Cisco Meraki SM vs ManageEngine Mobile Device Manager Plus

• The tagging feature is quite nice. One of the tags we use is for lost/stolen devices and we have it configured to email us when one of these devices show to be online. This allows us to take actions (such as remote wipe, track GPS, etc).
• The ability to configure Geofences is also a nice feature to have. This allows us to restrict where our clients/employees are able to utilize the device.
• Cloud-based management offers the ease of management which simply is not found with on-premises solutions.

Read full review

• Localization.
• App inventory.
• Control devices in real-time.
• Push app and configuration.
• Separate business and personal profile.

Read full review

• Currently the application addition to Meraki has gone through some changes that make it not as user friendly as it used to be but has improved some areas of the function such as easy of deployment.
• It would be nice to have the ability to reset a users password from the control panel. This function is currently missing.
• Some of the navigation within the panel is not the best. It is a little obscure at times where you need to go for certain functions. For instance, to manage users, instead of a nav feature just saying, Manager Users, you have to know to click on a link simply called, "General". This could be improved.

Read full review

• Email enrollment: the e-mail enrollment option for devices is inconsistent, and this is an area that would seem like an easy fix. In most of the cases where we've tried to enroll devices via email, the text is incredibly small and the hyperlinks are either not visible or not easily clickable unless you zoom in a lot. When requiring staff the enroll their own device, you essentially have to rely on the SMS enrollment option.
• SMS enrollment credits: the option for SMS enrollment actually works great. However, where it needs to be improved is how the credits are provisioned. There is no way to actually purchase additional credits. When you first sign up for ManageEngine MDM Plus, you are given a set amount of credits. Once those run out, it is a huge pain to try to obtain more. It should be possible to be able to simply order additional credits.
• Management console interface: the management console has a lot of excellent features, but the design has a lot of room for improvement. The navigation menus are a little confusing. For example, areas for enrollment, inventory, and device management all have lists of managed devices, but each has different information. It should be easy to simply click on a device and tell whether it's already been enrolled, etc. without the need for jumping around separate pages.
• Client user management: when you enroll a device via an end-user, you must add a user ID and email address. If you ever want to update those, you can't. Further, you can't seem to be able to delete users altogether. When employees leave and new ones are hired, phone numbers tend to get flipped around. This has caused a few headaches in enrolling/removing devices.

Read full review

• Allowed us to track phone data usage to save on data overage costs
• Billing of applications to specific departments cut down on administrative hours spent looking at bills line by line
• Track and recover lost or stolen devices with fairly accurate GPS

Read full review

• Improve security for mobile devices.
• Monitor and manage mobile devices.
• Push configuration and business applications.

Read full review