Likelihood to Recommend Overall, management is not terrible if you have a stable network that is not overly complex. If you don't, this product will take considerable time to plan for an effective solution. I will say support is not very helpful, so if you need assistance after the initial sales rep assisted setup, good luck and be prepared to spend hours on the phone.
Read full review It is perfectly suited for large organizations aiming for providing web security to the customers or also if they are interested to setup their own security perations center . It is one of the leading security tools in the market and offers comprehensive capability in dealing with web attacks
Read full review Pros Manage high-privilege access to communications equipment. It allows to be granular in the permissions, to have it integrated with the LDAP users and, most importantly, to audit what tasks each user performed. Profile users and devices and assign privileges and access levels based on that combination. It greatly improves the user experience, since it does not depend on the network it is in, but on the access levels it has depending on the device. It also allows self-managed guest access with approval flow, which is essential for our business. It has also allowed us to automate actions based on findings from StealWatch, Umbrella, AMP, etc. Read full review Full packet capture allows look back on security events Packet reconstruction is essential to make sense of packets captured Threat analysis of captured packets provide additional indicators of compromise Read full review Cons I guess the user experience itself, it's sometimes a little bit slow, but this is also dependent on the platform and the scale of the deployment of course. But actually functionality-wise it's really, really good. But yeah, it could sometimes be a little quicker to react on the good front. Read full review The meta part to form the dashboards were a bit complicated The user interface could be made more understandable Read full review Likelihood to Renew We are so very reliant on Cisco Identity Services Engine at this point that finding another solution would be a big hassle for us.
Read full review Usability For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
Read full review Reliability and Availability We do have to occasionally reboot the servers when they get low on memory, but we're also a few versions behind. Availability has generally been pretty good though with no major outages in the time that we've had it implemented.
Read full review Performance ISE performance has never been an issue for us. The system doesn't tend to slow down at all.
Read full review Support Rating Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals. I feel like this is a USP for Cisco support.
Read full review Implementation Rating I did participate in the implementation of Cisco ISE and while there were times when it was confusing and we had a lot of trial and error, overall the experience was fine.
Read full review Alternatives Considered So the security team selected Forescout because of its inventory functionality. We have had to utilize Cisco ISE though to actually push the SGT Policies as well as the SGACL mappings and the SXP Propagation across the switch infrastructure. There is a lot more configuration that has to happen in Forescout in order for it to manage the switches.
Read full review It was more advanced and comprehensive . The personalized dashboards and view was the major likeable difference . The correlation could help us analyze better and was more effective , the drill down features gives more information at one go
Read full review Scalability Yes, we have the ability to scale ISE to however many nodes and clusters we want, but of course this takes time and money for licenses.
Read full review Return on Investment Cisco ISE is fairly expensive, but I feel that the time it saves our team is well worth it. We have been able to roll this our to all of our teams, and they can each manage their own device and it is really convenient to have each team mange their own devices Once it is deployed and configured, it seems like there isn't much upkeep, so we don't have to hire someone to manage it we do it by committee. Read full review The tool is great and an important part of my tool box The level of administration needed is a little too high Support relationships have to be customer led and prompted Read full review ScreenShots