Cisco Catalyst Center vs. IBM Netcool Network Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Catalyst Center
Score 8.6 out of 10
N/A
Cisco Catalyst Center (formerly Cisco DNA Center) is a network management system that leverages AI to connect, secure, and automate customer’s network operations. It harnesses the Catalyst family of switching and wireless through AI-enabled automation that simplifies the IT experience and streamlines complex network operations. Offering operational flexibility, Cisco Catalyst Center can be deployed on-premises on a physical appliance or in a VMware virtual environment, or in a…N/A
IBM Netcool Network Management
Score 8.9 out of 10
N/A
Netcool Network Management integrates the IBM Tivoli Network Manager IP Edition, Tivoli Netcool/OMNIbus and Netcool Configuration Manager products into a unified solution that consolidates the management of networks.N/A
Pricing
Cisco Catalyst CenterIBM Netcool Network Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Catalyst CenterIBM Netcool Network Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Catalyst CenterIBM Netcool Network Management
Considered Both Products
Cisco Catalyst Center
Chose Cisco Catalyst Center
We have checked other solutions like NetBrain, and we discovered that Cisco DNA Center is way simpler to use, and it gives us exactly what we need. Even though it provides much less information, this tool is capable of showing you exactly what you need. Also, in terms of …
IBM Netcool Network Management

No answer on this topic

Top Pros
Top Cons

No answers on this topic

Best Alternatives
Cisco Catalyst CenterIBM Netcool Network Management
Small Businesses

No answers on this topic

NinjaOne
NinjaOne
Score 9.0 out of 10
Medium-sized Companies
Cisco ACI
Cisco ACI
Score 8.2 out of 10
Intermapper
Intermapper
Score 8.4 out of 10
Enterprises
Cisco ACI
Cisco ACI
Score 8.2 out of 10
Cisco DNA Analytics and Assurance
Cisco DNA Analytics and Assurance
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Catalyst CenterIBM Netcool Network Management
Likelihood to Recommend
8.5
(188 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.6
(4 ratings)
-
(0 ratings)
Usability
7.9
(17 ratings)
-
(0 ratings)
Support Rating
8.1
(32 ratings)
-
(0 ratings)
User Testimonials
Cisco Catalyst CenterIBM Netcool Network Management
Likelihood to Recommend
Cisco
If it met their requirements, I'd say it's probably a 10. If they could go down with Cisco route, especially driving software defined access, then it's the only show in town for that. If they didn't want to go down the software defined access route and the more traditional side, there might be other tools that they might want to consider just because of a flexibility which other tools might allow them to have.
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IBM
This tool was integrated with Control-M, so whenever we receive any job failure, long-running job, job not started yet, etc, we receive an alert against it. This tool is also integrated with Maximo where we receive the incidents as well for it. Alert's color was as per the criticality of the job and that makes it very easy for an associate to act on it to resolve. We have the SLAs for the jobs as per the urgency of the jobs.
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Pros
Cisco
  • I really like the assurance. I like that I can go through and find problems on the network that could be a mismatch VLAN between two interfaces, port errors, like physical errors that we otherwise probably would need to wait for a customer to complain or we have that we can see that ahead of time and be proactive and say, Hey, I'm noticing that this port is having some errors on it. We might want to check that out ahead of time before it becomes an issue. So that's really useful. And then also being able to configure the network. I think that the programmability part of it, I think I have, I've been having some struggle with that initially, just having to apply. So I have my script, my template that I want to deploy, but in order to deploy it, I have to apply it to a template or a profile and then I have to assign that profile to a group of switches that I want to program. I think it gets a little bit messy and a little bit convoluted, but other than that, I mean it's really helpful. It does automate right now, I think it seems a little convoluted with the process.
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IBM
  • This is one of the best monitoring tools.
  • Very simple to user.
  • Color code makes it very simple as per severity.
  • We receive the heartbeat alert every hour that shows the system is running up and fine.
  • We have black, red, yellow, and orange color alerts that show the critical, urgent, major, and minor incidents.
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Cons
Cisco
  • The one thing that we had to get used to was really breaking down our wireless. We integrated our 9800 controllers into it, and the breakdown of our tags being floor specific and not just being campus specific was a challenge for us. And so we had to create all new tags and it wasn't necessarily a problem, it just required a little bit redesign on our wireless. And so it would've been nice for us to be able to assign a tag to an entire campus versus a floor, but that's a small complaint.
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IBM
  • Sometimes color differences of the incidents as per the criticality .
  • We don't receive the heartbeat alerts sometimes.
  • If the tool is down and we don't receive the alerts on the console we wait for the heartbeat alert and it makes some extra delay in resolving things.
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Likelihood to Renew
Cisco
The first impressions using the tool, led us to believe that it will be very helpful going forward. There's a lot of potential to implement other features in the network
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IBM
No answers on this topic
Usability
Cisco
Cisco DNA Center is going to help us in security, simplicity and ease of administration. Cisco DNA Center is complete management and control platform that simplifies and streamlines network operations. Cisco DNA Center offers a single dashboard for every core function in your network. With this platform, IT can become more nimble and respond to changes and challenges faster and more intelligently.
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IBM
No answers on this topic
Support Rating
Cisco
El soporte de CISCO DNA Center es muy bueno, responden a mis dudas pero no he tenido oportunidad de reportar un incidente o determinar un tiempo de respuesta critico. The support of CISCO DNA Center is very good, they answer my questions, but I have not had the opportunity to report an incident or determine a critical response time.
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IBM
No answers on this topic
Alternatives Considered
Cisco
We haven't used anything like this. We looked at the competitors. I think we are quite early in their products, so I think now Cisco DNA center is quite mature, still in heavy development, but compared to the competitors, we think that there is nothing like it out there.
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IBM
This is one of the essential tools for monitoring. This tool was integrated with Maximo and Control-M in my organization. So whenever any job failed in Control-M, we receive an alert against it in the IBM Netcool/OMNIbus. We receive the alerts in different colors as per the criticality. Black for critical ones(Sev1), red for urgent (Sev2), yellow for major(Sev3), and orange for minor(Sev4). So it makes an easy to operate and act on the alerts as per the severity. This tool is very user-friendly and easy to use. No additional training is required for the tool to operate, just a simple KT is enough.
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Return on Investment
Cisco
  • Initial cost is pricy, but management needs to understand the value this provides so make them aware
  • Reporting could be improved in more detail in our opinion, but it gives a great overview of your environment. High level overview for managers would be greatly appreciated with as little or much detail as needed for certain Cisco gear.
  • Does not work as well with some older Cisco equipment because they want you to buy new, again the cost impact comes into play.
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IBM
  • Color feature of the alerts as per the criticality is the amazing feature.
  • Heartbeat alert is also an unique feature.
  • No additional training is required to use this tool. just a simple KT is enough.
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