In terms of overall features and confidence in after-sales support, Cisco has a good history in our organization. Also, our enterprise solutions are already in Cisco. We also selected Cisco Small Business RV Series to avoid uncertainties like compatibility issues, vendor …
It's best suited for small offices 10-25 users. Any more and its best to move away to a more higher tier. It will be less appropriate for a mid level company with a large staff. It's best for a small business with a limited budget and less strenuous security functionality.
MikroTik is suited for large companies that require advanced distributions in terms of contracted bandwidth, and in the same way, allows a single device to specify filtering and firewall rules without acquiring an additional device. There is a range for small companies which is more economical and less robust, but in case it's not necessary, such a strict control over the data consumption of the company is not a feasible solution.
Some of the wiki articles have not been updated or are not accurate enough. We spent a couple of days trying to find an example of implementing a mobile IPSec client solution. But once this has been implemented, it has been solid (always worked). A bigger community would help, and I am finding it hard to find the time to contribute to these articles.
The features are good. The support is good. The resources to deploy, manage, and operate it are good. Customer's feedback and testimonials are good. The updates in terms of zero day vulnerabilities are good and timely. But, I still give an 8 out of 10 because I think the pricing, licensing, and GUI can be improved more.
There is no SOC, NOC, where you can contact to try to resolve any difficulties. The problems that these devices have are solved largely through the community, with workaround alternatives, or if the support team responds to a request, the response times are too high for the current needs of technological communications.
Cisco's power really stems from its brand reputation and honestly not much else. No one ever got fired for deploying Cisco, and that's why it stands out. The Cisco Small Business RV Series is no exception there; the unit is built well and does the job. However, much more powerful alternatives for routers are out there—the biggest competitor being Ubiquiti. The UniFi routers are significantly more powerful in all regards, including routing speed, IPS/IDS speeds, and VPN functionality. Support for those is admittedly rather lackluster though, so if your network is critical, you are effectively self-insuring your equipment. For some that may be fine, but for others, that risk of extended downtime is just not worth it.
Cisco Routers are one of the best in the market, however they are also very expensive and not suitable for a small deployment or any deployment which requires just a couple of routers. MikroTik on the other hand are less expensive and provides many features that you require for a small scale deployment. they fit in with the budget and do what you need them to.
