What users are saying about
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 51 reviews and ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 11 reviews and ratings
Attribute Ratings
- Cisco 5520 Wireless Controller is rated higher in 1 area: Likelihood to Recommend
- WatchGuard Secure Wi-Fi Cloud is rated higher in 1 area: Support Rating
Likelihood to Recommend
9.7
Cisco 5520 Wireless Controller
97%
11 Ratings
8.0
WatchGuard Secure Wi-Fi Cloud
80%
2 Ratings
Likelihood to Renew
9.1
Cisco 5520 Wireless Controller
91%
1 Rating
WatchGuard Secure Wi-Fi Cloud
N/A
0 Ratings
Support Rating
9.2
Cisco 5520 Wireless Controller
92%
8 Ratings
10.0
WatchGuard Secure Wi-Fi Cloud
100%
2 Ratings
Likelihood to Recommend
Cisco 5520 Wireless Controller
I consider that its implementation is recommended for configurations where the amount of access points exceeds 50 devices and the performance exceeds 4 Gbps. In environments where the access point density is less than 10 units, we can use the option of Express Mobility.
Network Engineer
Cardon IVOil & Energy, 501-1000 employees
WatchGuard Secure Wi-Fi Cloud
The WatchGuard Secure Wi-Fi Cloud works well in any scenario. With the number of AP model options, this solution can work at a coffee shop all the way up to a multi-tenant facility with thousands of users.

Verified User
Engineer in Engineering
Information Technology and Services Company, 51-200 employeesPros
Cisco 5520 Wireless Controller
- It has the ability to manage all Cisco access points that we have, regardless of the model. The limit is 1500 pieces of equipment.
- The WLC enables roaming functionality in the localities, this helps with collections, wireless IP phones, and access with notebooks.
- The WLC manages the quality of the "air" and "signal" of the 2.4ghz frequency, avoiding noise and interference.
- The WLC has an interesting feature of visibility of the traffic of the internal network.
Analista de sistema
NaturaChemicals, 201-500 employees
WatchGuard Secure Wi-Fi Cloud
- Ease of Management
- Secure
- Wi-Fi Reporting

Verified User
Administrator in Information Technology
Hospital & Health Care Company, 51-200 employeesCons
Cisco 5520 Wireless Controller
- We have had some issues with access points losing their configurations and going offline. This is not a common issue and we are not entirely certain if it is a fault of the controller or the individual APs. That said, the controller does not appear to retain the knowledge of the offline AP which can be a management headache.
Network Systems Administrator
Foremost Farms USADairy, 1001-5000 employees
WatchGuard Secure Wi-Fi Cloud
- As far as a native VLAN configuration, VLAN 0 is used while mostly all other vendors use VLAN 1 as the default (native) VLAN. Minor detail, but keeps configuration standard across the board.
- The policing feature is powerful, but at times too powerful and needs to be modified a few times before getting the solution where you need it to be. Different levels of policing would be nice, with the option of creating your own and/or modifying an existing template.

Verified User
Engineer in Engineering
Information Technology and Services Company, 51-200 employeesPricing Details
Cisco 5520 Wireless Controller
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—WatchGuard Secure Wi-Fi Cloud
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco 5520 Wireless Controller
Cisco 5520 Wireless Controller 9.1
Based on 1 answer
It works great and [we] will definitely renew.

Verified User
Team Lead in Information Technology
Financial Services Company, 501-1000 employeesWatchGuard Secure Wi-Fi Cloud
No score
No answers yet
No answers on this topic
Support Rating
Cisco 5520 Wireless Controller
Cisco 5520 Wireless Controller 9.2
Based on 8 answers
Cisco is always available if we need support. If they are unable to solve the problem right away, they will reach back to us in a timely manner and advise what we need to do. Their team provides additional guidance as well if we hit any stumbling blocks. Their service has been great.

Verified User
Administrator in Information Technology
Retail Company, 201-500 employeesWatchGuard Secure Wi-Fi Cloud
WatchGuard Secure Wi-Fi Cloud 10.0
Based on 2 answers
The support team is great! I have never had an issue getting the support I needed. They make it a point to stick with the issue until it's resolved to the customer's satisfaction. They do not make you feel like you need to hurry up and close the ticket. They make sure the solution is working as designed.

Verified User
Engineer in Engineering
Information Technology and Services Company, 51-200 employeesAlternatives Considered
Cisco 5520 Wireless Controller
Cisco is the most stable company in switching parts including wireless, and it has the most powerful support team with a lot of online documents, community, and market share so when you get stuck, you can find support from anywhere. And usually, you won't need it as its product is very stable and reliable.
IT Network Manager
WadiDeglaSports, 1001-5000 employees
WatchGuard Secure Wi-Fi Cloud
WatchGuard Secure Wi-Fi Cloud offers the cloud management solution unlike Ubiquiti which needs a controller that you need to setup, configure, update, and maintain. Also Security is offered with Secure Wi-Fi cloud.

Verified User
Administrator in Information Technology
Hospital & Health Care Company, 51-200 employeesReturn on Investment
Cisco 5520 Wireless Controller
- [It provides] centralized management.
- Implementing the [Cisco] 5520 [Wireless] Controllers offered us a huge improvement in administrative time over our previous Cisco 3850 deployment. Being able to see all of our APs on a single controller as well as centrally manage them is a great benefit. This also removed the need to deploy specific equipment in different IDFs throughout our Industrial locations and instead only requiring switches with Power Over Ethernet (POE) capability.
- Wireless performance has improved with the deployment of our 5520s, which allows our plant operators to do their jobs more efficiently while on the move.
- Having three Cisco 5520 Wireless Controllers provides tertiary redundancy for our wireless networks. The solution is elegantly simple. Preventing downtime is, obviously, a profound part of our supply chain capabilities.
Network Systems Administrator
Foremost Farms USADairy, 1001-5000 employees
WatchGuard Secure Wi-Fi Cloud
- Less time spend on setting up Wi-Fi on client devices
- Addressed our Security Concerns
- Less time spent on Wireless Configurations

Verified User
Administrator in Information Technology
Hospital & Health Care Company, 51-200 employees