Cisco Identity Services Engine (ISE) Review
June 11, 2024

Cisco Identity Services Engine (ISE) Review

Pranav Nandgaonkar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with Cisco Identity Services Engine (ISE)

In my organization or more because I'm into professional services in my client's location, I support the client to make sure the product is architected well enough to scale to their requirements and give them the best results out of the architecture. Also supporting the operations team in a way to have efficient operations and make sure that the end user issues are resolved efficiently enough.

Pros

  • The most beneficial thing that I love about it, there are tons of things that I love about ISE and that it does well, but the most fascinating that I feel about is its integration with DNA center or Catalyst Center using PX Grid as the protocol wherein ISE acts as a policy server for the entire campus hand in hand with Catalyst Center to make sure that the policy policy follows the user and also in the background hand in hand with DNA Center or Catalyst Center makes sure microsegmentation is implemented so that east west traffic is blocked and takes care of the campus.

Cons

  • Definitely product needs to be improved in a way more from a troubleshooting aspect. Some of the flows like guest flow specifically is one of the emphasis that I would focus on for improving this product because the troubleshooting aspect when it comes to complex guest flows is one of the things that needs to be focused on. I have made sure that the feedback button that is available on ISE, I have also provided my feedback there and there is a Make a Wish button as well, so my recommendations and feedback I have made sure to post it on that as well.
  • Another area where I would see more improvement can be done is focusing on the integration part and opening it up as much as Cisco can with other platforms because Cisco integrations are definitely decent and have helped my customers and other customers to Excel, but when we open it up for other platforms or generic third party platforms that can actually make sure that we achieve much more efficient results, what ISE is achieving today
  • Definitely it has had a positive impact on the entire business objective in achieving what our customers are willing to do and the way we have achieved that has definitely given out quantitative numbers as well as qualitative results. I would say customers are more than happy to keep using the same Cisco products. Definitely with innovation that Cisco provides with either be IT upgrades or integrating it with other cross-platform products within Cisco as well as other third party platforms

Do you think Cisco Identity Services Engine (ISE) delivers good value for the price?

Yes

Are you happy with Cisco Identity Services Engine (ISE)'s feature set?

Yes

Did Cisco Identity Services Engine (ISE) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Identity Services Engine (ISE) go as expected?

Yes

Would you buy Cisco Identity Services Engine (ISE) again?

Yes

I would say from a best suited perspective, any organization that has endpoints, definitely I would say knowing that they have infrastructure specific to Cisco or even any third party when it comes to having a network access control or a AAA server. I think even today based on the Gartner reports as well, ISE is the preferred option and I would definitely recommend is over any other AAA servers when it comes to not well suited or wherever I would not recommend using ISE is well I haven't come across any set scenario where I would not recommend ISE or I would recommend any other product. I think all the use cases or the task that the way ISE is designed to cater to multiple use cases, I think those are definitely valid use cases. I haven't seen much value, if I have to answer this question, something known as threat nac. I personally haven't seen much value in deploying ISE in that environment, so that is one of the areas I would not recommend or just because I haven't tested it, I would not recommend ISE yet.

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