What users are saying about
Top Rated
44 Ratings
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Score 9 out of 100
20 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Cisco Identity Services Engine (ISE) is rated higher in 1 area: Likelihood to Recommend
  • Forescout Platform (CounterACT) is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.9

Cisco Identity Services Engine (ISE)

89%
18 Ratings
8.7

Forescout

87%
10 Ratings

Usability

7.3

Cisco Identity Services Engine (ISE)

73%
2 Ratings

Forescout

N/A
0 Ratings

Support Rating

5.9

Cisco Identity Services Engine (ISE)

59%
8 Ratings
8.0

Forescout

80%
1 Rating

Likelihood to Recommend

Cisco Identity Services Engine (ISE)

Overall, management is not terrible if you have a stable network that is not overly complex. If you don't, this product will take considerable time to plan for an effective solution. I will say support is not very helpful, so if you need assistance after the initial sales rep assisted setup, good luck and be prepared to spend hours on the phone.
Anonymous | TrustRadius Reviewer

Forescout

ForeScout CounterACT is well suited for a company looking to strengthen their network security. It has allowed us to be confident that there is not a rogue device connecting directly into our network to gain access to company information. It may not be suitable to a company with a small IT department as it does require time up front to initially configure and on an on-going basis to manage.
Anonymous | TrustRadius Reviewer

Pros

Cisco Identity Services Engine (ISE)

  • Manage high-privilege access to communications equipment. It allows to be granular in the permissions, to have it integrated with the LDAP users and, most importantly, to audit what tasks each user performed.
  • Profile users and devices and assign privileges and access levels based on that combination. It greatly improves the user experience, since it does not depend on the network it is in, but on the access levels it has depending on the device. It also allows self-managed guest access with approval flow, which is essential for our business.
  • It has also allowed us to automate actions based on findings from StealWatch, Umbrella, AMP, etc.
Sebastián Sarasate | TrustRadius Reviewer

Forescout

  • Great in monitoring what applications versions are running and on what devices.
  • Good identification of unmanaged devices and segregating them.
  • Endpoint visibility.
Shirleen Muraya | TrustRadius Reviewer

Cons

Cisco Identity Services Engine (ISE)

  • ISE could really make improvements on software updates and patches. The updates and patches typically take a very long time to install.
  • ISE could improve some of its technical documentation on how to implement certain features that ISE can offer.
Anonymous | TrustRadius Reviewer

Forescout

  • More demos and training for newer versions released.
  • Can be quite complex in building of policy due to policies being complicated.
  • More interactive GUI would be helpful.
Candy Joey | TrustRadius Reviewer

Pricing Details

Cisco Identity Services Engine (ISE)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Forescout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 7.3
Based on 2 answers
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
Anonymous | TrustRadius Reviewer

Forescout

No score
No answers yet
No answers on this topic

Support Rating

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 5.9
Based on 8 answers
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals.I feel like this is a USP for Cisco support.
Simon Watkins | TrustRadius Reviewer

Forescout

Forescout 8.0
Based on 1 answer
They are prompt in their response with a complete resolution once they have identified the problem. Other OEM's generally give stop-gap arrangements and then later come with new upgrade versions. This gives downtime tasks to customers often, which isn't appreciated. Given the criticality of this software, their support is prompt.
Harmesh Trivedi | TrustRadius Reviewer

Alternatives Considered

Cisco Identity Services Engine (ISE)

Cisco ISE is very well designed and information is provided in very logical and consistent form in the WebGUI, which cannot be said about Aruba ClearPass or others. Policy design and flow are far clearer than in Aruba ClearPass, Microsoft NPS, or FreeRadius. Cisco ISE scalability is far greater than ClearPass or others. Cisco support is second to none which guarantees appropriate support in case of a failure or a bug.
Anonymous | TrustRadius Reviewer

Forescout

Forescout Platform (CounterACT) is capable to perform intelligent device classifications which able to group and segmentize the assets effectively. Besides, the classification techniques can be customized according to the organization requirements. With agentless deployment, any new or unused inventory can be managed easily. Overall interface is quite user-friendly and able to simplify the administration tasks.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Identity Services Engine (ISE)

  • ISE has allowed us to handle the sticky problem of giving IoT/gaming student devises network access. It allows hands-off management for roughly 2,000 users.
  • Attempting to get posturing and profiling working consistently has been a bear. The workflow is so convoluted it took dozens of man-hours to get it working in a test environment.
  • Centralized TACACS access to NADs has shaved 10-20% of our time spent configuring various boxes.
Anonymous | TrustRadius Reviewer

Forescout

  • We've managed to automate our cybersecurity to impressive extents, now the IT security team puts focus on more important things.
  • We've attained successful assets risk mitigation for our clients.
Anonymous | TrustRadius Reviewer

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