Cisco Security Services vs. Masergy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Security Services
Score 8.1 out of 10
N/A
Cisco Security Services is a collection of available services including Active Threat Analytics as well as consultatory incident response services, strategy, risk and vulnerability management.N/A
Masergy
Score 10.0 out of 10
N/A
Masergy provides managed communications and contact center (powered by Cisco Webex), managed SD-WAN (powered by Fortinet), as well as managed security services.N/A
Pricing
Cisco Security ServicesMasergy
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Security ServicesMasergy
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Security ServicesMasergy
User Ratings
Cisco Security ServicesMasergy
Likelihood to Recommend
10.0
(1 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Cisco Security ServicesMasergy
Likelihood to Recommend
Cisco
We have deployed Cisco ASA with Fire Power with Fire Sight. A sight-to-sight VPN with IP-SecCisco AnyConnect VPN Client, SourceFire, Proxy Server, Cisco Umbrella. I use the Cisco AnyConnect Secure Mobile Client that lets me access my secure work files both in the office and remotely from my home office.
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Masergy
I have used Masergy across a few different jobs, spanning over a decade and they have always come through with what they promised the solution has always had rock-solid stability and the team has always been present to address my questions and concerns.
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Pros
Cisco
  • Active Threat Analytics
  • End-to-end security with support to existing infrastructure
  • Highly professional team with robust backing during and after the migration cycle.
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Masergy
  • Reliable - I don't receive many direct phone calls, but when I do I can be sure they'll pop up on my screen.
  • Ease of use - Very easy to make and receive calls.
  • Convenient - I can listen to and save my voicemails straight from the app.
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Cons
Cisco
  • Switches, hub and routers are following old setup
  • Can require certification to setup devices compared to competitors more intuitive offerings.
  • Need more support for customizable
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Masergy
  • Clunky UI in some areas - Settings for example. You have to drop down boxes to get to your audio settings. This is time consuming while trying to fix your audio devices.
  • No easy way to switch audio devices.
  • No 'universal' text box to type a number in to dial. You have to click a tab. I sometimes type the number in the 'What's on your mind' box accidentally.
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Support Rating
Cisco
No answers on this topic
Masergy
I cannot rate their support as I have never needed it.
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Alternatives Considered
Cisco
The equipment is robust and reliable. It has great flexibility in configurations and is fully scalable in terms of power and functionalities in relation to the needs of each company. It has the ability to integrate with other critical security technologies to provide comprehensive solutions that meet security needs. It has numerous license models, this limits the number of pairs regardless of type; clientless vs client SSL VPN, IPsec, l2tp-IPsec.
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Masergy
I have worked with Masergy for many years and what really keeps me as a customer is their fantastic partnership. No matter how quickly our business is growing or downsizing, no matter how quickly we have to pivot in another direction, Masergy has been a strong partner and has always been present to help us through situations.
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Return on Investment
Cisco
No answers on this topic
Masergy
  • Ability to use one number for multiple devices is great!
  • You can shield your personal cell phone - great for personal device use companies.
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