Overall Satisfaction with MikroTik Routers and Switches
For more than four years, we have been using MikroTik Routers and Switches in our core, specifically the Mikrotik CCR-1036 and CCR-1072. What we like is the ease of use, as well as how they perform to process data. Likewise, we have deployed the RB devices as a Client CPE, and the results have been more than satisfactory. The problem that we have is the lack of a direct support channel that would help us to solve the few difficulties we have with these devices (ex: Kernel Panic), as well as incompatibility in the update processes.
- ROI quite fast
- Poor support
Basically, MikroTik Routers fulfill the main functions required by small and medium-sized companies (Routing, OSPF, BGP, Firewall, DHCP, DNS, PPP, among many others). However, the choice of another product is motivated by the limited number of SFP ports that MikroTik products have, as well as the ability to have integrated elements such as SD-WAN, Content filtering, and Thread protection, which are gaining ground in scenarios where MikroTik is competing.
There is no SOC, NOC, where you can contact to try to resolve any difficulties. The problems that these devices have are solved largely through the community, with workaround alternatives, or if the support team responds to a request, the response times are too high for the current needs of technological communications.
Do you think MikroTik Routers and Switches delivers good value for the price?
Are you happy with MikroTik Routers and Switches's feature set?
Did MikroTik Routers and Switches live up to sales and marketing promises?
Did implementation of MikroTik Routers and Switches go as expected?
Would you buy MikroTik Routers and Switches again?
MikroTik Routers and Switches are designed to be able to handle large quantities of packages, so, small and medium-sized businesses are ideal implementation environments. In combination, they complete the core, distribution, and access ecosystem that most customers require. Using its scripting capabilities, many of the organization's routine tasks can be automated.