Cisco Secure Email Threat Defense vs. MailGate SC

I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!

Incentivized

MailGate is well suited for organizations that have sensitive information with the need to securely transport via email, it is less appropriate for larger organizations as the overhead for administrators becomes more complex

Incentivized

• Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
• Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
• Creating unique policies that were tailored to block or allow emails from certain senders.
• Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
• Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
• Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
• Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.

Incentivized

• Ability to alert a variety of statuses to administrators via email
• Shows health status of the appliance to ensure proper functionality

Incentivized

• The web interface is definitely dated
• The software updates to the user interface and the documentation online are not congruent. Some docs are old and information is lacking to make changes
• The email filtering and email search features are really dated. And other tools are more user friendly

Incentivized

• External storage configuration is complex to set up
• Customer support is average, can be slow depending on the type of issue or request

Incentivized

There is a 50/50 chance that we will renew. We are in the middle of moving from on-prem to the cloud so we may not need it once we are fully migrated.

Incentivized

Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs

Incentivized

Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.

Incentivized

Cisco always provides good support for all of their solutions. As usual, Cisco support is top notch, from their initial sales teams to the post support, we have always felt comfortable with using Cisco solutions. Their documentation is also very good, frequent updates to the documents with feature enhancements and support notes. All around very good suppot

Incentivized

The implementation went well, no issues or problems to report.

Incentivized

The security teams also evaluated similar offerings but went with Cisco Secure Email since this comes from a big name and they wanted to ensure complete compliance and protection assurance. The primary reasons for selecting Cisco Secure Email were integration with office 365, hybrid deployment availability, and greater customization options available.

Incentivized

MailGate works well with administrative control and ease of use for setting up TLS connectivity between clients

Incentivized

• Although Microsoft offers security controls with Office 365, security with Cisco Secure Email for our business email and protection against some advanced malware has more robust security features, such as automatic mailbox remediation and email intelligence top threats.
• I currently have security and advanced malware protection to Office 365.
• Lately, Cisco Secure Email had an update which added two new features that allows us to prevent phishing emails and protects the company's domain.

Incentivized

• MailGate has allowed the organization to accept more clients with their knowledge of our ability to securely send emails

Incentivized