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Cisco Secure Web Appliance vs. OpenText Access Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Web Appliance

    Score8 out of 10
    N/ACisco Secure Web Appliance (formerly Cisco Web Security Appliance [WSA]), powered by Cisco Talos, protects by automatically blocking risky sites and testing unknown sites before allowing users to link to them, helping with compliance. It is available models S690, S390, and S190.N/A

    OpenText Access Manager

    Score9 out of 10
    N/ANetIQ secures organizations through a comprehensive set of identity and access services for workforce and customer identities.N/A
    Pricing
    Cisco Secure Web ApplianceOpenText Access Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Secure Web ApplianceOpenText Access Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Cisco Secure Web ApplianceOpenText Access Manager
    Small Businesses
    No answers on this topic
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    Forcepoint SWG
    Score8 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    Skyhigh Secure Web Gateway
    Score8 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure Web ApplianceOpenText Access Manager
    Likelihood to Recommend
    6.8
    (9 ratings)
    8.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Secure Web ApplianceOpenText Access Manager
    Likelihood to Recommend
    Cisco
    We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
    Incentivized
    Read full review
    OpenText
    • An organization who needs a way of managing their entire user lifecycle.
    • If an organization needed a solid Identity Management (IDM) solution that could do Single Sign-On (SS) and provisioning for services both internally and in the cloud.
    Incentivized
    Read full review
    Pros
    Cisco
    • SMA gave us central control over multiple servers, simplifying management.
    • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
    • Convenient licensing for virtualized environments that allows easy scaling.
    Incentivized
    Read full review
    OpenText
    • Easy to use workflow for creating users.
    • The self-service portal for resetting passwords etc., is easy to deploy.
    • Has strong user activity monitoring.
    Incentivized
    Read full review
    Cons
    Cisco
    • I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with.
    • It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily.
    • It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient.
    Incentivized
    Read full review
    OpenText
    • The interface is a bit outdated.
    • It would be nice to be able to customize the self-service portal more.
    • It would be great if it integrated with more products.
    Incentivized
    Read full review
    Usability
    Cisco
    Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Cisco
    Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Cisco
    At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    Cisco
    • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
    • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
    • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
    Incentivized
    Read full review
    OpenText
    • ROI
    • Self-Service
    • Easy Install
    Incentivized
    Read full review
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