12 Ratings
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Score 8.4 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

It is an absolutely necessary tool with the increase in phishing and malware emails that can pose potential threats to our data. It is great in every aspect. It lets administrators have control over which mails can be sent and received. It can be difficult for a regular user to understand all those features and settings it has. It requires additional training without which it's hard to use to its full potential.
Sandeep Reyyi | TrustRadius Reviewer

Proofpoint Essentials

I would definitely recommend it for fast and easy deployment with no need of constant managing solution. It is a solid solution that will do all what you need for the email security. Especially when you have a small IT team or even do not have enough experienced specialists to handle email security questions - Proofpoint is what I would recommend to use. I gave it 9 of 10 points only because of the price, you can find find more cheap solutions on the market.
Valery Mezentsau | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.4
Proofpoint Essentials
8.6
Anti-malware
Cisco Cloud Email Security
8.1
Proofpoint Essentials
8.0
Cusomizability
Cisco Cloud Email Security
7.2
Proofpoint Essentials
8.0
Data Loss Protection
Cisco Cloud Email Security
7.1
Proofpoint Essentials
Threat Detection
Cisco Cloud Email Security
8.2
Proofpoint Essentials
8.0
Sandboxing
Cisco Cloud Email Security
7.4
Proofpoint Essentials
End-to-End Encryption
Cisco Cloud Email Security
7.2
Proofpoint Essentials
9.0
Management Tools
Cisco Cloud Email Security
6.8
Proofpoint Essentials
10.0

Pros

Cisco Cloud Email Security

  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
Anonymous | TrustRadius Reviewer

Proofpoint Essentials

  • Easy to use
  • Automated user account creation
  • Automated user account deletion
  • Lots of options to make it work for your specific environment
Daniel Merkl | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
Randy Zuehlke | TrustRadius Reviewer

Proofpoint Essentials

  • Add encryption (secure emails) of outbound email to Business license.
  • Real-time user creations. Now it applies changes only in the beginning of the next hour.
  • More appearance customization for portal.
  • Sometimes it is blocking the same domain or sender again and again even if it was release and approved.
Valery Mezentsau | TrustRadius Reviewer

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 8.6
Based on 2 answers
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

Proofpoint Essentials

No score
No answers yet
No answers on this topic

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.3
Based on 4 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Proofpoint Essentials

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Cloud Email Security

I would select Cisco for the Cloud Email Security solution because it has high availability. The integrations you have with solutions in the email cloud are very easy to integrate. Cisco Cloud Email Security is among the leaders in email protection solutions. It is important to take into account all the functionality that can be configured and in this way, we will be protected
Anonymous | TrustRadius Reviewer

Proofpoint Essentials

I think Proofpoint is a lot easier to use and has a simpler design. I also really like the automated user creation and deletion which I'm not sure if Symantec had. We had use Symantec through an old MSP so it wasn't a decision we made to change but I would have changed if it was our [decision.]
Daniel Merkl | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Proofpoint Essentials

  • We are a financial company that requires a lot of regulations on the information security side, so Proofpoint is one of the key tools that closes lots of potential security breaches.
  • Decreased almost to zero the number of SPAM, Fraud and Phishing attacks.
  • Using that solution doesn't require to have a dedicated specialist for email security.
Valery Mezentsau | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Proofpoint Essentials

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.1
Proofpoint Essentials
10.0

Usability

Cisco Cloud Email Security
8.6
Proofpoint Essentials

Support Rating

Cisco Cloud Email Security
8.3
Proofpoint Essentials

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