Likelihood to Recommend Cisco Cloudlock is a good fit for my organization consisting of 150 end users. While we have a small office product that can expand to cover any size organization, I would assume the overhead to monitor would increase. While my organization's business is in real estate, I would highly recommend this for all businesses that handle sensitive and private data. Being able to monitor our cloud infrastructure has allowed our security team to be more flexible in allowing approved users access as well.
Read full review It is appropriate for medium to large-scale enterprises, especially the ones that have remote employees. The live-monitoring feature is extremely useful in this case. However, the implementation and initial processing are headache-inducing so you definitely need a dedicated IT team. Be warned though, that not only is their interface quite complex, their customer service is also extremely unhelpful so you won't be able to implement this or tackle any issues without a skilled team. But if that isn't an issue, this is definitely worth a try!
Read full review Pros Cisco CloudLock offers a remote access options, very efficient and standard. Robust data security and monitoring of the sensitive database. Has an excellent self service, which is an option for quick operational progress. Read full review Integration with Forcepoint DLP. Excellent in monitoring shadow IT. Cloud Monitoring can be conducted. UEBA is excellent. Read full review Cons Although alert mechanism is good but it delays a bit. For implementation of DLP we had to hire a expert it took a lot of time to set up. Support [in my experience] is not good. Read full review Better reports Better technical support Better integration with other solutions as proxy and onpremise DLP Did I say better support? Read full review Usability The platform is really good but needs a lot of customization and effort. Need to build an AI platform that will help in customizations.
Read full review Support Rating They are very quick to respond and go the extra mile to help address our issues. That said, we've only needed them at the early stages of implementation for support help and occasionally when we want to do a full re-scan of our site. They are very flexible in working with us on the timing of such scans.
Read full review The expertise is highly lacking in the implementation side.
Read full review Alternatives Considered Amazon Macie is limited to an AWS environment and fulfills some of the same functions that CloudLock does in SaaS products. Both are very valuable tools, so the decision is not really which to use, but whether to use both for their respective environments. In general I feel CloudLock is a more powerful tool because it connects to Microsoft 365, which is more business critical for our organization, but that really is a personal call.
Read full review The interface of both the softwares is complex, but Forcepoint is certainly more complicated. But once you get past that, it is quite smooth and offers a lot of amazing features. It is one of the best options for remote security, although I would love to see more features - like encryption. The one place where it truly lacks is customer service, and since it has such an intricate implementation procedure, this one carries a lot of weight and needs to be improved to make this software even more accessible.
Read full review Return on Investment Allowed data to be accessed. Secured data. Meet client security requirements. Read full review We are working on strategies to understand what to do with the information that CASB gave to us, it would be good if Forcepoint gives us a few key points but they haven't. Read full review ScreenShots