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Cisco Secure Access vs. Symantec Cloud Secure Web Gateway

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Access

    Score8.9 out of 10
    N/AA cloud-delivered security service edge (SSE) solution, grounded in zero trust, designed to give users an exceptional user experience and protected access from any device to anywhere.N/A

    Symantec Cloud Secure Web Gateway

    Score8.5 out of 10
    N/ASymantec Cloud Secure Web Gateway (formerly Web Security Service) is a line of defense against modern-day cyber threats. A critical capability of Symantec SSE, it enables enterprises to control access, protects users from threats, and secures their sensitive data.N/A
    Pricing
    Cisco Secure AccessSymantec Cloud Secure Web Gateway
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Secure AccessSymantec Cloud Secure Web Gateway
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Secure AccessSymantec Cloud Secure Web Gateway
    Considered Both Products
    Cisco
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    34 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    29 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    30 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    29 Answers
    No answers on this topic
    Best Alternatives
    Cisco Secure AccessSymantec Cloud Secure Web Gateway
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Palo Alto Networks Prisma Access
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Palo Alto Networks Prisma Access
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure AccessSymantec Cloud Secure Web Gateway
    Likelihood to Recommend
    9.0
    (33 ratings)
    8.5
    (3 ratings)
    Usability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Cisco Secure AccessSymantec Cloud Secure Web Gateway
    Likelihood to Recommend
    Cisco
    Cisco as a whole solution, Cisco Secure Access as a solution is very well suited. If you want to simplify the operations and the way that you provide access to certain things, rollout and deployment are fairly straightforward and fairly fast if you know how to configure it properly. Regarding private access, there's still some things that need to be addressed to mitigate certain connections that aren't working correctly through the VPN, or maybe create some kind of exception. The most famous ones are things with Microsoft or other vendors, where, when you send that information through the VPN, split tunnels aren't necessarily the only configurations you have to consider. Things like IPS, decryption, you also have to look at those things as well. It might be good to try to enhance those types of configurations and maybe also document those things so that the users are aware.
    Incentivized
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    Broadcom
    Symantec Web Security Service monitors and filters network traffic to protect web servers from cyberattacks. Its single dashboard view, excellent UI/UX, and easy DLP integration make it a market leader. Excellent sandboxing for safe browsing in restricted IT networks. Threat categorization and stateful SSL description of web traffic to identify dynamic threat vectors. However, alerts and notifications only work quickly when large-scale DDoS attacks happen.
    Incentivized
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    Pros
    Cisco
    • In my experience, zta (zero trust access) is done well in Cisco Secure Access
    • In my opinion, segmentation is done well in Cisco Secure Access
    • I think traffic security is done well in Cisco Secure Access
    • In my experience, enterprise security is done well in Cisco Secure Access
    Incentivized
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    Broadcom
    • Complete web protection.
    • Easy to setup.
    • Great reputation and credibility.
    Incentivized
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    Cons
    Cisco
    • The integration into the Meraki dashboard is not yet complete, you have to use several interfaces to complete the configuration, the services should be fully integrated to provide better handling
    • Integration of firewall rules onprem and cloud should be standardized
    • Better user management / import
    Incentivized
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    Broadcom
    • Advanced and targeted attacks
    • Policy granularity
    • better support
    Incentivized
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    Usability
    Cisco
    It's simpler to identify or find things within the platform. Obviously, there are always things to improve, maybe in the GUI or in certain things coming over from Umbrella, because this platform is actually adopting a lot of the Umbrella solutions. And it's just a matter of trying to navigate through it. I really like the way it's simplified in how you categorize your internal policies and your private access policies. It's just a different mindset and a different way of creating policies in this case, compared to how Umbrella did in the past with rule sets and those kinds of things. But the actual solution itself works pretty well when you understand it.
    Incentivized
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    Broadcom
    No answers on this topic
    Support Rating
    Cisco
    No answers on this topic
    Broadcom
    The support has become average ever since broadcom acquisition and they moving to GCP. There is no focus of existing customers as the presale do not exist
    Incentivized
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    Alternatives Considered
    Cisco
    We selected Cisco Secure Access due to the intuitive GUI and ease of use. The agent deployment was simple and easy to maintain. Any additional updates or changes were quickly deployed, and users found the customized block messages useful. From analytics and management, the Secure Access Product has been simple to manage and provides a robust level of security and flexibility that we haven't found in any other product yet.
    Incentivized
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    Broadcom
    Symantec Web Security Service is a powerful tool for moderating website traffic and protecting user data. Easy DLP integration makes it a market leader, and it works with Symantec DLP and EDR to protect remote users' browsing activity. Threat categorization and stateful SSL description of web traffic to identify dynamic threat vectors. Unified threat dashboard with seamless alerting. So compared to other solutions, it is standout.
    Incentivized
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    Return on Investment
    Cisco
    • The impact Cisco Secure Access has on our organization's overall business objectives is that we Replaced Bomgar
    • Another impact Cisco Secure Access has on our organization's overall business objectives is that it Eliminated giving vendors AD accounts
    • A third impact Cisco Secure Access has on our organization's overall business objectives is that Cisco Secure Access is Quick to deploy
    Incentivized
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    Broadcom
    • Slightly on the costlier side.
    • Less risk of security lapse.
    • Extensive protection against web attacks.
    Incentivized
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