41 Ratings
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Score 9.1 out of 100
9 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Trend Micro Mobile Security for Enterprises is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

Cisco Meraki SM

90%
11 Ratings
9.5

Trend Micro Mobile Security for Enterprises

95%
3 Ratings

Usability

9.0

Cisco Meraki SM

90%
1 Rating

Trend Micro Mobile Security for Enterprises

N/A
0 Ratings

Support Rating

8.0

Cisco Meraki SM

80%
4 Ratings
9.0

Trend Micro Mobile Security for Enterprises

90%
2 Ratings

Product Scalability

8.6

Cisco Meraki SM

86%
5 Ratings

Trend Micro Mobile Security for Enterprises

N/A
0 Ratings

Likelihood to Recommend

Cisco Meraki SM

One of the scenarios where we can apply Cisco System Manager is when our company has the need to manage, monitor and support mobile devices and portable computing equipment, allowing us centralized management and remote support for devices. If we have devices apple system manager has more features. A scenario where it does not apply is when we have mobile devices that are not compatible with the SM software.
Anonymous | TrustRadius Reviewer

Trend Micro Mobile Security for Enterprises

Mobile Security can be applied to any business and is relevant to all business today. The importance of controlling the endpoint cannot be emphasised enough especially with the rapid growth of PII laws across the globe. Looking at the applications, Mobile Security not the only reason for the rating but rather the total ecosystem you get with Trend. It must be noted that I was a fiercely opposed to Trend but once I seen this Ecosystem in place and working, with the people backing it, I am happy to say that I was wrong. Buzzwords / bragging rights aside I would rather have Trend defending my infrastructure than any other brand.
Ian Keller | TrustRadius Reviewer

Pros

Cisco Meraki SM

  • We can create templates for our mobile devices that make new hardware deployments a breeze.
  • Pushing out new with Apple Business Manager is easy and efficient.
  • We get tons of real-time information on our devices and useful historical information and logs.
  • Kiosk and Single App mode is great for single purpose tablets.
Philip Dixon | TrustRadius Reviewer

Trend Micro Mobile Security for Enterprises

  • It is good at blocking calls and text messages.
  • The interface is easy to navigate and the features it offers are quite visible.
  • It provides backup storage which is very useful for us.
  • Its features are its basic strength like message blocking, battery measurement as well as network protection.
Mike Oscar | TrustRadius Reviewer

Cons

Cisco Meraki SM

  • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
  • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
  • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
Anonymous | TrustRadius Reviewer

Trend Micro Mobile Security for Enterprises

  • The interface may take some time to get used to.
  • Scanning sometimes is really quick, which appears to be too fast to actually check everything.
Susan Hammiche | TrustRadius Reviewer

Pricing Details

Cisco Meraki SM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Trend Micro Mobile Security for Enterprises

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Meraki SM

Cisco Meraki SM 9.0
Based on 1 answer
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
Laurance J. Specht | TrustRadius Reviewer

Trend Micro Mobile Security for Enterprises

No score
No answers yet
No answers on this topic

Support Rating

Cisco Meraki SM

Cisco Meraki SM 8.0
Based on 4 answers
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
Anonymous | TrustRadius Reviewer

Trend Micro Mobile Security for Enterprises

Trend Micro Mobile Security for Enterprises 9.0
Based on 2 answers
I have not run into any issues when contacting support. My issues were resolved with ease.
Susan Hammiche | TrustRadius Reviewer

Alternatives Considered

Cisco Meraki SM

The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
Anonymous | TrustRadius Reviewer

Trend Micro Mobile Security for Enterprises

Its not on the individual points where Trend stands out but the holistic security you get. In general other vendors buy solutions, sell then integrate into their product portfolio. This approach which leads to installation and interoperability issues as well as adding more screens to watch for the real life view on the endpoint. Trend, in my experience, do not launch immature applications to market and when it comes out it works well with the other Trend applications in the estate, it plays nice with others also.
Ian Keller | TrustRadius Reviewer

Scalability

Cisco Meraki SM

Cisco Meraki SM 8.6
Based on 5 answers
It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
Matthaniel Cowell | TrustRadius Reviewer

Trend Micro Mobile Security for Enterprises

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki SM

  • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
Mike Madsen | TrustRadius Reviewer

Trend Micro Mobile Security for Enterprises

  • Our mobiles phones and data are secure with this tool.
  • This tool seems to work so well and provides good protection.
  • It ensures message protection and network protection too.
Mike Oscar | TrustRadius Reviewer

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