What users are saying about
25 Ratings
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Score 8 out of 100
6 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Cisco Identity Services Engine (ISE)

Overall, management is not terrible if you have a stable network that is not overly complex. If you don't, this product will take considerable time to plan for an effective solution. I will say support is not very helpful, so if you need assistance after the initial sales rep assisted setup, good luck and be prepared to spend hours on the phone.
Anonymous | TrustRadius Reviewer

ZeroFOX

ZeroFOX is well suited for companies who want to track and takedown accounts that are impersonating them but isn’t so great for personal use - it’s built well for medium large companies who have a large workload.
Anonymous | TrustRadius Reviewer

Pros

Cisco Identity Services Engine (ISE)

  • Manage high-privilege access to communications equipment. It allows to be granular in the permissions, to have it integrated with the LDAP users and, most importantly, to audit what tasks each user performed.
  • Profile users and devices and assign privileges and access levels based on that combination. It greatly improves the user experience, since it does not depend on the network it is in, but on the access levels it has depending on the device. It also allows self-managed guest access with approval flow, which is essential for our business.
  • It has also allowed us to automate actions based on findings from StealWatch, Umbrella, AMP, etc.
Sebastián Sarasate | TrustRadius Reviewer

ZeroFOX

  • Great overall picture of all accounts that aren’t protected by our company.
  • UI is very easy to use and quick clicks let you navigate to where to need to be efficiently.
  • Very fast customer service - we have a company partner that responds quickly and to the point.
Anonymous | TrustRadius Reviewer

Cons

Cisco Identity Services Engine (ISE)

  • Lot and lots of settings. if they could simplify the process or have a template that would make things easier.
  • No batch edit. Would be nice to change settings of multiple devices at a time.
Anonymous | TrustRadius Reviewer

ZeroFOX

  • Would like to see email integration within the system if possible.
  • Would be great to have language options within the system for quick translations.
Anonymous | TrustRadius Reviewer

Usability

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 7.3
Based on 2 answers
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
Anonymous | TrustRadius Reviewer

ZeroFOX

No score
No answers yet
No answers on this topic

Support Rating

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 5.7
Based on 7 answers
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals.I feel like this is a USP for Cisco support.
Simon Watkins | TrustRadius Reviewer

ZeroFOX

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Identity Services Engine (ISE)

I haven't tried any other vendor when it comes to AAA. It seems that ISE was preceded by Cisco ACS. Cisco seems to be the front runner when it comes to this level of security and implementation. Why would you go to another vendor if you know Cisco is the vendor setting the bar?
Thomas Osborne | TrustRadius Reviewer

ZeroFOX

No answers on this topic

Return on Investment

Cisco Identity Services Engine (ISE)

  • It certainly wasted a lot of SE resources.
  • It was a waste of budget and time of my people to try to get it running.
Anonymous | TrustRadius Reviewer

ZeroFOX

  • Reducing rogue threats may have saved us from negative situations where customers may have thought an impersonating account was really us.
  • Prevention of social media backlash.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Identity Services Engine (ISE)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ZeroFOX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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