12 Ratings
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Score 8.4 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.
Anonymous | TrustRadius Reviewer

Symantec Messaging Gateway

It is very well suited for an organization that wants to protect inbound email and use just one product. It may be less appropriate for an organization that is small or has a limited IT support staff.
Steve P | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.4
Symantec Messaging Gateway
Anti-malware
Cisco Cloud Email Security
8.5
Symantec Messaging Gateway
Cusomizability
Cisco Cloud Email Security
6.8
Symantec Messaging Gateway
Data Loss Protection
Cisco Cloud Email Security
6.9
Symantec Messaging Gateway
Threat Detection
Cisco Cloud Email Security
8.2
Symantec Messaging Gateway
Sandboxing
Cisco Cloud Email Security
8.0
Symantec Messaging Gateway
End-to-End Encryption
Cisco Cloud Email Security
7.2
Symantec Messaging Gateway
Management Tools
Cisco Cloud Email Security
6.0
Symantec Messaging Gateway

Pros

Cisco Cloud Email Security

  • Advanced malware protection.
  • Integration with Office365.
Anonymous | TrustRadius Reviewer

Symantec Messaging Gateway

  • Prevents SPAM attacks.
  • Filters email based on content.
  • Blocks phishing links.
  • Blocks ransomware links/attacks.
Steve P | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
  • Emails with large attachment sizes can sometimes slow down the email loading process.
Anonymous | TrustRadius Reviewer

Symantec Messaging Gateway

  • The web interface can be difficult at times.
Steve P | TrustRadius Reviewer

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 9.1
Based on 1 answer
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

Symantec Messaging Gateway

No score
No answers yet
No answers on this topic

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.7
Based on 3 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Symantec Messaging Gateway

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Cloud Email Security

Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
Randy Zuehlke | TrustRadius Reviewer

Symantec Messaging Gateway

Without mentioning some of the other products by name, I can tell you that Symantec Messaging Gateway is one of the best.
Steve P | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Symantec Messaging Gateway

  • It would be difficult to determine the exact ROI Symantec Messaging Gateway had on your overall business. However, I can assure you the downtime suffered due to inbound email threats has been reduced to nearly zero in our environment. If IT isn't chasing down ransomware/phishing issues and users aren't staring at a quarantined PC, life is good.
  • There are no negative impacts on ROI that I can think of.
Steve P | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Messaging Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.2
Symantec Messaging Gateway
8.0

Usability

Cisco Cloud Email Security
9.1
Symantec Messaging Gateway

Support Rating

Cisco Cloud Email Security
8.7
Symantec Messaging Gateway

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