Cisco Meraki, a quick, easy MDM with a decent feature set
February 28, 2020

Cisco Meraki, a quick, easy MDM with a decent feature set

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Meraki Systems Manager

We are using Cisco Meraki Systems Manager to manage every mobile tablet or mobile phone in our organisation, it provides the tools we need to maintain compliance and ensure our devices are operating in a managed and secure way. The IT department manages the software, however the devices that are managed are in use across the whole organisation.
  • Ease of use
  • Ease of remotely installing device profiles
  • Ease of remotely installing apps
  • We haven't been able to force device updates without the need for the devices to be enrolled in DEP.
  • IP location is not very accurate.
  • We have used it to comply with various cybersecurity schemes.
  • We have used it to recover lost mobile devices.
  • We have also used it to track usage of devices to see if they can be better allocated.
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.

Do you think Cisco Meraki SM delivers good value for the price?

Yes

Are you happy with Cisco Meraki SM's feature set?

Yes

Did Cisco Meraki SM live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki SM go as expected?

Yes

Would you buy Cisco Meraki SM again?

Yes

Cisco Meraki Systems Manager is well suited to organizations that want a budget MDM that covers most needs. It complies with the security needs for some cybersecurity schemes such as Cyber Essentials Plus. It is well suited for organizations that are also looking for an easy-to-setup MDM with low training requirements.