Likelihood to Recommend It is very helpful if you need to restrict the apps a student or employee can have on their device. I had teachers using Netflix on the iPads before I brought them under management. Restricting them will make you unpopular with some of your employees, however, I advise them the device is being provided for business use and, therefore we have the right and responsibility to manage it.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
An amazing solution for an organisation of up to 25 devices as they offer a free subscription. You could use this to trial the product at your organisation. The perfect fit for any size of organisation with the software being simple enough for non-technical staff to be able to deploy and manage devices.
Read full review Pros We can create templates for our mobile devices that make new hardware deployments a breeze. Pushing out new with Apple Business Manager is easy and efficient. We get tons of real-time information on our devices and useful historical information and logs. Kiosk and Single App mode is great for single purpose tablets. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Geo tracking: once the mobile app is installed, the phone checks in to our cloud management console and we can ping the location of the device easily. Lost/stolen device: when a device is lost or stolen, we can make the phone make a sounds to help in finding it or perform a complete wipe to remove any sensitive data. App management: they make it easy to add mobile apps that can automatically be pushed out to all of the managed devices. It is easy to control what apps you want to have immediately installed, apps you want to make available, or apps you want to block. Read full review Cons Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable. The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult. Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Documents are sorted by some random order by default, users need to manually select "sort by A-Z", and even by doing so, coming out of documents and back in will reset the order to the random one. Would be amazing if A-Z was default, or if I could find out what this default order was to edit the files accordingly. Playing audio files from the app is approached as if it was a video: if you come out of the app or lock the screen, the audio will stop. Would be great if it could act like music apps and keep playing with locked screen. Read full review Likelihood to Renew ManageEngine, A Div of Zoho Corporation Pvt Ltd
We would be very likely to renew unless there were unforeseen changes to our budget.
Read full review Usability It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Support Rating We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Alternatives Considered The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
We selected ManageEngine Mobile Device Manager Plus because is one of the best solutions on the market. Very good price, easy deployment, and management. Great support from the vendor. Great user community on forums. Geolocation and real-time management are very useful. The product is constantly improving and offers many possibilities
Read full review Scalability It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Return on Investment Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Significant reduction in the time for configuring new devices when changing mobile contracts Reduction in the time to resolve issues from hours to minutes Read full review ScreenShots