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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Cloud Email Security

    Score9 out of 10
    N/ACisco's Cloud Email Security platform is a secure email gateway.N/A

    Trellix Email Security

    Score9.9 out of 10
    Enterprise companies (1,001+ employees)
    Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.

    $0

    per mailbox

    Pricing
    Cisco Cloud Email SecurityTrellix Email Security
    Editions & Modules
    No answers on this topic
    Server Edition
    $0
    per mailbox
    AVAS
    $0
    per mailbox
    Cloud Edition
    $0
    per mailbox
    Offerings
    Pricing Offerings
    Cisco Cloud Email SecurityTrellix Email Security
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Cloud Email SecurityTrellix Email Security
    Considered Both Products
    Cisco
    No answer on this topic
    Trellix (Musarubra US LLC)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    Cisco Cloud Email SecurityTrellix Email Security
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Cisco Cloud Email Security and Trellix Email Security
    Feature
    Cisco Cloud Email Security
    8.6
    3 Ratings
    2% above category average
    Trellix Email Security
    8.2
    6 Ratings
    3% below category average
    Anti-malware8.03 Ratings8.56 Ratings
    Customizability10.03 Ratings8.06 Ratings
    Data Loss Protection8.03 Ratings00 Ratings
    Threat Detection9.03 Ratings8.56 Ratings
    Sandboxing8.03 Ratings8.06 Ratings
    End-to-End Encryption9.03 Ratings00 Ratings
    Management Tools8.03 Ratings8.06 Ratings
    Best Alternatives
    Cisco Cloud Email SecurityTrellix Email Security
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Cloud Email SecurityTrellix Email Security
    Likelihood to Recommend
    8.0
    (5 ratings)
    9.0
    (6 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.3
    (3 ratings)
    User Testimonials
    Cisco Cloud Email SecurityTrellix Email Security
    Likelihood to Recommend
    Cisco
    It's suitable for content filtering applications using regex, hash, domain, or email... It's particularly perfect for a Cisco infrastructure. It's also perfect for a hybrid environment, such as on-prem/cloud. It's less appropriate for small- to mid-sized infrastructure because it's too complex for basic use. The UI can be improved as well.
    Read full review
    Trellix (Musarubra US LLC)
    It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.
    Read full review
    Pros
    Cisco
    • Advanced malware protection.
    • Integration with Office365.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Very user-friendly and simple interface.
    • Policy rules are easy to create and they work.
    • Very little downtime or operational impact.
    • Email delivery issues are easy to investigate and troubleshoot.
    Incentivized
    Read full review
    Cons
    Cisco
    • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
    • Emails with large attachment sizes can sometimes slow down the email loading process.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Sometimes feels that console running slow.
    • Riskware detection has a lot of false positive.
    • The user interface is not very intuitive.
    Incentivized
    Read full review
    Usability
    Cisco
    No answers on this topic
    Trellix (Musarubra US LLC)
    FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.
    Incentivized
    Read full review
    Support Rating
    Cisco
    Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
    • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
    • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • It can reduce the spam, malicious and phishing mails.
    • It has advanced threat intelligence.
    • It gives some false positives as well.
    • It has great decision making intelligence.
    Read full review
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