 Series Integrated Services Routers (ISR 800)
91%
2 Ratings
Likelihood to Recommend
Cisco 5500 Series Network Convergence System (NCS 5500)
The Cisco 5500 Series NCS appears to be well suited as a fairly simple core network device that doesn't require a lot of one-off configuration setup. It may have some restrictions if used as a peering and/or edge device due to control-plane protection design and QoS/TCAM memory and Forwarding capacity. The 5501 is well suited as a switch due to mature code and hardware capability.

Verified User
Contributor in Information Technology
Information Technology and Services Company, 10,001+ employeesCisco 800 Series Integrated Services Routers (ISR 800)
Cisco [800 Series Integrated Service] Routers, [specifically] 819 routers, are well suited for small offices like remote teleworker sites, and a very perfect solution for operating automated teller machines (ATMs) at locations where the only source of network connectivity is via a mobile network operator where one has to use a SIM card. The fact that the router supports dual SIM makes it a great solution. However, I guess because one has to configure the embedded modem to function as desired, it takes some time to get used to [the] chat scripts and so on.

Verified User
Engineer in Information Technology
Oil & Energy Company, 501-1000 employeesPros
Cisco 5500 Series Network Convergence System (NCS 5500)
- Large bandwidth per blade at 36x100Gb.
- IOS-XR for full functionality of automation and service provider experience.
- Great price per port when looking at the scaling opportunity.

Verified User
Engineer in Information Technology
Computer Software Company, 10,001+ employeesCisco 800 Series Integrated Services Routers (ISR 800)
- [Cisco 800 Series Integrated] Routers can form tunnels over a cellular network via the SIM inserted into it.
- With an external antenna attached to it, their coverage is very good, making them suitable for remote sites where network coverage from ISPs is a concern.
- They function as a switch and router in one device.

Verified User
Engineer in Information Technology
Oil & Energy Company, 501-1000 employeesCons
Cisco 5500 Series Network Convergence System (NCS 5500)
- When upgrading components of the NCS 5500 it can take a particularly long time and many steps to confirm additional components. Have all updates on the need basis instead of a one-step process.
Technical Operations Engineer I
Cox CommunicationsBroadcast Media, 10,001+ employees
Cisco 800 Series Integrated Services Routers (ISR 800)
- Being one of the most versatile routing/switching platforms available, it fulfills most functions one would need in a compact appliance.
- I have not experienced lack of functionality in any areas we use the appliance for.
- One small feature I would like to have is 19" rack mount.

Verified User
Employee in Information Technology
Utilities Company, 1001-5000 employeesPricing Details
Cisco 5500 Series Network Convergence System (NCS 5500)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Cisco 800 Series Integrated Services Routers (ISR 800)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco 5500 Series Network Convergence System (NCS 5500)
No score
No answers yet
No answers on this topic
Cisco 800 Series Integrated Services Routers (ISR 800)
Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 1 answer
Cisco has provided a real diverse router in a small package that meets the needs of our current environment. I highly recommend this product and should feel the to consider this type of solution, you would have made the right decision
Pre-Sales Engineer
Baraka IT SolutionsInformation Services, 11-50 employees
Usability
Cisco 5500 Series Network Convergence System (NCS 5500)
No score
No answers yet
No answers on this topic
Cisco 800 Series Integrated Services Routers (ISR 800)
Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 1 answer
This router is easy to use and manage. It provides the features, most important the security our organization requires to function properly. There is also cohesion between the HQ router we are currently using.
Pre-Sales Engineer
Baraka IT SolutionsInformation Services, 11-50 employees
Support Rating
Cisco 5500 Series Network Convergence System (NCS 5500)
Cisco 5500 Series Network Convergence System (NCS 5500) 8.0
Based on 2 answers
Cisco support is always informative and reliable. Depending on the level of support you subscribe to, the techs and Cisco TAC are well versed in hardware and operating system of the NCS series routers. You can receive 24x7 support and either Next Business Day or 4-hour part replacement from Cisco if required.

Verified User
Contributor in Information Technology
Information Technology and Services Company, 10,001+ employeesCisco 800 Series Integrated Services Routers (ISR 800)
Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 2 answers
I think Cisco is a good product that offers a huge list of options where you can get support from. I find that forums, blogs and communities really assist wit resolving any issues that you might come across.
Pre-Sales Engineer
Baraka IT SolutionsInformation Services, 11-50 employees
Implementation Rating
Cisco 5500 Series Network Convergence System (NCS 5500)
No score
No answers yet
No answers on this topic
Cisco 800 Series Integrated Services Routers (ISR 800)
Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 2 answers
Implementation of this router is relatively easy. What i can say is plan your implementation and consider the the environment you are going to use it for.
Pre-Sales Engineer
Baraka IT SolutionsInformation Services, 11-50 employees
Alternatives Considered
Cisco 5500 Series Network Convergence System (NCS 5500)
We've always used Cisco, but from time to time we've interfaced with Juniper and Aerohive. Cisco has always performed better than Juniper, and seems on-par with Aerohive's most innovative features.
Telecommunications Engineer
Carrilho EngineeringTelecommunications, 11-50 employees
Cisco 800 Series Integrated Services Routers (ISR 800)
We looked into setting up Site to Site VPN with either Cisco ASAs or [Fortinet] FortiGate Firewalls. We were unable to find a product that didn't also require us to set up an LTE modem separately. It would have forced us to have a mess of cables and multiple devices. Our kit for the field with the Cisco 800 [Series Integrated Services Router] is simple: router, power cables, and wireless access point. Everything is labeled and attached plugs into one device. Any field user can follow the instructions [to] get up and running quickly.

Verified User
Manager in Information Technology
Construction Company, 1001-5000 employeesReturn on Investment
Cisco 5500 Series Network Convergence System (NCS 5500)
- Allows us to offer free WiFi for our visitors, patients, families, and staff on an equal performance plane.
- Allows us to scale access and traffic based on usage, helping our staff maintain efficiency
- This acts a major component to our mobile expansion strategy allowing development anytime anywhere

Verified User
Professional in Information Technology
Hospital & Health Care Company, 1001-5000 employeesCisco 800 Series Integrated Services Routers (ISR 800)
- The long-term stability is great, we have very few problems, resulting in low maintenance costs.
- Configuration for almost all routers in the basics is the same, so there's a very short learning curve per model.
- Running some models of Router for more than 10 years of stability, so the ROI with the devices is greater than expected on starting.

Verified User
Administrator in Information Technology
Outsourcing/Offshoring Company, 11-50 employees