17 Ratings
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Score 9.3 out of 100
4 Ratings
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Score 8 out of 100

Feature Set Ratings

    Secure Email Gateway

    7.3

    Cisco Cloud Email Security

    73%

    Symantec Messaging Gateway

    Feature Set Not Supported
    N/A
    Cisco Cloud Email Security ranks higher in 7/7 features

    Anti-malware

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Cusomizability

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Data Loss Protection

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Threat Detection

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Sandboxing

    6.5
    65%
    3 Ratings
    N/A
    0 Ratings

    End-to-End Encryption

    7.3
    73%
    3 Ratings
    N/A
    0 Ratings

    Management Tools

    7.1
    71%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Symantec Messaging Gateway is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.4

    Cisco Cloud Email Security

    74%
    5 Ratings
    8.0

    Symantec Messaging Gateway

    80%
    1 Rating

    Usability

    9.1

    Cisco Cloud Email Security

    91%
    1 Rating

    Symantec Messaging Gateway

    N/A
    0 Ratings

    Support Rating

    8.3

    Cisco Cloud Email Security

    83%
    3 Ratings

    Symantec Messaging Gateway

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco Cloud Email Security

    We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.
    Anonymous | TrustRadius Reviewer

    Symantec Messaging Gateway

    It is very well suited for an organization that wants to protect inbound email and use just one product. It may be less appropriate for an organization that is small or has a limited IT support staff.
    Steve P | TrustRadius Reviewer

    Pros

    Cisco Cloud Email Security

    • Advanced malware protection.
    • Integration with Office365.
    Anonymous | TrustRadius Reviewer

    Symantec Messaging Gateway

    • Prevents SPAM attacks.
    • Filters email based on content.
    • Blocks phishing links.
    • Blocks ransomware links/attacks.
    Steve P | TrustRadius Reviewer

    Cons

    Cisco Cloud Email Security

    • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
    • Emails with large attachment sizes can sometimes slow down the email loading process.
    Anonymous | TrustRadius Reviewer

    Symantec Messaging Gateway

    • The web interface can be difficult at times.
    Steve P | TrustRadius Reviewer

    Pricing Details

    Cisco Cloud Email Security

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Symantec Messaging Gateway

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Cisco Cloud Email Security

    Cisco Cloud Email Security 9.1
    Based on 1 answer
    It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

    With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
    Anonymous | TrustRadius Reviewer

    Symantec Messaging Gateway

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Cisco Cloud Email Security

    Cisco Cloud Email Security 8.3
    Based on 3 answers
    Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
    Anonymous | TrustRadius Reviewer

    Symantec Messaging Gateway

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Cisco Cloud Email Security

    Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
    Randy Zuehlke | TrustRadius Reviewer

    Symantec Messaging Gateway

    Without mentioning some of the other products by name, I can tell you that Symantec Messaging Gateway is one of the best.
    Steve P | TrustRadius Reviewer

    Return on Investment

    Cisco Cloud Email Security

    • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
    • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
    • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
    Wouter Hindriks | TrustRadius Reviewer

    Symantec Messaging Gateway

    • It would be difficult to determine the exact ROI Symantec Messaging Gateway had on your overall business. However, I can assure you the downtime suffered due to inbound email threats has been reduced to nearly zero in our environment. If IT isn't chasing down ransomware/phishing issues and users aren't staring at a quarantined PC, life is good.
    • There are no negative impacts on ROI that I can think of.
    Steve P | TrustRadius Reviewer

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