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Symantec Messaging Gateway

Symantec Messaging Gateway

Overview

What is Symantec Messaging Gateway?

Symantec offers their platform, the Symantec Messaging Gateway, as a secure email gateway.

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Recent Reviews

TrustRadius Insights

Customers have found that Symantec Messaging Gateway effectively solves their mail security requirements. With this product, users can …
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Pricing

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What is Symantec Messaging Gateway?

Symantec offers their platform, the Symantec Messaging Gateway, as a secure email gateway.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Symantec Messaging Gateway?

Symantec Messaging Gateway enables organizations to secure their email and productivity infrastructure with effective and accurate real-time antispam and antimalware protection, targeted attack protection, advanced content filtering, data loss prevention, and optional email encryption. With Messaging Gateway defending the email perimeter, organizations can effectively respond to new messaging threats, minimizing network disruption, preserving employee productivity, and protecting company reputation.

Symantec Messaging Gateway Features

  • Supported: Global Intelligence Network
  • Supported: Disarm
  • Supported: Reporting
  • Supported: Content Filtering
  • Supported: Data Loss Prevention
  • Supported: Email Encryption

Symantec Messaging Gateway Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesAmericas, Europe, Middle East, Africa, Asia
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Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customers have found that Symantec Messaging Gateway effectively solves their mail security requirements. With this product, users can build multiple rules to control incoming and outgoing emails, effectively blocking spam, infected emails, and marketing emails. The product has helped minimize SPAM attacks and filter emails based on their content. It successfully blocks phishing and ransomware links/attacks, providing effective email security. Users have successfully prevented and blocked phishing, spam, and campaign emails using the product's policies. The product also ensures secure email communication to and from the environment.

In addition to its strong email security capabilities, Symantec Messaging Gateway offers data loss prevention and content filtering features that many users find highly beneficial. The product effectively blocks malicious emails and provides reputation-based email blocking with daily updates. It helps organizations protect against threats via email, including blocking phishing emails, malicious attachments, and emails with a large reputation. Users have also implemented content-based filters as per their specific requirements. While the product does a very good job of reducing and eliminating threats in email, some users note that it may not be fully comprehensive in its job of fighting spam. Nonetheless, overall feedback has been positive, with approximately 200 users across 7 locations benefiting from the product's ability to reduce and eliminate email-based threats.

Users have expressed positive sentiments about Symantec Messaging Gateway, highlighting several key pros. Firstly, many users have praised the user-friendly interface of the product, stating that it is intuitive and easy to navigate, making their experience with the product seamless. Secondly, several reviewers have appreciated the ease of deployment and configuration of Symantec Messaging Gateway. They mentioned that it can be easily deployed on-premise and accessed through a web GUI, allowing for customization and flexibility in configuring security parameters. Lastly, numerous users have praised the high spam catch rate of Symantec Messaging Gateway. According to them, the product catches more than 99 percent of spam with a very low false positive rate. This feature has been highly valued by reviewers as it helps maintain a clean and secure email environment. Overall, these pros collectively make Symantec Messaging Gateway a highly regarded solution for users in need of robust email security.

Spam and marketing emails bypassing the system: Some users have reported that they encountered issues with spam and marketing emails bypassing Symantec Messaging Gateway, indicating a potential weakness in its filtering capabilities. This can lead to an influx of unwanted messages, compromising the effectiveness of the system.

Complex web user interface: Several users have found the web user interface of Symantec Messaging Gateway to be complex at times, leading to confusion and hindering efficient usage. The complexity may require additional time and effort for users to navigate through the interface effectively.

Challenging deployment into enterprise infrastructure: Users have mentioned that deploying Symantec Messaging Gateway into enterprise infrastructure can be complex, suggesting that improvements could be made to streamline the process. The complexity of deployment can result in delays or difficulties in integrating the solution seamlessly into existing systems.

Users recommend the following actions when using Symantec Messaging Gateway:

  • Set up customization and enable learning mode before enabling blocking. Users emphasize the importance of customizing the settings and enabling the learning mode feature before activating blocking. This allows the system to understand the organization's specific email communication patterns and accurately identify and block potential threats.

  • Use Symantec Messaging Gateway for on-premise mail servers with ATP feature. Some users specifically recommend utilizing Symantec Messaging Gateway for on-premise mail servers that have Advanced Threat Protection (ATP) capabilities. This combination provides an added layer of security against advanced threats like ransomware, ensuring comprehensive protection for organizations.

  • Suitable for organizations of any size relying heavily on email communication. Users highly recommend Symantec Messaging Gateway for organizations of all sizes that heavily rely on email communication. This solution offers complete protection against the latest threats, such as ransomware, safeguarding sensitive information and preventing potential breaches. Whether it's a small business or a large enterprise, this product is seen as valuable in ensuring email security.

One user query asks if it is possible to use Symantec Messaging Gateway in an Azure Cloud environment with load balancers.

Reviews

(1-1 of 1)
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Steve P | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Symantec Messaging Gateway as our threat protection and anti-spam solution for our email. Symantec Messaging Gateway is being used across the entire organization, approximately 200 people in 7 locations. It does a very good job of reducing and eliminating the threats that our users are subjected to in email.
  • Prevents SPAM attacks.
  • Filters email based on content.
  • Blocks phishing links.
  • Blocks ransomware links/attacks.
  • The web interface can be difficult at times.
It is very well suited for an organization that wants to protect inbound email and use just one product. It may be less appropriate for an organization that is small or has a limited IT support staff.
  • It would be difficult to determine the exact ROI Symantec Messaging Gateway had on your overall business. However, I can assure you the downtime suffered due to inbound email threats has been reduced to nearly zero in our environment. If IT isn't chasing down ransomware/phishing issues and users aren't staring at a quarantined PC, life is good.
  • There are no negative impacts on ROI that I can think of.
Without mentioning some of the other products by name, I can tell you that Symantec Messaging Gateway is one of the best.
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