Cisco Cloud Email Security vs Symantec Messaging Gateway

Likelihood to Recommend

We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.

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Verified User

Engineer in Information Technology

Telecommunications Company, 501-1000 employees

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It is very well suited for an organization that wants to protect inbound email and use just one product. It may be less appropriate for an organization that is small or has a limited IT support staff.

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Steve P

IT LAN Administrator

Information Services FirmInformation Services, 51-200 employees

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Feature Rating Comparison

Cisco Cloud Email Security

Symantec Messaging Gateway

Anti-malware

Cusomizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

Pros

Advanced malware protection.
Integration with Office365.

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Verified User

Engineer in Engineering

Information Services Company, 201-500 employees

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Prevents SPAM attacks.
Filters email based on content.
Blocks phishing links.
Blocks ransomware links/attacks.

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Steve P

IT LAN Administrator

Information Services FirmInformation Services, 51-200 employees

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Cons

On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
Emails with large attachment sizes can sometimes slow down the email loading process.

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Verified User

Engineer in Information Technology

Marketing and Advertising Company, 11-50 employees

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The web interface can be difficult at times.

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Steve P

IT LAN Administrator

Information Services FirmInformation Services, 51-200 employees

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Usability

Cisco Cloud Email Security 9.1

Based on 1 answer

It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!

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Verified User

Engineer in Information Technology

Telecommunications Company, 501-1000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Cloud Email Security 8.7

Based on 3 answers

Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.

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Verified User

Engineer in Engineering

Information Services Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.

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Randy Zuehlke

IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Without mentioning some of the other products by name, I can tell you that Symantec Messaging Gateway is one of the best.

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Steve P

IT LAN Administrator

Information Services FirmInformation Services, 51-200 employees

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Return on Investment

Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.

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Wouter Hindriks

Technical Team Lead Network & Security

Missing Piece BVInformation Technology and Services, 11-50 employees

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It would be difficult to determine the exact ROI Symantec Messaging Gateway had on your overall business. However, I can assure you the downtime suffered due to inbound email threats has been reduced to nearly zero in our environment. If IT isn't chasing down ransomware/phishing issues and users aren't staring at a quarantined PC, life is good.
There are no negative impacts on ROI that I can think of.

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Steve P

IT LAN Administrator

Information Services FirmInformation Services, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Cloud Email Security

Symantec Messaging Gateway

Cisco Cloud Email Security

Symantec Messaging Gateway

Cisco Cloud Email Security

Symantec Messaging Gateway

Cisco Cloud Email Security vs Symantec Messaging Gateway