What users are saying about
28 Ratings
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Score 8.7 out of 100
5 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • IBM Secure Gateway is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.0

Cisco Secure Web Appliance

60%
9 Ratings
7.0

IBM Secure Gateway

70%
1 Rating

Usability

9.0

Cisco Secure Web Appliance

90%
1 Rating

IBM Secure Gateway

N/A
0 Ratings

Support Rating

6.4

Cisco Secure Web Appliance

64%
4 Ratings

IBM Secure Gateway

N/A
0 Ratings

Likelihood to Recommend

Cisco

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
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IBM

Datapower external connectivity is made easy with built-in client provisions in gateway servers. [There are] other use cases if you need to access resources in IBM Cloud with enterprise connectivity setup.
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Pros

Cisco

  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
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IBM

  • Ease of setup
  • Integrated Datapower clients
  • Console based management in IBM Cloud
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Cons

Cisco

  • I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with.
  • It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily.
  • It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient.
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IBM

  • Product documentation on setting up various client use cases
  • Flexible plan
  • Deployment options beyond saas
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Pricing Details

Cisco Secure Web Appliance

Starting Price

Editions & Modules

Cisco Secure Web Appliance editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    IBM Secure Gateway

    Starting Price

    Editions & Modules

    IBM Secure Gateway editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Cisco

      Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
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      IBM

      No answers on this topic

      Support Rating

      Cisco

      Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
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      IBM

      No answers on this topic

      Alternatives Considered

      Cisco

      At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
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      IBM

      No answers on this topic

      Return on Investment

      Cisco

      • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
      • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
      • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
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      IBM

      • Was able to quickly set up vpn tunnel with our IBM Cloud resources access. That helped to get quick time to market.
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