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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki Insight

    Score7.6 out of 10
    N/ACisco Meraki Insight is a network analytics tool that supports troubleshooting, and helps IT administrators optimize the end user experience, so as to significantly reduce the time it takes to isolate network or application problems.N/A

    Nexthink

    Score7.3 out of 10
    N/ANexthink Workplace Experience is a cloud-native platform allowing IT teams to manage the Digital Employee Experience (DEX) by providing insights across devices, applications, users, operating systems, locations and organizational units.N/A
    Pricing
    Cisco Meraki InsightNexthink
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Meraki InsightNexthink
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Meraki InsightNexthink
    Considered Both Products
    Cisco
    No answer on this topic
    Nexthink
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Cisco Meraki InsightNexthink
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Catalyst Assurance
    Score8.1 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
    Cisco Catalyst Assurance
    Score8.1 out of 10
    Cisco ThousandEyes
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki InsightNexthink
    Likelihood to Recommend
    10.0
    (3 ratings)
    9.1
    (12 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Meraki InsightNexthink
    Likelihood to Recommend
    Cisco
    Within healthcare, services, or manufacturing organizations the Cisco Meraki systems have performed remarkably well. The security standpoint of Cisco aligned equipment needs no additional mentioning other than they are the top choice for Federal, State, and Local governments as well as a plethora of organizations from different market areas.
    Incentivized
    Read full review
    Nexthink
    I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. All of this evidence cuts how the "it could possibly be this" and "maybe it's that" discussions when you're troubleshooting an issue. It may not provide the exact answer all the time, but it gives you a "compass point" on where you need to start looking to resolve the issue. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next.
    Read full review
    Pros
    Cisco
    • Configuration options.
    • Easy to use Dashboard.
    • Reporting
    Incentivized
    Read full review
    Nexthink
    • It allows for an IT department to be proactive with finding/solving issues before they happen
    • It allows for a company to have a great tool for engaging with end users using campaigns/surveys
    • It shows the full overall picture of a device/network connections when troubleshooting user issues.
    Read full review
    Cons
    Cisco
    • Expensive maintenance fee.
    • Expensive equipment.
    Incentivized
    Read full review
    Nexthink
    • The on-premise solution can be slow at times and resource-demanding even on newer laptops. (This isn't the case with the cloud offering.)
    • Some useful features are only available to cloud customers.
    • Library pack configuration could be made easier, often these packs require some customization and it's not always clear how to get them up and running after importing.
    Read full review
    Alternatives Considered
    Cisco
    Cisco Meraki has made the world of management so much easier, allowing IT Administrators and Business Management personnel to enjoy more time on the business needs and less time managing equipment.
    Incentivized
    Read full review
    Nexthink
    Nexthink had better integration and a better user interface. 1E did not have the engagement capability which is so critical to many of the actions we complete using Nexthink. Nexthink had better trending data capabilities. 1E did not capture and hold data the way Nexthink does so all data assumes you are able to pull information from all systems at any time. with remote systems it is unlikely you will capture all systems at the same time so it makes any actions less effective. this review was performed 4 years ago so 1E may have addressed some of these limitations but Nexthink has also grown and continues to add and improve on their industry-leading capabilities.
    Incentivized
    Read full review
    Scalability
    Cisco
    Just about every department we've been asked to provide access to has been able to utilize this system. Be it from a CCTV perspective or for environment reporting, Cisco Meraki Insight can fit into this situation with ease, and without a great deal of training, our users found the system very intuitive.
    Incentivized
    Read full review
    Nexthink
    No answers on this topic
    Return on Investment
    Cisco
    • The ease of use saved us many hours of billable time.
    • Support added lots of value.
    • Licensing and equipment cost really put a damper on overall value (being so high).
    Incentivized
    Read full review
    Nexthink
    • SCCM proactive remediation: Automatically resolving hundreds of SCCM issues per month
    • Hardware: Identification of over $5m cost avoidance by seeing a lack of usage for 128GB SSDs - no need to upgrade to 256GB... coupled with OneDrive migration packs in the Nexthink library this is valuable.
    Incentivized
    Read full review
    ScreenShots

    Nexthink Screenshots

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