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Cisco Meraki SM vs. Trend Micro Mobile Security for Enterprises

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki SM

    Score9.6 out of 10
    N/ACisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.N/A

    Trend Micro Mobile Security for Enterprises

    Score6.2 out of 10
    N/ATrend Micro Mobile Security for Enterprises os a mobile device management (MDM) application, available standalone or part of the Trend Micro Smart Protection Suite.N/A
    Pricing
    Cisco Meraki SMTrend Micro Mobile Security for Enterprises
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Meraki SMTrend Micro Mobile Security for Enterprises
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Meraki SMTrend Micro Mobile Security for Enterprises
    Considered Both Products
    Cisco
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    Cisco Meraki SMTrend Micro Mobile Security for Enterprises
    Small Businesses
    Apple Business Essentials
    Score8.2 out of 10
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    Medium-sized Companies
    Jamf Pro
    Score8.7 out of 10
    Cisco Meraki SM
    Score9.6 out of 10
    Enterprises
    Jamf Pro
    Score8.7 out of 10
    Jamf Pro
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki SMTrend Micro Mobile Security for Enterprises
    Likelihood to Recommend
    9.6
    (16 ratings)
    9.7
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (2 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.4
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Meraki SMTrend Micro Mobile Security for Enterprises
    Likelihood to Recommend
    Cisco
    It is very helpful if you need to restrict the apps a student or employee can have on their device. I had teachers using Netflix on the iPads before I brought them under management. Restricting them will make you unpopular with some of your employees, however, I advise them the device is being provided for business use and, therefore we have the right and responsibility to manage it.
    Incentivized
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    Trend Micro
    Mobile Security can be applied to any business and is relevant to all business today. The importance of controlling the endpoint cannot be emphasised enough especially with the rapid growth of PII laws across the globe. Looking at the applications, Mobile Security not the only reason for the rating but rather the total ecosystem you get with Trend. It must be noted that I was a fiercely opposed to Trend but once I seen this Ecosystem in place and working, with the people backing it, I am happy to say that I was wrong. Buzzwords / bragging rights aside I would rather have Trend defending my infrastructure than any other brand.
    Incentivized
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    Pros
    Cisco
    • We can create templates for our mobile devices that make new hardware deployments a breeze.
    • Pushing out new with Apple Business Manager is easy and efficient.
    • We get tons of real-time information on our devices and useful historical information and logs.
    • Kiosk and Single App mode is great for single purpose tablets.
    Incentivized
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    Trend Micro
    • It is good at blocking calls and text messages.
    • The interface is easy to navigate and the features it offers are quite visible.
    • It provides backup storage which is very useful for us.
    • Its features are its basic strength like message blocking, battery measurement as well as network protection.
    Incentivized
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    Cons
    Cisco
    • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
    • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
    • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
    Incentivized
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    Trend Micro
    • The interface may take some time to get used to.
    • Scanning sometimes is really quick, which appears to be too fast to actually check everything.
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    Usability
    Cisco
    It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
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    Trend Micro
    No answers on this topic
    Support Rating
    Cisco
    We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
    Incentivized
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    Trend Micro
    I have not run into any issues when contacting support. My issues were resolved with ease.
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    Alternatives Considered
    Cisco
    The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
    Incentivized
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    Trend Micro
    Its not on the individual points where Trend stands out but the holistic security you get. In general other vendors buy solutions, sell then integrate into their product portfolio. This approach which leads to installation and interoperability issues as well as adding more screens to watch for the real life view on the endpoint. Trend, in my experience, do not launch immature applications to market and when it comes out it works well with the other Trend applications in the estate, it plays nice with others also.
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    Scalability
    Cisco
    It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
    Incentivized
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    Trend Micro
    No answers on this topic
    Return on Investment
    Cisco
    • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
    Incentivized
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    Trend Micro
    • Our mobiles phones and data are secure with this tool.
    • This tool seems to work so well and provides good protection.
    • It ensures message protection and network protection too.
    Incentivized
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    ScreenShots