TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Cloud Email Security

    Score9 out of 10
    N/ACisco's Cloud Email Security platform is a secure email gateway.N/A

    Cisco CloudLock

    Score10 out of 10
    N/ACloudLock is a cloud security option acquired by Cisco in August 2016.N/A
    Pricing
    Cisco Cloud Email SecurityCisco CloudLock
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Cloud Email SecurityCisco CloudLock
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Cloud Email SecurityCisco CloudLock
    Considered Both Products
    Cisco
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    Cisco Cloud Email SecurityCisco CloudLock
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Cisco Cloud Email Security and Cisco CloudLock
    Feature
    Cisco Cloud Email Security
    8.6
    3 Ratings
    2% above category average
    Cisco CloudLock
    -
    Ratings
    Anti-malware8.03 Ratings00 Ratings
    Customizability10.03 Ratings00 Ratings
    Data Loss Protection8.03 Ratings00 Ratings
    Threat Detection9.03 Ratings00 Ratings
    Sandboxing8.03 Ratings00 Ratings
    End-to-End Encryption9.03 Ratings00 Ratings
    Management Tools8.03 Ratings00 Ratings
    Best Alternatives
    Cisco Cloud Email SecurityCisco CloudLock
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Cloud Email SecurityCisco CloudLock
    Likelihood to Recommend
    8.0
    (5 ratings)
    10.0
    (5 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cisco Cloud Email SecurityCisco CloudLock
    Likelihood to Recommend
    Cisco
    It's suitable for content filtering applications using regex, hash, domain, or email... It's particularly perfect for a Cisco infrastructure. It's also perfect for a hybrid environment, such as on-prem/cloud. It's less appropriate for small- to mid-sized infrastructure because it's too complex for basic use. The UI can be improved as well.
    Read full review
    Cisco
    Cisco Cloudlock is a good fit for my organization consisting of 150 end users. While we have a small office product that can expand to cover any size organization, I would assume the overhead to monitor would increase. While my organization's business is in real estate, I would highly recommend this for all businesses that handle sensitive and private data. Being able to monitor our cloud infrastructure has allowed our security team to be more flexible in allowing approved users access as well.
    Incentivized
    Read full review
    Pros
    Cisco
    • Advanced malware protection.
    • Integration with Office365.
    Incentivized
    Read full review
    Cisco
    • Cisco CloudLock offers a remote access options, very efficient and standard.
    • Robust data security and monitoring of the sensitive database.
    • Has an excellent self service, which is an option for quick operational progress.
    Incentivized
    Read full review
    Cons
    Cisco
    • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
    • Emails with large attachment sizes can sometimes slow down the email loading process.
    Incentivized
    Read full review
    Cisco
    • Although alert mechanism is good but it delays a bit.
    • For implementation of DLP we had to hire a expert it took a lot of time to set up.
    • Support [in my experience] is not good.
    Incentivized
    Read full review
    Support Rating
    Cisco
    Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
    Incentivized
    Read full review
    Cisco
    They are very quick to respond and go the extra mile to help address our issues. That said, we've only needed them at the early stages of implementation for support help and occasionally when we want to do a full re-scan of our site. They are very flexible in working with us on the timing of such scans.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
    Incentivized
    Read full review
    Cisco
    Amazon Macie is limited to an AWS environment and fulfills some of the same functions that CloudLock does in SaaS products. Both are very valuable tools, so the decision is not really which to use, but whether to use both for their respective environments. In general I feel CloudLock is a more powerful tool because it connects to Microsoft 365, which is more business critical for our organization, but that really is a personal call.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
    • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
    • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
    Incentivized
    Read full review
    Cisco
    • Allowed data to be accessed.
    • Secured data.
    • Meet client security requirements.
    Incentivized
    Read full review
    ScreenShots